credit cards - never any transactions?

[david.carlson.417]

I am a customer at a U. S. credit union.  This one is also a lot harder to download credit card data from.  In my case I need to log in to the credit union  site  to get to the log in page to the credit card site to find the link to download the credit card transactions.   Then they do not offer ofx or qfx format so I either take excel format or pdf and screen scrape from that.
David C 


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-------- Original message --------
From: Wm <tcnw81 at tarrcity.demon.co.uk> 
Date: 6/25/2016  5:37 AM  (GMT-06:00) 
To: gnucash-user at lists.gnucash.org 
Subject: Re: credit cards - never any transactions? 

On Fri, 24 Jun 2016 11:55:52 -0400, in gmane.comp.gnome.apps.gnucash.user,
Elmar Schmeisser <eschmeisser at nc.rr.com> wrote:

> I have a couple of credit cards that downloaded well in Quicken.  GC
> seems to set up the download OK, but it never returns any transactions,
> even though going to the credit card's website shows them as existing.
> These are credit union accounts if that means anything:
> 
> Randolph-Brooks Federal Credit Union
> Local Government Federal Credit union
> 
> In LGFCU, I have bank accounts as well, and they download fine.  Is
> there something weird about credit unions and/or credit cards that GC
> appears to go to the site fine, so I have the user name, the URL and the
> password all correct (I presume), but it can't find the new
> transactions? - Elmar

GnuCash doesn't talk to banks itself, it uses some glue.  I think the
problem is that the bit in between GnuCash and your bank may not know about
each other.

I'm guessing you're in the USA so maybe someone familiar with your bank's
distinction between accessing bank v credit card accounts will be able to
help.

Credit unions sound like they should offer people friendly banking and
generally do here in the UK, have you tried calling them?

-- 
Wm

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