[GNC] Help with Macbook

Wed Dec 12 23:05:06 EST 2018

After it fails to launch the first time. Try launching it normally.

If that still doesn’t work, have you tried a re-download? Perhaps the original was corrupted.

Failing that, search the list here for issues relating to MacOS Gatekeeper. Generally, this should not be an issue, but mileage may vary.

You can also try launching GnuCash from the command line and seeing what, if any, errors or messages get sent back to you when the app fails to open. You might also find a crash report in Console, but more than likely if it generated one, you’d have seen it pop up on-screen.

Perhaps one of the devs here can assist further. That’s all I have, sorry.

Also, *please* copy the list on all replies so others can benefit and/or assist in the discussion. The developers here can’t help if they don’t see your replies.

Regards,
Adrien

> On Dec 12, 2018, at 8:25 PM, Greg Stevens <gstevens at zuzuz.com> wrote:
> 
> Adrien
> 
> Thank you for the email you provided below. I was traveling internationally and have just returned and attempted the solution you recommended. It did not work. IT attempts to launch, dialogue box asks if I want to "open", I confirm. I see a process bar indicating that it is "verifying gnu cash...and then it simple disappears...nothing. 
> 
> Clearly there is a bug and per your email below I am not only reporting back, but asking if you might be so kind as to point me to potential solutions?
> 
> Thanks in advance
> 
> Greg
> 
> On Tue, Dec 4, 2018 at 8:43 PM Adrien Monteleone <adrien.monteleone at lusfiber.net> wrote:
> Greg,
> 
> In addition to Google and Yahoo, that search filter Stephen noted should also work with DuckDuckGo, StartPage and Bing if you are more comfortable using them.
> 
> Enter your desired normal search phrase after the filter text.
> 
> Yes, you’ll need to ‘install’ the GnuCash.app on the Mac you intend to run it on. Just as most any other Mac application, you need to copy it to the /Applications folder. Some .dmg files offer this as a drag-n-drop shortcut within, but GnuCash does not. Simply open another Finder window or tab set to /Applications and drag GnuCash.app to it.
> 
> Then FROM the /Applications Finder window, right-click and choose ‘open’. It will ask you to confirm you want to do so. Click the ‘Open’ button to confirm. It *should* launch the first time. But if not, just left double-click as normal and it should launch. From then, on you can start it from LaunchPad, Spotlight, or from your Dock. (of course, you can always launch from /Applications if that’s your thing)
> 
> If you still can’t get it to start, or if it starts and crashes, report back, because there is an issue on some systems and there are several mailing list threads and maybe a few bug reports covering this. (it worked fine for me from the get go)
> 
> Regards,
> Adrien
> 
> > On Dec 4, 2018, at 10:03 PM, Stephen M. Butler <kg7je at arrl.net> wrote:
> > 
> > On 12/4/18 7:43 PM, Greg Stevens wrote:
> >> Ok, start with an apology here as I am not very tech savvy...I would love
> >> to simply browse a forum in an attempt to self solve my problem...not sure
> >> if one exists...and have never used a mail list before, so no idea how to
> >> browse/search...
> > 
> > In addition to m comments below about the Mac, you can find information on the mailing list here: https://wiki.gnucash.org/wiki/Mailing_Lists
> > 
> > That link includes this note:
> > 
> > Currently, there is no on-site mechanism to search the mailing lists *and the search link on the archive page is broken.*
> > 
> > Instead, use the term "site:lists.gnucash.org" at Google or Yahoo! to search within the archives, e.g. http://www.google.com/search?q=site%3Alists.gnucash.org+string+to+search .
> > 
> >> 
> >> so here is my issue.
> >> 
> >> I had a 2011 version Macbook Pro and was running gnucash-Intel 2.6.14.1.
> >> The program never installed and I would have to re-launch (off dropbox)
> >> every time I wanted to work in the application. I also save my gnucash log
> >> and files to dropbox.
> >> 
> >> I just upgraded to a new macbook pro. I am trying to install Gnucash-Intel
> >> 3.3-1.dmg..
> >> 
> >> It will not install. I get the dialogue box saying it is an application and
> >> is it ok to open..and that's it. Once I click yes, it just
> >> disappears...nothing.
> >> 
> >> Would really appreciate if someone can either point me to troubleshooting
> >> guide or offer specific help so that I can get this version installed on my
> >> laptop.
> >> 
> >> Thank you in advance.
> >> 
> >> Greg
> >> 
> >> ps. just realized I have no idea where to look for the answer to this
> >> email...so I guess I hope someone emails back?
> > 
> > I'm not a Mac user but have seen recently on the list that you need to copy/drag it to an application folder.  Then once there, click on it the first time (which will fail) then click on it again and it should run.
> > 
> > I hope I got the technically correct words to convey the message.
> > 
> > -- 
> > Stephen M Butler, PMP, PSM
> > Stephen.M.Butler51 at gmail.com
> > kg7je at arrl.net
> > 253-350-0166
> > -------------------------------------------
> > GnuPG Fingerprint:  8A25 9726 D439 758D D846 E5D4 282A 5477 0385 81D8
> > 
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