Fwd: Unable to download stock quotes

Sat Mar 24 01:52:39 EDT 2018

---------- Forwarded message ----------
From: Steven Anter <anter.s at gmail.com>
Date: Fri, Mar 23, 2018 at 10:15 PM
Subject: Re: Unable to download stock quotes
To: Chris Good <goodchris96 at gmail.com>

I used the cpan command

On Fri, Mar 23, 2018, 9:41 PM Chris Good <goodchris96 at gmail.com> wrote:

> Hi Steven,
>
>
>
> Do you mean you used the cpan command to find the version of
> Finance::Quote
>
> or you logged in as a user that does have administrative privileges?
>
>
>
> Please answer all the questions I ask, and tell me exactly what you have
> done, to speed up a resolution.
>
>
>
> Reinstalling may help but if you don’t have administrative privileges, it
> may cause more issues.
>
>
>
> We should try a few other things before reinstalling GnuCash.
>
>
>
> Re the “access denied” error from *perl gnc-fq-check:*
>
> What happens when you try running
>
> *cd \Program Files (x86)\gnucash\bin*
>
> *echo (yahoo_json "CBA.AX <http://CBA.AX>") | perl gnc-fq-helper*
>
> from an administrative command prompt?
>
>
>
> What is your login name?
>
> Are you an administrator?
>
>
>
> In File Explorer, right click on C:\Program Files (x86)\gnucash\bin\gnc-fq-check,
>
>
> Properties, Security Tab.
>
> Click on each of the entries in ‘Group or user names’.
>
> Under Permissions for Users, for each, it should show at least “Read &
> Execute” & “Read” is allowed, as follows:
>
>
>
> Note my pc name is goodi7.
>
>
>
>
>
> Are you using strawberry perl or ActiveState perl?
>
> If you are using strawberry perl, which you should be, you should see only
> that in
>
> Start, Settings, Apps, not ActiveState.
>
>
>
> Please paste in the response from running the following in a command
> prompt (NOT administrative):
>
> *echo %PATH%*
>
> *perl -v*
>
>
>
> If you are a programmer , you can debug the problem using:
>
> *cd \Program Files (x86)\gnucash\bin*
>
> *echo (yahoo_json "CBA.AX <http://CBA.AX>") | perl -d gnc-fq-helper*
>
> If you open in WordPad:
>
> *C:\strawberry\perl\site\lib\Finance\Quote\YahooJSON.pm*
>
> And change the Page Setup to landscape, do you see the following lines
> which are only in my fixed YahooJSON.pm:
>
>
>
> # MS Windows strftime() does not support %T so use %H:%M:%S
>
>                 #  instead.
>
>                 $my_date =
>
>                     localtime($json_timestamp)->strftime('%d.%m.%Y
> %H:%M:%S');
>
>
>
>
>
> Regards, Chris Good
>
>
>
> *From:* Steven Anter <anter.s at gmail.com>
> *Sent:* Saturday, 24 March 2018 1:45 PM
> *To:* Chris Good <goodchris96 at gmail.com>
> *Subject:* Re: Unable to download stock quotes
>
>
>
> Chris,
>
>
>
> I followed your instructions.  I have 1.47.   Perhaps I should uninstall
> and then reinstall gnucash?
>
>
>
>
> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail&utm_term=icon>
>
> Virus-free. www.avast.com
> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail&utm_term=link>
>
>
>
> On Wed, Mar 21, 2018 at 10:18 PM, Chris Good <goodchris96 at gmail.com>
> wrote:
>
> Hi Steven,
>
>
>
> Well that’s strange.
>
> Was Gnucash perhaps installed when signed on as another user?
>
> Try running the echo command from an administrative command prompt.
>
>
>
> If you don’t have administrative privileges, login to Windows as a user
> that does.
>
>
>
> Another way to check the version of Finance::Quote:
>
>   From a command prompt (NOT run as administrator):
>
>                cpan
>
>                m Finance::Quote
>
>                quit
>
>
>
> If your Finance::Quote is not 1.47:
>
> cpan
>
>                upgrade Finance::Quote
>
>                quit
>
> After you upgrade Finance::Quote you will need to reinstall my fixed
> YahooJSON.pm.
>
>
>
> Good luck, Chris Good
>
>
>
> *From:* Steven Anter <anter.s at gmail.com>
