GNU Cash Transactions - Wiped Out

[Mike or Penny Novack]

On 11/9/2017 3:39 PM, Roy Molepo wrote:
> Greetings
>
> I have been using GNU Cash and processed transactions for 12 months.
> Today when I opened the Program all my processed transactions have been
> wiped out / disappeared. All balances are now ZEROS.
>
> How can I recover my processed transactions?
> Help will be highly APPRECIATED.
>
> Yours Sincerely
>
> Roy Molepo
Let's get clear about what you are and are not seeing. If I am wrong 
interpreting what you are trying to describe, say so.

I am taking what you describe when starting gnucash is that it opens a 
file where you DO see all of the accounts you expect to see, but when 
you ask it to open an account, you don't see the transactions you expect 
to see.

Things to check:
a) Is this the right file that was opened? You should see its name 
displayed. Remember, you data is NOT "in the program" but in data files 
(you can have several, one program (gnucash) being used to keep 
different books.

b) If it is the right file, check that there are no date range filters 
in effect. For example, if you were (accidentally) asking gnucash to 
show you just 2018 on you would not expect to see any transactions.

Michael D Novack