Reports crash Gnucash

samsurd samsurd2 at comcast.net
Sun Feb 11 13:54:52 EST 2018


FWIW, I had the same experience - i.e., the message "Gnucash has stopped 
working" after installing 2.6.18 on a 64 bit Windows 8.1 desktop and a 
64 bit Windows 10 laptop (both HP machines). A slow response to a large 
report was not the problem. On each machine, I waited in vain for 10 to 
15 minutes for a simple two page Balance Sheet report.

My solution? Revert back to 2.6.16 which is where I'll stay for now.
=====================================================
On 2/10/2018 7:23 PM, gnucash-user-request at gnucash.org wrote:

Date: Sat, 10 Feb 2018 19:14:16 -0600

From: David Carlson<david.carlson.417 at gmail.com>
To: Ken Pyzik<pyz01 at cox.net>
Cc: Stan Brown<the_stan_brown at fastmail.fm>, Gnucash Users
	<gnucash-user at gnucash.org>
Subject: Re: Reports crash Gnucash
Message-ID:
	<CADYgSbncOtUmupEAp8rKHovtCdkz8MxXHrVOuPb-KB0-OH_+xg at mail.gmail.com>
Content-Type: text/plain; charset="UTF-8"

Stan,

I am sorry that your experience with GnuCash has not been favorable.

I suspect that you may not have gotten the correct release of 2.6.19 for
windows as I think there was a glitch early on that caused the crashing
when opening reports that you mention.  I believe the bug that you were
trying to follow is very rare if it ever happens in Windows 10 or even
Windows 7.  It was more common in XP and Vista.  You could try downloading
a fresh copy of GnuCash and re-installing it again or use this link:
https://sourceforge.net/projects/gnucash/files/gnucash%20%28stable%29/2.6.19/gnucash-2.6.19-setup.exe/download.
Before you do that, tho, read the rest of this message...

Some others have reported that reports are very slow to open in that
release.

I have not migrated to 2.6.19 myself, I am staying on release 2.6.18.  It
is also slow with very large files, but I do not have any issues with
reports.  Thus, I would suggest downloading and installing release 2.6.18.
It is available here:
https://sourceforge.net/projects/gnucash/files/gnucash%20%28stable%29/2.6.18/

As far as trying to find scheduled transactions in the ledger, they will
not appear there until after they have been entered into the account
registers by the Since Last Run assistant.  The Future Scheduled
Transactions Summary gives a clue that you have some coming up, but i
personally do not like that report. I use the Scheduled Transaction Editor
to see what is coming up soon.

If you have other issues, please bring them up here, as there are several
developers and users here that are willing to help new users when they hit
speed bumps.

David C

On Sat, Feb 10, 2018 at 6:32 PM, Ken Pyzik<pyz01 at cox.net>  wrote:

> Stan -- I am using 2.6.19 on 64-bit Windows 10.  While the reporting module
> is indeed very slow (bug report already out there was this) and while it
> does say "Not Responding", eventually the report does come up (after about
> 60-90 seconds).
>
> I agree that it may be way too long -- but it does technically work.  My
> belief is that it should work for you if given enough time.
>
> That all being said -- for almost of us -- this is still considered a bug
> --
> but it does work -- eventually.
>
> -----Original Message-----
> From: gnucash-user [mailto:gnucash-user-bounces+pyz01=cox.net at gnucash.org]
> On Behalf Of Stan Brown
> Sent: Saturday, February 10, 2018 7:38 AM
> To:gnucash-user at gnucash.org
> Subject: Reports crash Gnucash
>
> MODERATORS -- The entire list doesn't need to see this, but I'd appreciate
> if you'd pass this on to the developers.
>
> I wanted to like Gnucash, I really did, but it crashes e=whenever I try to
> generate any report from any Gnucash file.
>
> I installed Gnucash 2.6.19 (from link at Gnucash.org) on my 64-bit Windows
> 7
> laptop and 64-bit Windows 8 laptop and started working my way through the
> tutorial. When I made a scheduled transaction and couldn't see it in the
> ledger, I attempted to display the report of scheduled transactions. Got
> only a blank window, and when I clicked Close the title bar showed "not
> responding". When I clicked the red x in the upper right corner to close
> the
> window, I got "Gnucash has stopped working".
> The same thing happened with every report I tried (maybe ten of them, min
> various categories), and whether I had reports opening in a separate window
> or not. This happens on both my laptops.
>
> I looked in the FAQ Wiki
> https://wiki.gnucash.org/wiki/FAQ#Q:_I_cannot_get_any_
> report_to_display_not_
> even_the_sample_reports._All_that_displays_is_an_empty_tab.
> and found a recommendation to change Internet options. That didn't help.
>
> I followed the link from the FAQ to the bug report
> https://bugzilla.gnome.org/show_bug.cgi?id=645273
> which was entered SEVEN YEARS AGO. There were various suggestions related
> to
> Internet Explorer, which I tried, but as other folks found, those
> suggestions did not help.
>
> I then Googled the gnucash-user archive and found nothing new, just
> rehashes
> of the same problem.
>
> HTML files and trace files were generated in my temp folder, but there's no
> point in sending them since many others have done that already, yet the bug
> remains unfixed.
>
> I've already wasted about six hours trying unsuccessfully to work around
> the
> bug, and several times that on the tutorial. I wanted to like Gnucash, and
> I
> know the software is free, but without the ability to produce any reports
> it's worth even less than I paid for it.
>
> Extremely disappointing.
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