importing

David Carlson david.carlson.417 at gmail.com
Thu Oct 12 11:21:14 EDT 2017


Frank,

You certainly had way too many issues with installing and starting to use
GnuCash.  Hopefully, you have seen them all and will enjoy the benefits now.

If GnuCash ever crashes again please report that here.

David C

On Thu, Oct 12, 2017 at 10:09 AM, frank raney <frankraney130 at gmail.com>
wrote:

> I re-downloaded and re-installed........works now..
>
> *Frankie Raney*
> *12454 Auberry Rd.
> <https://maps.google.com/?q=12454+Auberry+Rd._Clovis,+Ca_&entry=gmail&source=g>*
> *Clovis, Ca
> <https://maps.google.com/?q=12454+Auberry+Rd._Clovis,+Ca_&entry=gmail&source=g>.*
> *559.297.8577 <(559)%20297-8577> H*
> *559.304.1751 <(559)%20304-1751> C*
>
> On 10/12/2017 7:52:06 AM, frank raney <frankraney130 at gmail.com> wrote:
> I am using win 10 and installed GC 2.6.18.
>
> I have even tried putting the help pdf file manually, no luck......looks
> like the install file is only the program, no help file...got it from the
> GC web site  https://www.gnucash.org/download.phtml
>
> *Frankie Raney*
> *12454 Auberry Rd.
> <https://maps.google.com/?q=12454+Auberry+Rd._Clovis,+Ca_&entry=gmail&source=g>*
> *Clovis, Ca
> <https://maps.google.com/?q=12454+Auberry+Rd._Clovis,+Ca_&entry=gmail&source=g>.*
> *559.297.8577 <(559)%20297-8577> H*
> *559.304.1751 <(559)%20304-1751> C*
>
> On 10/11/2017 10:00:32 PM, David Carlson <david.carlson.417 at gmail.com>
> wrote:
> What O S are you installing into and what version are you installing?
> The help files come along automatically in Windows and most Linux packages.
>
> David C
>
>
> On Oct 11, 2017 11:18 PM, "frank raney" <frankraney130 at gmail.com> wrote:
>
>> I can't find the documentation to tell me where to put the help files.  I
>> put them in the same dir as the program but when I click on help, I am told
>> it can not be found.
>>
>> *Frankie Raney*
>> *12454 Auberry Rd.
>> <https://maps.google.com/?q=12454+Auberry+Rd._Clovis,+Ca_&entry=gmail&source=g>*
>> *Clovis, Ca
>> <https://maps.google.com/?q=12454+Auberry+Rd._Clovis,+Ca_&entry=gmail&source=g>.*
>> *559.297.8577 <(559)%20297-8577> H*
>> *559.304.1751 <(559)%20304-1751> C*
>>
>> On 10/11/2017 2:14:08 PM, David Carlson <david.carlson.417 at gmail.com>
>> wrote:
>> I forgot to mention that there is a setting somewhere called "Use Trading
>> Accounts" that turns that feature on or off.  I think it is mentioned
>> somewhere in the documentation.
>>
>> David C
>>
>> On Wed, Oct 11, 2017 at 4:07 PM, David Carlson <
>> david.carlson.417 at gmail.com> wrote:
>>
>>> Frank,
>>>
>>> There is still a problem with Gnucash on your computer because it should
>>> not be crashing.
>>>
>>> It may be somehow related to the account named Trading that GnuCash
>>> created.  Normally, GnuCash will only create that account for users that
>>> know that they want to use a special feature that is there for investors to
>>> use to help with capital gains calculations, and it normally isn't used by
>>> most people.
>>>
>>> Actually, I am not sure how to safely delete that account (and prevent
>>> it from coming back) if you do not want it, because it contains transfers
>>> to and from your security accounts.  Perhaps a developer or another user
>>> can advise us about that.   That is still not the cause of the crash, the
>>> developers may need more details about that.
>>>
>>> Good luck.
>>>
>>> David C
>>>
>>>
>>> On Wed, Oct 11, 2017 at 3:06 PM, Aaron Laws <dartme18 at gmail.com> wrote:
>>>
>>>> On Wed, Oct 11, 2017 at 3:31 PM, frank raney <frankraney130 at gmail.com>
>>>> wrote:
>>>>
>>>> > I just answered my own question..........The lck file is a temporary
>>>> file
>>>> > when the main file is opened.  I opened my file read only, resaved it.
>>>> > closed it and the lck file went away.  I opened the file in a smaller
>>>> > window so I coiuld see my directory and the lck file appeared
>>>> again......it
>>>> > went away when I closed the file......so.........what was happening
>>>> was,
>>>> > when the program crashed, it did not close the lck file, and when I
>>>> tried
>>>> > to reopen it, it thought it was in use........wala......Im back in
>>>> > business...
>>>> >
>>>> >
>>>> > Frankie Raney
>>>> > 12454 Auberry Rd.
>>>> <https://maps.google.com/?q=12454+Auberry+Rd.+%0D+%3E+Clovis,+Ca&entry=gmail&source=g>
>>>>
>>>> <https://maps.google.com/?q=12454+Auberry+Rd.+%3E+Clovis,+Ca+%3Chttps://maps.google.com/?q%3D12454%2BAuberry%2BRd.%2B%250D%2B%253E%2BClovis,%2BCa%26entry%3Dgmail%26source%3Dg%3E&entry=gmail&source=g>>
>>>> Clovis, Ca
>>>> <https://maps.google.com/?q=12454+Auberry+Rd.+%0D+%3E+Clovis,+Ca&entry=gmail&source=g>
>>>> .
>>>> > 559.297.8577 H
>>>> > 559.304.1751 C
>>>>
>>>>
>>>> That lck file is the mechanism by which gnucash ensures that each file
>>>> is
>>>> only opened once at a time. If that file is there, that means gnucash is
>>>> using the corresponding ".gnucash" file. Of course, if gnucash crashes
>>>> and
>>>> is unable to delete that .lck file, it will superexist the gnucash
>>>> process.
>>>> In this case, the correct choice is "open anyway", and copying
>>>> everything
>>>> first is an excellent idea, too.
>>>> _______________________________________________
>>>> gnucash-user mailing list
>>>> gnucash-user at gnucash.org
>>>> https://lists.gnucash.org/mailman/listinfo/gnucash-user
>>>> -----
>>>> Please remember to CC this list on all your replies.
>>>> You can do this by using Reply-To-List or Reply-All.
>>>>
>>>
>>>
>>
>>
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