importing

[frank raney]

I can't find the documentation to tell me where to put the help files.  I put them in the same dir as the program but when I click on help, I am told it can not be found.


Frankie Raney
12454 Auberry Rd.
Clovis, Ca.
559.297.8577 H
559.304.1751 C
On 10/11/2017 2:14:08 PM, David Carlson <david.carlson.417 at gmail.com> wrote:
I forgot to mention that there is a setting somewhere called "Use Trading Accounts" that turns that feature on or off.  I think it is mentioned somewhere in the documentation.


David C


On Wed, Oct 11, 2017 at 4:07 PM, David Carlson <david.carlson.417 at gmail.com [mailto:david.carlson.417 at gmail.com]> wrote:

Frank,


There is still a problem with Gnucash on your computer because it should not be crashing.


It may be somehow related to the account named Trading that GnuCash created.  Normally, GnuCash will only create that account for users that know that they want to use a special feature that is there for investors to use to help with capital gains calculations, and it normally isn't used by most people.


Actually, I am not sure how to safely delete that account (and prevent it from coming back) if you do not want it, because it contains transfers to and from your security accounts.  Perhaps a developer or another user can advise us about that.   That is still not the cause of the crash, the developers may need more details about that.


Good luck.


David C



On Wed, Oct 11, 2017 at 3:06 PM, Aaron Laws <dartme18 at gmail.com [mailto:dartme18 at gmail.com]> wrote:

On Wed, Oct 11, 2017 at 3:31 PM, frank raney <frankraney130 at gmail.com [mailto:frankraney130 at gmail.com]>
wrote:

> I just answered my own question..........The lck file is a temporary file
> when the main file is opened.  I opened my file read only, resaved it.
> closed it and the lck file went away.  I opened the file in a smaller
> window so I coiuld see my directory and the lck file appeared again......it
> went away when I closed the file......so.........what was happening was,
> when the program crashed, it did not close the lck file, and when I tried
> to reopen it, it thought it was in use........wala......Im back in
> business...
>
>
> Frankie Raney
> 12454 Auberry Rd.
> Clovis, Ca.
> 559.297.8577 [tel:559.297.8577] H
> 559.304.1751 [tel:559.304.1751] C


That lck file is the mechanism by which gnucash ensures that each file is
only opened once at a time. If that file is there, that means gnucash is
using the corresponding ".gnucash" file. Of course, if gnucash crashes and
is unable to delete that .lck file, it will superexist the gnucash process.
In this case, the correct choice is "open anyway", and copying everything
first is an excellent idea, too.

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