GNUCASH Free Accounting Software

Bob Lehmann blehmann1937 at gmail.com
Fri Feb 2 16:48:44 EST 2018


Dear GnuCash Friends:

Thank you! It is good of you to "persevere" for me.  I am really
appreciative, of the Gnucash program ... it is quite similar, in several
ways to the old Moneycounts program that I used for years, making it easier
for me to "navigate"  iin this program.  I have version GnuCash 2.6.15 and
am running it on and ASUS CG8480 computer using Windows 10 Pro 2016 ... It
has an Intel (R)  Core (TM) i7-377 OK CPU @ 3.50 Ghz ...  the 64 bit
version with 16 Gig RAM  memory.

Now, my apologies for not knowing where to route my question and it ending
up in your spam folder! ... When I didn't hear from you earlier in the New
Year, I kept struggling to solve the issue (with the help of the manual,
which I had printed) ... Then one morning, out of the blue, it seemed, I am
unsure even today, what I might have done ... there, my data was all back
and everything was normal ... true, I have not been able to print out any
kind of year-end statements, [probably, because I am a bit afraid to try
again]  ... and my account entries are just being added onto the previous
year's entries... At this rate, by 2025 the lists will be pretty long!!!
... So ... I am still in need of further help ...

If you are willing to advise:   1. How do I do a year end statement?
                                             2. How do I start a New Year's
set of books?
                                             3. How do I access last years
records from the New Year's set of books, if I need to review something?

Other than this issue, everything has been, SO GOOD, and I thank you, so
much!

Yes, in advance, I Thank you so much for the further help.
Bob




On Fri, Feb 2, 2018 at 10:33 AM, David Carlson <david.carlson.417 at gmail.com>
wrote:

> Mr Lehmann,
>
> You may need to register for the Gnucash Users list to reply if you
> haven't already done so.
>
> It is not clear from your brief description what happened.  There is a
> hint that you are on a Windows OS and if you have been using GnuCash for
> about a year and you probably have GnuCash release 2.6.something.
>
> One thing that is not clear is whether you are using a recent release of
> Windows (7 or newer) on a reasonably new computer.  If that is true, you
> should be able to simply close the program and re-open it and everything
> will come back.
>
> If you are using a very old computer then it is possible that the system
> date is not correct or there is some other problem, and you may need a new
> battery or better yet, a new computer.
>
> We look forward to hearing if you have solved your problem or if you can
> shed more details.
>
> David C
>
> On Fri, Feb 2, 2018 at 12:08 PM, Alex Aycinena <alex.aycinena at gmail.com>
> wrote:
>
>> ---------- Forwarded message ----------
>> From: Bob Lehmann <blehmann1937 at gmail.com>
>> Date: Thu, Jan 4, 2018 at 11:29 PM
>> Subject: GNUCASH Free Accounting Software
>> To: Alex Aycinena <alex.aycinena at gmail.com>
>>
>>
>> Dear Sir:
>>
>> I am a senior citizen who used to use Money Counts which was discontinued
>> years ago but I still ran it on an older windows version for the last few
>> years.  then I found and have been using GNUCASH for just a year now and
>> have been very pleased with every aspect.  Now at the turn of this  new
>> year, I was trying to see if I could print some kind of a Year End
>> Statement and accidentally and seemingly irreversably
>> found myself in December 31, 2018 with all of my accounts gone and zeroed
>> out.
>>
>> I am wondering if you might have some idea of how I can get all of my data
>> back.  I would so much appreciate it if you would take a bit of time to
>> respond ... thank you
>> Bob Lehmann
>>
>>
>> Found this in my spam folder and am directing it to
>> gnucash-user at gnucash.org
>> where it should have been sent in the first place.
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>
>


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