Price Quotes - problem getting current values

[David Carlson]

For users with similar issues another place to check:
https://wiki.gnucash.org/wiki/FAQ#Q:_Why_doesn.27t_online_quoting_work.3F

David C

On Sun, Dec 31, 2017 at 6:42 AM, Jay Ridgley <jridgley2 at austin.rr.com>
wrote:

> On 12/30/2017 11:43 PM, Tommy Trussell wrote:
>
>>
>> On Sat, Dec 30, 2017 at 5:17 PM, Jay Ridgley <jridgley2 at austin.rr.com
>> <mailto:jridgley2 at austin.rr.com>> wrote:
>>
>>     Hi Y'all,
>>
>>     I just tried to obtain the current prices for my investments using
>>     the Price Editor --> Get Quotes
>>
>>     The response was:
>>
>>     There was an unknown error while retrieving the price quotes.
>>
>>     How do I correct the problem?
>>
>>     I am running Ubuntu 16.04.3 LTS with GnuCash 2.6.12
>>     (This copy was built from rev ed11f6d+ on 2016-04-18.)
>>
>>
>> There is a section in the FAQ that covers this:
>>
>> https://wiki.gnucash.org/wiki/FAQ#Q:_How_do_I_fix_a_.22syste
>> m_error.22_or_.22unknown_error.22_when_getting_stock_quotes.3F
>>
>> Note that the Finance Quote functions have been discussed a LOT on this
>> list over the past few months due to circumstances outside of GnuCash
>> developers' control. After you read the sections in the FAQ, if your
>> installation is still misbehaving, you might also check the archives for
>> this email list
>>
>> https://lists.gnucash.org/mailman/listinfo/gnucash-user
>>
>>     -----
>>     Please remember to CC this list on all your replies.
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>>
>>
>> Thanks Tommy,
>
> After reading things over I tried to do some checking...
>
> Opened a new terminal and entered the following:
>
> sudo perl /usr/bin/gnc-fq-update
>
> This is the error message:
>
> Can't open perl script "/usr/bin/gnc-fq-update": No such file or directory
>
> gnc-fq-check ran correctly and listed ("1.38"..."yahoo"...)
>
> Do I not have the Finance::Quote package properly installed? If so how can
> I get it, I installed/updated the following packages when my system was
> last built:
>
> gnucash 1:2.12-1
> gnucash-common 1:2.12-1
> gnucash-docs 2.6.12-1
>
> /usr/bin contains several gnc-fq files but update is not one of them!
>
> Ideas?
>
> Jay
> --
> Jay Ridgley
> jridgley2 at austin.rr.com
> Registered Linux User ID - 9115
> https://linuxcounter.net/cert/9115.png
> Registered Ubuntu User ID - 23320
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