[GNC] gnucash 3.x crash on startup windows 10

John Ralls jralls at ceridwen.fremont.ca.us
Sat Dec 1 18:47:46 EST 2018



> On Dec 2, 2018, at 6:59 AM, Floris van Nee <floris.vannee at gmail.com> wrote:
> 
> Hi all,
> 
> I'm running a practically fresh install of Windows 10 (I just formatted my
> disk today, after which I installed Windows 10 and some other programs like
> Office, Visual Studio, Chrome etc.). I also installed GnuCash 3.3, but
> after it finished the installation, it failed to start. I see the splash
> screen and also what I think looks like the tip-of-the-day screen for a
> split-second, but everything closes again within one second.
> Strange thing is that I don't see anything in the logs - even if I run it
> specifically with debug mode, all I get in the log is some INFO texts (see
> below).
> Any idea if I'm missing some dependency perhaps? I've tried uninstalling
> and installing a different version in the 3.x branch, but all of them seem
> to have the same problem. I also tried running with administrator rights,
> unfortunately without any success either.
> 
> -Floris
> 
> * 22:28:00  INFO <gnc.gui> [main] System locale returned C
> * 22:28:00  INFO <gnc.gui> [main] Effective locale set to C.
> * 22:28:00  INFO <gnc.gui> [gnc_load_app_icons] The icon theme search path
> has 10 elements.
> * 22:28:00  INFO <gnc.gui> [gnc_load_app_icons] Path 0:
> C:\Users\Floris\AppData\Local\icons
> * 22:28:00  INFO <gnc.gui> [gnc_load_app_icons] Path 1:
> C:\Users\Floris\.icons
> * 22:28:00  INFO <gnc.gui> [gnc_load_app_icons] Path 2: C:\Program Files
> (x86)\gnucash/share\icons
> * 22:28:00  INFO <gnc.gui> [gnc_load_app_icons] Path 3:
> /usr/local/share/icons
> * 22:28:00  INFO <gnc.gui> [gnc_load_app_icons] Path 4: /usr/share/icons
> * 22:28:00  INFO <gnc.gui> [gnc_load_app_icons] Path 5: C:\Program Files
> (x86)\gnucash/share\pixmaps
> * 22:28:00  INFO <gnc.gui> [gnc_load_app_icons] Path 6:
> /usr/local/share/pixmaps
> * 22:28:00  INFO <gnc.gui> [gnc_load_app_icons] Path 7: /usr/share/pixmaps
> * 22:28:00  INFO <gnc.gui> [gnc_load_app_icons] Path 8: C:\Program Files
> (x86)\gnucash\share\gnucash\icons
> * 22:28:00  INFO <gnc.gui> [gnc_load_app_icons] Path 9: C:\Program Files
> (x86)\gnucash\share\icons
> * 22:28:01  INFO <gnc.engine> [gnc_hook_lookup] no hook lists

If you’re missing a dependency Windows will put up a dialog box, but the Windows installation includes everything GnuCash needs and Windows doesn’t provide.

The best information about a crash comes from running GnuCash under a debugger, but we build with MSys2 and the one that comes with Visual Studio can’t see our symbols. There are instructions for installing gdb and obtaining a stack trace in https://wiki.gnucash.org/wiki/Stack_Trace <https://wiki.gnucash.org/wiki/Stack_Trace>.

Regards,
John Ralls





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