Issue opening Gnucash file

[Derek Atkins]

Hi,

Well, the last potential issue is that the g_utf8_to_utf16() critical
log message is the cause.  This would imply that there is some non-UTF8
characters in your data file.  How it got into your data file is
unclear, but alas you might need to track that down.

Can you try to open a backup file?  Maybe you can track down when the
errant data occurred?

-derek

green thumb <thumbgreen at hotmail.com> writes:

> I'm sure.  I looked at the properties of the file and it is .gnucash. There
> are also two log files in the same folder that contain the last changes I
> made, so I know what they look like.  I also created a new test file just to
> see what files should be present.  The test file works fine there other
> doesn't, which also tells me it is something with this file and not the
> program.
>
> Kevin  
>
> ------------------------------------------------------------------------------
> From: Derek Atkins <warlord at MIT.EDU>
> Sent: Tuesday, December 12, 2017 10:11 AM
> To: green thumb
> Cc: gnucash-user at gnucash.org
> Subject: Re: Issue opening Gnucash file
>  
> Hi,
>
> green thumb <thumbgreen at hotmail.com> writes:
>
>> I have been using Gnucash for awhile now.  I am working in Windows 10.
>> Recently I tried to open my file and got the error "No suitable
>> backend was found for C:...".  When I look at the trace file I see get
>> the message :
>
> Are you sure you clicked on your .gnucash file and not a .gnucash.gcm or
> .log file?
>
>> * 17:22:17 WARN <gnc.app-utils> Could not spawn perl: Failed to
>> execute child process (No such file or directory)
>> * 17:23:24  WARN <Gtk> Could not find the icon 'gtk-file'. The 'hicolor'
> theme
>> was not found either, perhaps you need to install it.
>> You can get a copy from:
>>     http://icon-theme.freedesktop.org/releases
>> * 17:23:28  CRIT <GLib> g_utf8_to_utf16: assertion 'str != NULL' failed
>>
>> I installed the newest Gnucash program (version 2.6.18).
>>
>> Not sure what to do now.  Would really like to get access to this file
>> again.  Any ideas or suggestions.
>
>> Please remember to CC this list on all your replies.
>> You can do this by using Reply-To-List or Reply-All.
>
> -derek
>
> --
>        Derek Atkins, SB '93 MIT EE, SM '95 MIT Media Laboratory
>        Member, MIT Student Information Processing Board  (SIPB)
>        URL: http://web.mit.edu/warlord/    PP-ASEL-IA     N1NWH
>                  Derek's Home Page - Massachusetts Institute of Technology    
>                  web.mit.edu                                                  
> [warlord-2003-2] Derek Atkins --- <warlord at MIT.EDU> This is the Home Page of  
>                  Derek Atkins <warlord at MIT.EDU>. I, as you know, am Derek. It 
>                  has been many years since I've reorganized ...               
>
>        warlord at MIT.EDU                        PGP key available
>

-- 
       Derek Atkins, SB '93 MIT EE, SM '95 MIT Media Laboratory
       Member, MIT Student Information Processing Board  (SIPB)
       URL: http://web.mit.edu/warlord/    PP-ASEL-IA     N1NWH
       warlord at MIT.EDU                        PGP key available