[GNC] Cannot save custom checks

[Mike stagl]

After doing some more investigating, I found that the custom check-saving feature works flawlessly on a different computer.


I ended up using that computer to save a custom check format, then I copied and pasted that .chk file from the working computer to the desktop computer that I am unable to save custom checks on.  I restarted GnuCash on the desktop, and viola!  I have a custom check format to choose from!


While I cannot edit the custom check from within GnuCash, I can manually edit the .chk file with a text editor to tweak the format as needed.


While this is not a solution, it is an effective work-around if anyone else has an issue like this.


Thanks again to all the contributors,


Mike


________________________________
From: John Ralls <jralls at ceridwen.us>
Sent: Saturday, August 4, 2018 5:25 PM
To: Mike stagl
Cc: gnucash-user at gnucash.org
Subject: Re: [GNC] Cannot save custom checks

Yes, region settings is where Windows puts the localization UI.
Weird that everything else would find the right place but save check format would fail. And, FWIW, I just tested and it worked fine, albeit my primary is C: but it's hard to imagine why that would cause this problem.

Regards,
John Ralls


> On Aug 4, 2018, at 2:47 PM, Mike stagl <m_stagl at hotmail.com> wrote:
>
> Yes, that folder exists and is populated with books\ checks\ and \translog as well as 3 other files.
>
> As far as localization settings, are you referring to the region settings? Region and Language is set to English (United States).
>
> Mike
>
> From: John Ralls
> Sent: Saturday, August 4, 4:08 PM
> Subject: Re: [GNC] Cannot save custom checks
> To: Mike stagl
> Cc: gnucash-user at gnucash.org
>
>
> > On Aug 4, 2018, at 8:44 AM, Mike stagl wrote: > > My user directories should be on my local F: drive. > > Any idea how I could double check where GnuCash is looking for my user data files? > > When I go to Windows Explorer and type %APPDATA% or %LOCALAPPDATA% it appears to correctly point to the locations on my F: drive. The path appears to be F:\Users\Me\AppData\ then either Local or Roaming. There are no unusual characters. > > For reference, I have just created a new test gnucash file saved on my local machine's desktop and encountered the same error. My primary drive is my F: drive. OK, normal enough. Does %APPDATA%\GnuCash exist and is it populated? What are your localization settings? Regards, John Ralls
>