[GNC] Help - GnuCash will not open, crashes

[nvsoar]

On 04/24/18 13:26, Mike Johnson wrote:
> Good day.
> I have been running GnuCash for 3 ½ years successfully. Great application!
>
> I upgraded to a new PC, saved the entire gnucash library, and copied to the new PC after installing GnuCash fresh, on Windows 10. The first time I started GnuCash (and every time since), I get
>
> "GnuCash could not obtain the lock for file: (gives the name of my accounting file)"
> It gives me the options:  Open Read-Only             Create New File               Open Anyway              Quit
>
> I don't want to create a new file, and I want to continue editing the file! So I use Open Anyway.
>
> The application either then hangs, or receives a Windows Microsoft Visual C++ Runtime error. "The application has requested the Runtime to terminate it in an unusual way".
>
> I am unable to continue using the app until this is resolved. Help!
>
>
> Mike
There have been some issues with the deployment of GnuCash, particularly 
with Win10.  The advice from many on this condition is to revert to at 
least version 2.6.21, and try the version 3 series again with the 
release of version 3.1.
Another choice is to download the latest maintenance version of v3 and 
see if that works for you.
nvsoar