Gnucash freezes while loading data

[David T.]

Those don’t sound like large files, so it sounds like there might be something wrong. Do they ALL hang, or only some of them? 

I will admit that I am not one to advise on importing, as I don’t do it much. That being said, I would take a close look at the source files—especially the date fields, as GnuCash can be somewhat finicky around variably-formed dates. 

David T.

> On Jan 21, 2018, at 6:59 PM, Paul Konnersman <konnersman at gmail.com> wrote:
> 
> Thank you for the suggestions David T.
> 
> Each of the files that I have been trying to import contains three weeks of transactions from one bank account. They are all between 1kb and 3kb.
> 
> Paul
> 
> On Sun, Jan 21, 2018 at 1:15 AM, David T. <sunfish62 at yahoo.com <mailto:sunfish62 at yahoo.com>> wrote:
> Moreover, any import process can take a long time to complete (with no indication of progress). If you are importing a large csv file (as you might be doing if you are migrating in to GnuCash), it can be especially time consuming. Five or ten minutes is not unheard of.
> 
> Try again and wait it out, as David C. suggests.
> 
> If it really gets hung up, you would be well-advised to break the import up into smaller portions, thus reducing the time to process any given subset, and also increasing the likelihood of finding any erroneous data that might be causing a glitch. Heck, you may want to do this anyway.
> 
> David T.
> 
> > On Jan 21, 2018, at 4:45 AM, David Carlson <david.carlson.417 at gmail.com <mailto:david.carlson.417 at gmail.com>> wrote:
> >
> > Not sure how you know it is 'frozen' after such a short time.  GnuCash does
> > not have any 'activity' indicator. Try giving it several minutes.
> >
> > David C
> >
> > On Sat, Jan 20, 2018 at 4:19 PM, Paul Konnersman <konnersman at gmail.com <mailto:konnersman at gmail.com>>
> > wrote:
> >
> >> I have just made the decision to use Gnucash. So far I have successfully
> >> imported my chart of accounts from a csv-file and attempted to import a
> >> csv-file of transaction data. After 20-30 seconds of the transaction import
> >> Gnucash freezes and I have to force quit. Any suggestions will be
> >> appreciated.
> >>
> >> Paul
> >> Running Gnucash 2.6.19 with OSX High Sierra on a Macbook Pro
> >> --
> >> *Paul M. Konnersman*
> >> *konnersman at gmail.com <mailto:konnersman at gmail.com> <konnersman at gmail.com <mailto:konnersman at gmail.com>>*
> >> *781-639-0616 <tel:781-639-0616>*
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> 
> 
> -- 
> Paul M. Konnersman
> konnersman at gmail.com <mailto:konnersman at gmail.com>
> 781-639-0616