Cannot direct connect to chase - business account

David Reiser dbreiser at icloud.com
Thu Jan 7 22:57:56 EST 2016 

How many ClientUIDs did you try? One approach would be to wait a day to see if more messages come in (I got one for each of 2 ClientUIDs I tried, the first one had the hyphens still in it). And then respond to the most recent secure message that asks for confirmation. Since it’s an autobot that’s sending the secure messages, it’s unlikely they’ll be generated out of order.

If you’ve switched back and forth among several ClientUIDs, you could wait a day, put a new, final UID in place, attempt a connection, and then wait for the request for confirmation from the newest attempt. As long as you haven’t confirmed any UID yet, it won’t matter that you don’t respond to the early messages. At some point, Chase might cut you off for fear your multiple different UIDs are an attempt to break in. But that wouldn’t be my first guess for fewer than 5 separate UIDs. I don’t think several tries per UID matters either. But I could be wrong about that. Chase doesn’t offer any explanation of what their security protocols are.

I’ve seen one report that Chase allows at least 2 confirmed UIDs (everybody has a desktop and a mobile, right?), so you can probably abandon any prior confirmation. Intuit recommends banks accept more than one per account, but there is no standard number required. In a pinch, you should be able to call Chase and ask them to reset your direct connect authentications. Then start over.

