1 payment, two jobs - job report error

Godaddy Personal dave at davegillam.org
Sat May 7 09:56:48 EDT 2016


My apologies for not noticing the reply-to setting is not the list.  My other lists are configured this way, so I don't normally need to think about altering the recipient when I reply to the list.

The "appalling" comment was in jest.  I tried to indicate that by the wink ;-)

"...going into the second invoice..." refers to unposting the invoice, editing it to have a discount, then reposting it.  I see you have what appears to be another/better way.

You are correct that I didn't realize you can select both the invoice and the prepayment at the same time.

Thanks!

Dave Gillam
dave at davegillam.org

> On May 7, 2016, at 8:17 AM, Geert Janssens <geert.gnucash at kobaltwit.be> wrote:
> 
> Please remember to copy your replies on list, so everybody can follow.
> 
> As for the content of your message: it's not appalling to me to have the check recorded twice 
> (with partial amounts). I was mostly pointing this out for others following the thread.
> 
> And I'm afraid I don't understand exactly what you are saying about "going into the second 
> invoice to add a discount mount".
> 
> The system is designed to cope with one payment for multiple invoices (except for the bug in 
> the job report that was discovered just now).
> 
> The proper way to handle this depends on whether both invoices already exist at the time of 
> the payment or not.
> 
> If they do, you can
> - Select Business->Customer->Process Payment
> - choose the correct customer (and A/R account if you have multiple)
> - select both invoices to pay (with ctrl-click)
> - optionally adjust the payment amount to what was actually received
> - select the account which received the payment (eg checking account)
> - click ok
> 
> If only one invoice exists at the time of the payment and the other one will only be entered 
> later, this becomes:
> - Select Business->Customer->Process Payment
> - choose the correct customer (and A/R account if you have multiple)
> - select the first invoice to pay (with ctrl-click)
> - adjust the payment amount to what was actually received
> - select the account which received the payment (eg checking account)
> - click ok
> Then when the second invoice gets entered:
> - Select Business->Customer->Process Payment
> - choose the correct customer (and A/R account if you have multiple)
> - select the second invoice to pay together with the pre-payment that has been created while 
> paying the first invoice (with ctrl-click)
> - optionally adjust the payment amount the difference if the total payment didn't match the 
> total amount of the two invoices together
> - select the account which received the payment (eg checking account)
> - click ok
> 
> I *think* this second method is what you are trying to achieve, but it looks like you didn't know 
> you can select more than one line in the list of invoices/pre-payments. When you select both an 
> invoice and a pre-payment, the amount to pay/refund should be adjusted automatically to the 
> difference between the two. You usually don't have to change that amount.
> 
> 
> Note that both methods will get a buggy job report due to a bug in that report. Your first 
> proposed method is a good workaround.
> 
> Regards,
> 
> Geert
> 
> ----------  Forwarded Message  ----------
> 
> Subject: Re: 1 payment, two jobs - job report error
> Date: Saturday 07 May 2016, 07:42:41
> From: Godaddy Personal <dave at davegillam.org>
> To: Geert Janssens <geert.gnucash at kobaltwit.be>
> 
> I *think* the proper way to do this is:
> 
> Record the full payment amount against one of the invoices.  The overage will show as an A/R 
> credit for the customer.
> When paying the second invoice, refund the overage amount.
> 
> In my testing, you'll still need to go into the second invoice to add a discount mount equal to 
> the refund amount.  Perhaps this was just because I tested with an overage that was the same 
> as the invoice amount.
> 
> My workaround seems to me to be simpler and more direct, but if having the check recorded 
> twice in the register is appalling to you, the above method should overcome it.  ;-)
> 
> Dave Gillam
> dave at davegillam.org <mailto:dave at davegillam.org>
>> On May 7, 2016, at 4:15 AM, Geert Janssens <geert.gnucash at kobaltwit.be> wrote:
>> 
>> It looks like a bug to me as well. Thanks Katie for making the bug report.
>> 
>> Dave's way of recording the payment is a reasonable workaround. The only disadvantage is 
> that the payment is recorded in two separate transactions in the checking register instead of 
> one.
>> 
>> Regards,
>> 
>> Geert
>> 
>> On Friday 06 May 2016 07:34:30 Godaddy Personal wrote:
>>> Perhaps I do it incorrectly, but when I get one payment that covers
>>> two invoices, I pay the first and make the amount just the total of
>>> the invoice.  I do the same for the second invoice.  I use the memo
>>> field to explain the situation.  Both payments reflect the same
>>> payment number (check #) and other payment details.  This way, the
>>> full amount of the payment is recorded, with no phantom overage, and
>>> both invoices are properly paid.
>>> 
>>> Example:
>>> 
>>> Invoice 1 = $15.00
>>> Invoice 2 = $23.00
>>> Payment A = $38.00
>>> 
>>> Pay Invoice 1 = Check A, Amount $15.00, Memo = "Total Amount $38.00,
>>> for invoices 1 & 2" Pay Invoice 2 = Check A, Amount $23.00, Memo =
>>> "Total Amount $38.00, for invoices 1 & 2"
>>> 
>>> Dave Gillam
>>> dave at davegillam.org
>>> 
>>>> On May 6, 2016, at 3:39 AM, Katie Eldridge
>>>> <eldridgetideswell-katie at yahoo.co.uk> wrote:
>>>> 
>>>> I think this is a bug - I can replicate the error.  I'm using 2.6.9
>>>> on Linux Mint 17.3. Katie
>>>> 
>>>> On 06/05/16 07:58, __ wrote:
>>>>> still have this problem ... maybe there is new insight in the
>>>>> community about how to tackle this?
>>>>> 
>>>>> I receive 1 payment to cover 2 due invoices. They belong to 2
>>>>> different jobs of one customer.
>>>>> 
>>>>> Now when I make job reports for each of these jobs the total
>>>>> payment amount is being listed on each report (which results into
>>>>> a big credit Total for each job because the amount due to job A is
>>>>> being calculated in the reports for job B and vice versa). So
>>>>> these reports are plain wrong.
>>>>> 
>>>>> After I did "assign payment" on the Journal entry for this payment
>>>>> 2 splits where created by GC, so in generally it seems to be
>>>>> 'aware' of distributing the funds to 2 different invoices.
>>>>> 
>>>>> bug or did I make it wrong?
>>>>> 
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