Problem reconciling my account

[David T.]

Ruth, 

A couple of points: You say that you finished the reconciliation; were you able in fact to click the “Finish” button? If so, what steps did you take to activate this button? I ask because the reconciliation process does not activate the finish button until the difference is 0, so if you were able to finish the process, then you must have done something to eliminate the difference.

Next, you say you tried changing “it”—to what “it” are you referring? The Starting Balance? The Ending Balance? If the latter, John notes that this field is fully open for editing. If it is the former, I am wondering whether you finished the reconciliation by creating a balancing transaction (either manually, or by clicking the Balance button in the reconcile window), and now are having trouble rolling back from that?

David

> On Sep 24, 2016, at 10:41 AM, John Ralls <jralls at ceridwen.us> wrote:
> 
> 
>> On Sep 24, 2016, at 1:11 AM, Ruth Morley <morley.ruth at gmail.com> wrote:
>> 
>> I have been reconciling a foreign bank account that I had neglected. A
>> couple of months went fine but when I got to the third one I erroneously
>> entered my closing balance (on the first reconcile screen) as a positive
>> when in fact it should have been negative, So instead of putting -200 euros
>> (minus) I enter 200 euros, Obviously when I finished the reconcile I was
>> 400 euros off. I quickly detected my error but have not found a way to
>> change the original entry.
>> I tried pausing the reconcile and then when it showed me the first screen
>> again - I tried changing it but no luck.
>> Any ideas?
> 
> On the reconcile window's menu, Reconcile>Reconcile Information... brings up the dialog box with the balance.
> 
> Regards,
> John Ralls
> 
> 
> 
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