unable to install the gnucash update.....16 and .....15 no longer opens

[Dave H]

Ken,

There was an issue with the download link yesterday when all you got was a
dll file downloaded - delete the dll file it's pretty useless on it's own.
The download link has been fixed now so if you go back to
http://gnucash.org/ and click on the Windows download link you should get
the correct gnucash-2.6.16-1.setup.exe installation file and be able to
install it from that OK.

Cheers Dave H.

On 28 March 2017 at 08:42, Ken <kblaine at neo.rr.com> wrote:

> Sorry if I am too unskilled but have been using gnucash for
> several years and had no trouble doing the updates. I use
> windows 10 and chrome.
>
> But this update ......16 is not updating and I have lost the
> ability to even open .......15.
>
> All I get when I download the update is a dll file. What am
> I supposed to do with that? Where should I put it? When I
> try to open ....15 it says I do not have the correct dll.
> There is no ......16 update that ever downloads. Just the
> dll.
>
> Help! All my accounting data is inaccessible.
>
> I've spent an hour going through the FAQs but see no
> applicable topic. And all this wiki stuff is not familiar to
> me. I've emailed other "help" sources I stumbled across but
> they tell me I am in the wrong place. If this is the wrong
> place, then please send me a link that is the right place.
>
> Thanks,
> Ken Blaine
>
> _______________________________________________
> gnucash-user mailing list
> gnucash-user at gnucash.org
> https://lists.gnucash.org/mailman/listinfo/gnucash-user
> -----
> Please remember to CC this list on all your replies.
> You can do this by using Reply-To-List or Reply-All.
>