[GNC] Can no longer print checks

[David Carlson]

HB,

I found the bug report.  Check comment 40.

https://bugs.gnucash.org/show_bug.cgi?id=645273

On Sat, Dec 1, 2018 at 1:32 PM HB Sidman <dklab at aol.com> wrote:

> I started off looking in the the old reports to see if there was anything
> and could not find anything about windows and printing problems. That may
> be my inability to search properly. So if anyone knows the fix that you are
> referring to I hope they will give me the location.
>
> Thanks for the help,
>
> HB
> On 12/1/2018 1:30 PM, David Carlson wrote:
>
> That looks identical to the same file on my computer, but I did not check
> the entire guid line.
>
> There is a very old bug report about not being able to print in Windows
> which has never been resolved because it cannot be repeated.  I don't
> remember the bug number.  Someone found a work-around that seems to make
> the problem go away until a re-install of something, either Windows or
> GnuCash.  That work-around may work for you.
>
> David C
>
> On Sat, Dec 1, 2018 at 11:55 AM HB Sidman <dklab at aol.com> wrote:
>
>> David,
>>
>> I can not print reports, now. New problem. I opened one of the .chk in
>> Wordpad and this is what printed out:
>>
>> [Top]
>> Guid = 378e5740-a2d3-4678-be20-37d14d97b458
>> Title = Liberty(tm) Personal Checks US-Letter
>> Rotation = -90.0
>> Translation = 4;492
>> Show_Grid = false
>> Show_Boxes = false
>>
>> [Check Items]
>> Type_1 = PAYEE
>> Coords_1 = 118.0;74.0
>>
>> Type_2 = AMOUNT_WORDS
>> Coords_2 = 90.0;96.0
>>
>> Type_3 = AMOUNT_NUMBER
>> Coords_3 = 415.0;74.0
>>
>> Type_4 = DATE
>> Coords_4 = 323.0;43.0
>>
>> Type_5 = NOTES
>> Coords_5 = 90.0;155.0
>>
>> I did not make custom checks. I am using 2.6.21
>>
>> Thanks for the help,
>>
>> HB
>>
>> HB Sidman
>> 703-938-6700 (O) 703-562-1953 (F)
>>
>> On 12/1/2018 11:46 AM, David Carlson wrote:
>>
>> I did not address the failure to print problem.  That is probably not
>> related to the .chk files but something else.  Can you print reorts?
>>
>> David C
>>
>> On Sat, Dec 1, 2018 at 10:42 AM David Carlson <
>> david.carlson.417 at gmail.com> wrote:
>>
>>> HB,
>>>
>>> Windows always calls *.chk files 'Recovered File Fragments'
>>>
>>> If the files are in the 'C:\Program Files
>>> (x86)\gnucash\share\gnucash\checks' directory they are not fragments but
>>> the files that you want, at least for 2.6.x releases of GnuCash in
>>> Windows.  You can open them (carefully) with Wordpad and see what they
>>> contain.  If you made custom check printing formats they may be somewhere
>>> else, I have not tried that.
>>>
>>> David C
>>>
>>> On Sat, Dec 1, 2018 at 10:22 AM HB Sidman via gnucash-user <
>>> gnucash-user at gnucash.org> wrote:
>>>
>>>> Hi,
>>>>
>>>> After using gnucash for several years I decided it was time to upgrade
>>>> from 2 to 3 a few months ago. Bad decision. If it is not broken don't
>>>> fix it. The upgrade went smoothly with no problem. Every function
>>>> worked
>>>> both old and new. Until I tried to print a check. At which point
>>>> nothing
>>>> happened with the printer. After a 2 or 3 minutes I got a warning
>>>> message that my check file was a fragment. I went into the system to
>>>> verify that and found that all the .chk files were fragments. I tried
>>>> to
>>>> reload new files but they kept being replaced by the fragments.
>>>>
>>>> Step 2: I went back gnucash 2 last stable version on line. It reloaded
>>>> without a problem but still could not print checks. Same problem.
>>>>
>>>> Step 3: Loaded gnucash 2 on a laptop that had never had it on it
>>>> before.
>>>> Then took a saved file from 3 months before the problem happened and
>>>> loaded it. Once again everything went fine until I tried to print. Then
>>>> was presented the same problem of .chk file fragments and not being
>>>> able
>>>> to replace them.
>>>>
>>>> Step 4: Using the laptop as my test bed, I removed everything gnucash
>>>> from the hard drive. Search the C drive for any thing left and removed
>>>> it as the administrator. Then did a search for .chk and found 4 files
>>>> buried on the C drive - all fragments. I could delete them but they
>>>> would come right back as soon as I restarted the computer.
>>>>
>>>> Any help would be greatly appreciated - I am getting tired of hand
>>>> writing all of my checks.
>>>>
>>>> I am running Windows 10 on all of my computers and they are all
>>>> completely up to date.
>>>>
>>>> Thanks,
>>>>
>>>> HB
>>>>
>>>>
>>>>
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