Error opening file: No such file or directory

[Geert Janssens]

Hi Paul,

I'm not sure I ever replied to you. If not, my apologies.

The tracefile complains about a conversion issue from UTF-8 to UTF-16. Such conversion 
happens internally in gnucash, usually when working with file and directory names.

Opening a report will also write temporary files and hence needs a file and directory name. 
Maybe something goes wrong at that point. I can't be more specific than that, because there 
are no additional details in the trace file.

What locale do you use in Windows 8.1 ?

Also you can generate a more detailed trace file by starting gnucash from command prompt 
as follows:

cd c:\program files(x86)\gnucash\bin
gnucash --debug

And lastly, if you create a completely new user in Windows 8.1, and create a simple gnucash 
test file for that user, do you experience the same issues for that user ?

Thank you.

Geert Janssens

On Wednesday 13 January 2016 13:05:25 Ogindo Paul wrote:
> Hi Geert,
> Thanks for the clarification will do that.
> 
> 
> On Tue, Jan 12, 2016 at 7:56 PM, Geert Janssens
> <geert.gnucash at kobaltwit.be>
> wrote:
> > On Tuesday 12 January 2016 17:29:55 Ogindo Paul wrote:
> > > Hi,
> > > 
> > > I am using windows 8.1.
> > > 
> > > Yes in gnucash 2.4 I was able to generate a report of the
> > > Customers,
> > > 
> > > invoices and even profit and loss accounts. In 2.6.11 I can
> > > generate
> > > 
> > > the invoices per customer, but I cant print the invoice out or get
> > > a
> > > 
> > > summary on the report window...reports -----> Business
> > > --->Customer.
> > > 
> > > I wanted to generate a report based on the data in the backup of
> > > 
> > > Gnucash..i.e. generate report based on the old invoices before the
> > > 
> > > upgrade.
> > > 
> > > 
> > > 
> > > How do I obtain the trace file[1]?
> > > 
> > > 
> > > 
> > > Regards Paul
> > 
> > Hi Paul,
> > 
> > 
> > 
> > Please make sure to keep the conversations on the mailing list. It
> > is
> > considered rude to send mail directly to other users/developers
> > unless explicitly told to do so. Additionally, that one person you
> > reply to may not have all the answers. You have more chances for a
> > complete answer by keeping the conversation on the list.
> > 
> > 
> > 
> > You can do so by using the "Reply to all" or "Reply to list"
> > features of your mail program.
> > 
> > 
> > 
> > As for the trace file, the [1] added to it was a referral to the end
> > of the mail message where you could find a link to the
> > documentation on obtaining the trace file. I'll repeat it here
> > again:
> > 
> > 
> > 
> > http://wiki.gnucash.org/wiki/Tracefile
> > 
> > 
> > 
> > Regards,
> > 
> > 
> > 
> > Geert