[GNC] help with software

[Chris Good]

Hi Allison,

In case you have trouble following the mail thread below,

Sounds like a bug that is already fixed in latest version.
Problem occurs in MS Windows when GnuCash is closed while it is minimized, say by right clicking on Gnucash icon in task bar, and selecting 'Close'.
Either upgrade to latest version or edit .gcm file to replace both -32000 values with 0.
I think you can find this bug in http://bugs.gcucash.org by searching for 'minimized' - I think I entered this bug with American spelling even though I'm Australian, as I guess there are many more American users than English.

Regards, Chris Good

> Message: 6
> Date: Sun, 26 Aug 2018 18:47:13 -0400
> From: D <sunfish62 at yahoo.com>
> To: David Carlson <david.carlson.417 at gmail.com>, Rich Shepard
>  <rshepard at appl-ecosys.com>
> Cc: Gnucash Users <gnucash-user at gnucash.org>
> Subject: Re: [GNC] help with software
> Message-ID: <7420bna204062en10q8ujgje.1535323633376 at email.android.com>
> Content-Type: text/plain; charset=utf-8
> 
> Allison,
> 
> You mention that you click on "the icon on the bar," so I wonder if you are encountering an odd window position, as discussed at https://lists.gnucash.org/pipermail/gnucash-user/2018-June/077584.html
> 
> David
> 
> On August 26, 2018, at 6:16 PM, David Carlson <david.carlson.417 at gmail.com> wrote:
> 
> Allison,
> 
> Windows 10 just released an update that did not install well on some
> computers.
> 
> Assuming that is not your problem, the next question is when you say
> clicking on the file does nothing, are you referring to your data file
> (which you hopefully put in some subfolder under your documents).
> 
> David C
> 
> 
>>> On Sun, Aug 26, 2018, 3:46 PM Rich Shepard <rshepard at appl-ecosys.com> wrote:
>>> 
>>> On Sun, 26 Aug 2018, Allison Cawdrey wrote:
>>> 
>>> I am windows user. Not sure what version. I downloaded it about a month
>>> ago, so would have used most recent. I don't see anything. I click on
>> icon
>>> in my start bar and nothing happens. When I try to open it directly from
>>> file, I get the same response. Nothing happens.
>> 
>> Allison,
>> 
>> Okay. I know nothing about Windows; haven't used it since 3.1. This
>> information is helpful and someone on the mail list will now have a better
>> basis for helping you.
>> 
>> You have a start menu, I presume. Have you looked at all the menus there
>> to see where GC might be installed? There is probably a utility that can
>> tell you where an executable program is installed, but I know only the
>> linux
>> tools for doing this.
>> 
>> Please keep all messages on the mail list so others can both contribute
>> and learn from your experiences.
>> 
>> Regards,
>> 
>> Rich