GNUCASH Free Accounting Software

David Carlson david.carlson.417 at gmail.com
Fri Feb 2 13:33:22 EST 2018


Mr Lehmann,

You may need to register for the Gnucash Users list to reply if you haven't
already done so.

It is not clear from your brief description what happened.  There is a hint
that you are on a Windows OS and if you have been using GnuCash for about a
year and you probably have GnuCash release 2.6.something.

One thing that is not clear is whether you are using a recent release of
Windows (7 or newer) on a reasonably new computer.  If that is true, you
should be able to simply close the program and re-open it and everything
will come back.

If you are using a very old computer then it is possible that the system
date is not correct or there is some other problem, and you may need a new
battery or better yet, a new computer.

We look forward to hearing if you have solved your problem or if you can
shed more details.

David C

On Fri, Feb 2, 2018 at 12:08 PM, Alex Aycinena <alex.aycinena at gmail.com>
wrote:

> ---------- Forwarded message ----------
> From: Bob Lehmann <blehmann1937 at gmail.com>
> Date: Thu, Jan 4, 2018 at 11:29 PM
> Subject: GNUCASH Free Accounting Software
> To: Alex Aycinena <alex.aycinena at gmail.com>
>
>
> Dear Sir:
>
> I am a senior citizen who used to use Money Counts which was discontinued
> years ago but I still ran it on an older windows version for the last few
> years.  then I found and have been using GNUCASH for just a year now and
> have been very pleased with every aspect.  Now at the turn of this  new
> year, I was trying to see if I could print some kind of a Year End
> Statement and accidentally and seemingly irreversably
> found myself in December 31, 2018 with all of my accounts gone and zeroed
> out.
>
> I am wondering if you might have some idea of how I can get all of my data
> back.  I would so much appreciate it if you would take a bit of time to
> respond ... thank you
> Bob Lehmann
>
>
> Found this in my spam folder and am directing it to
> gnucash-user at gnucash.org
> where it should have been sent in the first place.
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