> *Sent:* Wednesday, 21 March 2018 4:49 PM
>
>
> *To:* Chris Good <goodchris96 at gmail.com>
> *Subject:* Re: Unable to download stock quotes
>
>
>
> Chris,
>
>
>
>
>
> When I try to execute this:
>
> C:\Program Files (x86)\gnucash\bin> *perl gnc-fq-check*
>
>
>
> I get
>
> Access Denied
>
>
>
>
> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail&utm_term=icon>
>
> Virus-free. www.avast.com
> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail&utm_term=link>
>
>
>
> On Tue, Mar 20, 2018 at 10:43 PM, Chris Good <goodchris96 at gmail.com>
> wrote:
>
> Hi Steve,
>
>
>
> Hmm.. works for me.
>
> What version of Finance::Quote do you have:
>
>
>
> Do
>
>
>
> C:\Program Files (x86)\gnucash\bin> *perl gnc-fq-check*
>
>
>
> Response should be:
>
> ("*1.47*" "adig" "aex" "aiahk" "alphavantage" "amfiindia" "asegr" "asia"
> "asx" "australia" "bamosz" "bet" "bmonesbittburns" "bourso" "brasil" "bse"
> "bsero" "canada" "canadamutual" "citywire" "cominvest" "cse" "deka" "dutch"
> "dwsfunds" "europe" "fetch_live_currencies" "fidelity" "fidelity_direct"
> "fidelityfixed" "financecanada" "finanzpartner" "finland" "fool" "france"
> "ftfunds" "ftportfolios" "ftportfolios_direct" "fundlibrary" "goldmoney"
> "greece" "hex" "hu" "hufund" "hungary" "hustock" "indiamutual"
> "known_currencies" "lerevenu" "maninv" "morningstar" "morningstarjp"
> "mstaruk" "nasdaq" "nyse" "nz" "nzx" "platinum" "romania" "seb_funds"
> "sixfunds" "sixshares" "stockhousecanada_fund" "tdefunds" "tdwaterhouse"
> "tiaacref" "tnetuk" "troweprice" "troweprice_direct" "trustnet" "tsp" "tsx"
> "uk_unit_trusts" "ukfunds" "unionfunds" "usa" "usfedbonds" "vanguard" "vwd"
> "yahoo" "yahoo_asia" "yahoo_australia" "yahoo_brasil" "yahoo_europe"
> "yahoo_json" "yahoo_nz" "yahoo_yql" "za" "za_unittrusts")
>
>
>
> You should have version 1.47 at the start of the response. This is the
> latest.
>
>
>
> Regards,
>
>
>
> Chris Good
>
>
>
> *From:* Steven Anter <anter.s at gmail.com>
> *Sent:* Wednesday, 21 March 2018 4:29 PM
> *To:* Chris Good <goodchris96 at gmail.com>
> *Subject:* Re: Unable to download stock quotes
>
>
>
> Chris,
>
> I ran this in the command prompt
>
>
>
> *C:\Program Files (x86)\gnucash\bin>echo (yahoo_json "CBA.AX
> <http://CBA.AX>") | perl gnc-fq-helper*
>
>
>
>
>
> This is all that returned:
>
> *(#f)*
>
>
>
>
> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail&utm_term=icon>
>
> Virus-free. www.avast.com
> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail&utm_term=link>
>
>
>
> On Tue, Mar 20, 2018 at 10:08 PM, Chris Good <goodchris96 at gmail.com>
> wrote:
>
> Hi Steven,
>
>
>
> Instructions are in the nabble link. GnuCash does not have to be running.
>
>
>
> Regards,
>
>
>
> Chris Good
>
> Mobile 0484 001 392
>
>
>
> *From:* Steven Anter <anter.s at gmail.com>
> *Sent:* Wednesday, 21 March 2018 4:06 PM
> *To:* Chris Good <goodchris96 at gmail.com>
> *Subject:* RE: Unable to download stock quotes
>
>
>
> Chris,
>
> I know how to run a command from the prompt.
>
> But what's the command?
>
> Can I run it from any directory?
>
> Does gnucash have to be running?
>
>
>
> On Mar 20, 2018 10:02 PM, "Chris Good" <goodchris96 at gmail.com> wrote:
>
> Hi Steven,
>
>
>
> Type into Google: how to run a command prompt
>
>
>
> Sorry to seem unhelpful but the GnuCash Users email list is not the place
> to teach basic computer usage.
>
> Google is your friend.. or perhaps you have a friend who is computer savvy?
>
>
>
> Regards, Chris Good
>
>
>
> *From:* Steven Anter <anter.s at gmail.com>
> *Sent:* Wednesday, 21 March 2018 3:43 PM
> *To:* Chris Good <goodchris96 at gmail.com>
> *Cc:* gnucash-user at gnucash.org
> *Subject:* RE: Unable to download stock quotes
>
>
>
> How do I run the test from command prompt
>
>
>
>
>
>
>
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