> On Jan 7, 2016, at 4:40 PM, Howdy Doody <h0wdyd3wdy at gmail.com> wrote:
> 
> Thanks.
> 
> I confirmed after receiving that, but I just can't figure out which setup it was that generated that.
> 
> 
> 
> On Thu, 2016-01-07 at 11:27 -0500, David Reiser wrote:
>> I can’t comment on the rest of the setup info, since I only use Chase for credit cards, but the need to confirm appears to be stopping everything else.
>> --
>> Dave Reiser
>> dbreiser at icloud.com <mailto:dbreiser at icloud.com>
>> 
>> 
>> 
>> 
>> 
>>> On Jan 7, 2016, at 1:23 AM, Howdy Doody <h0wdyd3wdy at gmail.com <mailto:h0wdyd3wdy at gmail.com>> wrote:
>>> 
>>> Ok, something I just did generated that secure message email saying I needed to confirm in order to access with my PFM.
>>> 
>>> I have a chase business account... and the following chosen:
>>> 
>>> username: chase.com <http://chase.com/> username
>>> userid: chase.com <http://chase.com/> username
>>> client uid: generated
>>> 
>>> bank name: JPMorgan Chase Bank
>>> Fid: 1601
>>> Org:Chase Bank
>>> server url:https://www.oasis.cfree.com/1601.ofxgp <https://www.oasis.cfree.com/1601.ofxgp>
>>> 
>>> Is that what you have?
>>> 
>>> Does "retrieve account list" retrieve anything for you?
>>> 
>>> 
>>> On Thu, 2016-01-07 at 00:50 -0500, David Reiser wrote:
>>>> Express Web Connect is something aqbanking can’t do yet. If you want transactions to go directly to gnucash, you will have to “activate Chase Direct Connect”. So you’re stuck downloading transactions separately, then importing into gnucash, or paying the fee to activate direct connect. I suspect the Capital One situation is the same. 
>>>> 
>>>> I have to download transactions separately from my credit union and Barclaycard CC, because there is no other choice. I’m cheap enough that I probably wouldn’t pay extra just for direct connections from anywhere else.
>>>> --
>>>> Dave Reiser
>>>> dbreiser at icloud.com <mailto:dbreiser at icloud.com>
>>>> 
>>>> 
>>>> 
>>>> 
>>>> 
>>>>> On Jan 7, 2016, at 12:35 AM, Howdy Doody <h0wdyd3wdy at gmail.com <mailto:h0wdyd3wdy at gmail.com>> wrote:
>>>>> 
>>>>> Thanks for the response.
>>>>> 
>>>>> from my chase account:
>>>>> 
>>>>> Quicken users:	You can automatically download all your available Chase accounts without having to activate Chase Direct Connect. Simply enter your Chase Online User ID and Password in your Quicken software when we prompt you to do so. To learn more about the Express Web Connect download, visitQuicken.com <https://banking.chase.com/AccountActivity/SelectDownloadMethod.aspx#> <https://banking.chase.com/AccountActivity/SelectDownloadMethod.aspx#webIcon> and search for "Express Web Connect". 
>>>>> 
>>>>> Capital One account is giving me the same error: 400.
>>>>> 
>>>>> On Thu, 2016-01-07 at 00:27 -0500, David Reiser wrote:
>>>>>> That could be that the banks want extra money to allow direct connect downloads. The credit card companies are less insistent on getting extra money for transaction downloads, but normal bank accounts usually want to tack on something like $10/month unless you have a seriously high balance. Capital One bank accounts have access to direct connect service, Cap One credit card accounts do not. 
>>>>>> --
>>>>>> Dave Reiser
>>>>>> dbreiser at icloud.com <mailto:dbreiser at icloud.com>
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>>> On Jan 7, 2016, at 12:22 AM, Howdy Doody <h0wdyd3wdy at gmail.com <mailto:h0wdyd3wdy at gmail.com>> wrote:
>>>>>>> 
>>>>>>> Thanks for the response.
>>>>>>> 
>>>>>>> So basically this is a new chase bank account.  I previously had a chase credit card account - amazon - that now works again after generating a UUID.
>>>>>>> 
>>>>>>> I generated a UUID for chase bank, and for capital one bank... with capital one, "retrieve accounts" works and gets accounts, however, I get the same "400" error as I do with chase bank.
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> On Wed, 2016-01-06 at 21:12 -0500, David Reiser wrote:
>>>>>>>> Assuming that the DirectConnect has worked before in the business account as well as the credit card account, you could send Chase Customer Support a message saying “I’ve been using direct connect to download transactions for ?? years, and recently it quit working. Has Chase changed something?” They might send you a response you can use - perhaps giving you an indication of how they are handling the switchover to multifactor authentication. They are very unlikely to give you all the information you need, but they might help by accident. It’s also conceivable that you tried enough times with the old setup that Chase has locked you out of OFX access to that account. If that happened, your query to customer support should uncover that, and possibly get your account unlocked.
>>>>>>>> --
>>>>>>>> Dave Reiser
>>>>>>>> dbreiser at icloud.com <mailto:dbreiser at icloud.com>
>>>>>>>> 
>>>>>>>> 
>>>>>>>> 
>>>>>>>> 
>>>>>>>> 
>>>>>>>>> On Jan 6, 2016, at 7:58 PM, Howdy Doody <h0wdyd3wdy at gmail.com <mailto:h0wdyd3wdy at gmail.com>> wrote:
>>>>>>>>> 
>>>>>>>>> Ok,
>>>>>>>>> 
>>>>>>>>> I was able to use the new uuid to fix the amazon credit card account, but the chase business account gives me this from log window:
>>>>>>>>> 
>>>>>>>>> Sending request...
>>>>>>>>> Connecting to server...
>>>>>>>>> Resolving hostname "www.oasis.cfree.com"  <x-msg://45/www.oasis.cfree.com>...
>>>>>>>>> IP address is "208.235.248.25"
>>>>>>>>> Connecting to "www.oasis.cfree.com <x-msg://45/www.oasis.cfree.com>"
>>>>>>>>> Connected to "www.oasis.cfree.com <x-msg://45/www.oasis.cfree.com>"
>>>>>>>>> Using old SSL preparation code.
>>>>>>>>> TLS: SSL-Ciphers negotiated: TLS1.0:RSA-AES-256-CBC:SHA1
>>>>>>>>> Connected.
>>>>>>>>> Sending message...
>>>>>>>>> Message sent.
>>>>>>>>> Waiting for response...
>>>>>>>>> Receiving response...
>>>>>>>>> HTTP-Status: 400 (Bad Request)
>>>>>>>>> Error parsing server response
>>>>>>>>> 
>>>>>>>>> 
>>>>>>>>> 
>>>>>>>>> On Wed, 2016-01-06 at 18:42 -0600, Howdy Doody wrote:
>>>>>>>>>> I got a UUID from
>>>>>>>>>> 
>>>>>>>>>> https://www.uuidgenerator.net/ <https://www.uuidgenerator.net/>
>>>>>>>>>> 
>>>>>>>>>> and then tried to retrieve accounts and it just says:
>>>>>>>>>> 
>>>>>>>>>> 18:41:23 Sending request...
>>>>>>>>>> 18:41:23 Using old SSL preparation code.
>>>>>>>>>> 18:41:23 TLS: SSL-Ciphers negotiated: TLS1.0:RSA-AES-256-CBC:SHA1
>>>>>>>>>> 18:41:23 Waiting for response...
>>>>>>>>>> 18:41:24 Operation finished, you can now close this window.
>>>>>>>>>> 
>>>>>>>>>> It didn't retrieve any accounts.  I don't know what it did.
>>>>>>>>>> 
>>>>>>>>>> 
>>>>>>>>>> On Wed, 2016-01-06 at 19:18 -0500, David Reiser wrote:
>>>>>>>>>>>> 
>>>>>>>>>>>> On Jan 6, 2016, at 2:33 PM, Howdy Doody <h0wdyd3wdy at gmail.com <mailto:h0wdyd3wdy at gmail.com>> wrote:
>>>>>>>>>>>> 
>>>>>>>>>>>> Hello,
>>>>>>>>>>>> 
>>>>>>>>>>>> I had previously used direct connect with chase amazon account, but now
>>>>>>>>>>>> I get invalid user/pass for that and invalid user/pass for my other
>>>>>>>>>>>> chase business account.
>>>>>>>>>>>> 
>>>>>>>>>>>> Can anyone assist with resolving this?
>>>>>>>>>>>> 
>>>>>>>>>>>> http://wiki.gnucash.org/wiki/OFX_Direct_Connect_Bank_Settings <http://wiki.gnucash.org/wiki/OFX_Direct_Connect_Bank_Settings>
>>>>>>>>>>>> 
>>>>>>>>>>>> I'm using the settings from here.
>>>>>>>>>>>> 
>>>>>>>>>>> 
>>>>>>>>>>> 
>>>>>>>>>>> http://wiki.gnucash.org/wiki/Setting_up_OFXDirectConnect_in_GnuCash_2#Known_Problems <http://wiki.gnucash.org/wiki/Setting_up_OFXDirectConnect_in_GnuCash_2#Known_Problems>
>>>>>>>>>>> 
>>>>>>>>>>> --
>>>>>>>>>>> Dave Reiser
>>>>>>>>>>> dbreiser at icloud.com <mailto:dbreiser at icloud.com>
>>>>>>>>>>> 
>>>>>>>>>>> 
>>>>>>>>>>> 
>>>>>>>>>>> 
>>>>>>>> 
>>>>>> 
>>>> 
>>

More information about the gnucash-user mailing list