How to get my information back

[Dorel Ciornei]

Hi again,It seems to be a bit of confusion here as to what you mean by you had two accounts.I understand by that that you have two 'companies' or two 'entities' that you keep books for, which means you should have two files with different names, one for each entity, correct?If that is the case, you can open the file by clicking File -> Open and go to the folder where you saved this file.If you don't know the folder, search the computer for *.gnucash which should show you all the files (including the backups).Just pick the last one (usually the one without a number string in the name).CheersDorel 

    On Tuesday, March 29, 2016 12:37 PM, Heide Wang <heidew99 at gmail.com> wrote:
 

 Thank you for your quick response. Yes, I don’t see the name of the file I lost. I know the information is saved, but how do I get it back?
On Mar 29, 2016, at 8:50 AM, Dorel Ciornei <dorelciornei at yahoo.com> wrote:

Hi there,Did you try to just click File/Open... and navigate to the location (folder) where your file physically is located and open it from there?
 

    On Tuesday, March 29, 2016 10:39 AM, Heide Wang <heidew99 at gmail.com> wrote:
 

 I keep two different accounts on my gnucash, when I finished one account and switch to another account, the program quit unexpectedly.  now I can’t get back to the account I want to switch to, the name did not show under the file. please help.

Heide 
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