[GNC] How to get help?

Adrien Monteleone adrien.monteleone at lusfiber.net
Fri Aug 3 11:59:43 EDT 2018


You’re correct. I was distracted while reading.

Regards,
Adrien

> On Aug 3, 2018, at 10:47 AM, Stephen M. Butler <kg7je at arrl.net> wrote:
> 
> Adrien,
> I might be wrong, but I thought he said the .png files were not
> showing.  That would be a Windows setting so it knows what app to use to
> display them.
> I think he needs this link: 
> https://answers.microsoft.com/en-us/windows/forum/windows_10-files-winpc/windows-10-will-not-open-png-files-or-let-me-save/ff1c2ff8-c470-4600-8779-a56a2dc382ff
> --Steve (a different one)
> 
> On 08/03/2018 07:23 AM, Adrien Monteleone wrote:
>> Steve,
>> 
>> You can view online, or download a copy of both the Help Guide and the Tutorial and Concepts Guide from the GnuCash.org website. (see Documentation link on the left) There is also a wiki for the app (also linked on the left on the main GnuCash.org page) with tons of info.
>> 
>> Regards,
>> Adrien
>> 
>>> On Aug 2, 2018, at 10:12 PM, Steve Rollison <Steve at SteveRollison.com> wrote:
>>> 
>>> The online help file says "The primary source of use support is the user
>>> mailing list" - which is the link I clicked on to send this e-mail message.
>>> If this is not correct, can you please tell me how to get help? I've
>>> searched everywhere I could try to get an online answer-even a general
>>> Google search-all to avail. GnuCash looks like an incredible program but I'm
>>> lost at step one since I can't use the built-in help file.
>>> 
>>> 
>>> 
>>> None of the "GnuCash Tutorial and Concepts Guide" graphics (.png files)
>>> display on my computer.
>>> 
>>> 
>>> 
>>> Here are the details on my PC (although I don't really know what you might
>>> need to answer my question).
>>> 
>>> .         GnuCash 3.2 just installed
>>> 
>>> .         ASUS laptop (advertised as a gaming machine, though I don't play
>>> games)
>>> 
>>> .         Windows 10 Home ver 1083, build 71734.165
>>> 
>>> .         Intel Core i7 processor
>>> 
>>> .         16GB RAM
>>> 
>>> .         Running 1920 x 1080 resolution
>>> 
>>> .         NVIDIA GeForce GTX 1050Ti video card
>>> 
>>> 
>>> 
>>> Thank you so much for any help/direction you might be able to provide.
>>> 
>>> 
>>> 
>>> Steve Rollison
>>> 
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>> 
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> 
> -- 
> Stephen M Butler, PMP, PSM
> Stephen.M.Butler51 at gmail.com
> kg7je at arrl.net
> 253-350-0166
> -------------------------------------------
> GnuPG Fingerprint:  8A25 9726 D439 758D D846 E5D4 282A 5477 0385 81D8
> 
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> If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information.
> -----
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