GnuCash with bad network connection

[John Ralls]

> On Jul 31, 2017, at 9:44 PM, David Carlson <david.carlson.417 at gmail.com> wrote:
> 
> My home Wi-Fi has suddenly developed a bad case of dropouts in spite of a
> very strong signal.  Several times a day various devices need to reconnect.
> 
> With that background, if GnuCash is in the process of saving the data file
> (over Wi-Fi) when the dropout happens, GnuCash appears to hang and my
> Windows 7 OS reports that the file save failed and after the destination
> returns it asks me if I want to try again, but it needs a file name.
> 
> Through trial and error I was able to revive Gnucash and let it do the save
> using it's internal procedure without crashing and losing data.
> 
> My question is whether there is a place in the documentation that
> summarizes troubleshooting various file save problems such as this or
> possibly other issues with saving or backing up to places other than the
> local hard drive.
> 
> I heard through the grapevine that the Q product has recently been having
> serious data loss issues with this type of network problem.

Windows' support of networked file systems has never been very good and GnuCash can't see deeply enough into the system to make it better, sorry.  Unfortunately the SQL backend isn't yet sufficiently transactional to ensure no data loss in the presence of an intermittent data connection either. Kenneth Schneider's recommendation is your best option until you can get your WiFi fixed.

Regards,
John Ralls