Could not obtain the lock

[moirag at web.net]

Hi, friends,
Sorry for going AWOL - I couldn't put any time into this issue until the
holidays.  I have figured it out!!  My anti-virus (a thing called
Bitprotector that is provided by Best Buy, where I got the laptop) blocked
guncash from doing something.  I discovered this completely by accident,
when I was downloading a movie from Cineplex and Bitprotector blocked it
and sent me to a window to tell it whether to unblock it ... and there was
gnucash also listed as blocked!!  Bitprotector had never told me about
that. So, I unblocked it and voila! Now gnucash works again.

Whew!
Moira


> Moira,
>
> You have the attention of several different experienced GnuCash users from
> various different backgrounds, and we all share your frustration.
>
> Your experience does not match that of a typical user.  In my opinion
> there
> is something unusual about your computer or how you managed to get the
> file
> onto it with apparently different privileges than you have now.  However,
> I
> am not an expert in privileges, so I cannot help you with that part of
> your
> problem.
>
> Another experiment that I can suggest is to try creating a new GnuCash
> data
> file either on a USB key or in a sub-folder on your desktop, and see if
> you
> can create a couple of accounts and transactions.  Try playing with that
> for a while, and create and save a text file or a Word document.
>
> Good luck and let us know about your progress.
>
>
> David C
>
> On Wed, Nov 22, 2017 at 8:53 PM, <moirag at web.net> wrote:
>
>> > On Wednesday, 22 November 2017 04:19:21 GMT moirag at web.net wrote:
>> >
>> >>
>> >> It has to be on my desktop?? OK, i'll try that ... tomorrow ... and
>> >> report
>> >> back.
>> >>
>> >> Moira
>> >
>> > No it doesn't have to be on your desktop, but for testing purposes it
>> is
>> a
>> > handy place that we know exists!
>>
>> Oh, well I already tried saving it in a new folder, and that didn't
>> work.
>>
>>
>>
>