[GNC] Lost Files

[Chris Good]

> Message: 3
> Date: Tue, 17 Jul 2018 21:19:29 +0100
> From: Michael Berkson <michael.berkson at tiscali.co.uk>
> To: gnucash-user at gnucash.org
> Subject: [GNC] Lost Files
> Message-ID: <19067f7d-1b8d-4c94-a732-b7113b1bf3c2 at tiscali.co.uk>
> Content-Type: text/plain; charset=utf-8; format=flowed
> 
> I have lost all ledger and log files between 13 Oct 2017 and 15 July 
> 2018.? Unbelievably, they are also missing from my off-line back up.
> 
> On 14 July 2018, I tried to open GnuCash.? The sequence appeared normal 
> until completion of user data download, when the file opened as a 
> minimized icon on the task bar, which I could not expand or read.?? 
> Since then every attempt to open GnuCash brings up? the 13 Oct 2017 
> version updated only by scheduled credits.
> 
> I am using GnuCash 3.1.? My operating System is Windows 10 Professional 
> and my preferred browser is Firefox 61.0.1 (32-bit).
> 
> I have run a System Restore and two lost file programs, EaseUS Data 
> Recovery and DiskDigger, without success.
> 
> Can you please help me to retrieve my missing accounts.
> 
> -- 
> Thanks
> 
> Michael Berkson
> 
> Southernwood
> 5 Woollards Lane
> Great Shelford
> CAMBRIDGE
> CB22 5LZ
> 
> Tel (Home) 01223 844503
> Office          01223 840510
> Mobile         07505 948170
> e-mail          michael.berkson at tiscali.co.uk
> 

Hi Michael,

I suspect your data files are OK but they are not where you think they are.
Sounds like you have hit a bug that has already been fixed in the latest version. Either update to 3.2 or edit your .gcm file and replace both -32000 figures with 0 before starting GnuCash.

See https://bugs.gnucash.org/show_bug.cgi?id=796256

Regards, Chris Good