[GNC] Can't install 3.1-1 on my Mac

John Ralls jralls at ceridwen.us
Tue May 29 11:44:33 EDT 2018 

Me either. Is there anything in the trace file (https://wiki.gnucash.org/wiki/Tracefile)?
As long as it isn’t quitting before logging starts you can get more detail into the trace file with the --debug parameter when launching from the command line.

Regards,
John Ralls

> On May 29, 2018, at 7:57 AM, Nicholas Shust <nshust1 at reagan.com> wrote:
> 
> Ok, did this.  Actually, did that before with the same problem.  Here is the info from the terminal:
> 
> Last login: Mon May 28 18:10:26 on ttys000
> Nicholass-iMac:~ nicholas$ /Applications/Gnucash.app/Contents/MacOS/Gnucash
> Application Path /Applications/Gnucash.app/Contents/MacOS/Gnucash
> 
> (process:1826): gnc.gui-WARNING **: [mac_set_languages()] Language list: en:en_US:C
> Found Finance::Quote version 1.47
> Nicholass-iMac:~ nicholas$ 
> 
> 
> Not sure what is going on.
> 
>> On May 28, 2018, at 11:35 PM, John Ralls <jralls at ceridwen.us <mailto:jralls at ceridwen.us>> wrote:
>> 
>> And by-the-way, don’t try to run GnuCash from inside the dmg. Drag it to your regular file system somewhere; the “canonical” location is /Applications, but it doesn’t really matter.
>> 
>> Regards,
>> John Ralls
>> 
>>> On May 28, 2018, at 8:10 PM, John Ralls <jralls at ceridwen.us <mailto:jralls at ceridwen.us>> wrote:
>>> 
>>> OK, but that’s not what you’re running from the command line.
>>> 
>>> Regards,
>>> John Ralls
>>> 
>>> 
>>>> On May 28, 2018, at 6:51 PM, Nicholas Shust <nshust1 at reagan.com <mailto:nshust1 at reagan.com>> wrote:
>>>> 
>>>> Here is more info from the Gnucash file itself:
>>>> 
>>>> Kind:  Application
>>>> Size:  356,791,772 bytes (394.7 MB on disk)
>>>> Where:  /Volumes/Gnucash-3.1 3
>>>> Disk Image:  /Users/nicholas/Downloads/Gnucash-Intel-3.1-3.dm
>>>> Created:  May 10, 2018 at 3:18 PM
>>>> Modified: May 10, 2018 at 3:18 PM
>>>> Version:  3.1
>>>> Copyright:  Copyright 2018 Gnucash Contributors
>>>> 
>>>> 
>>>> 
>>>> 
>>>>> On May 28, 2018, at 8:25 PM, David Carlson <david.carlson.417 at gmail.com <mailto:david.carlson.417 at gmail.com> <mailto:david.carlson.417 at gmail.com <mailto:david.carlson.417 at gmail.com>>> wrote:
>>>>> 
>>>>> Nicholas,  Can you report the exact name, size and date stamp on the .dmg file which you installed?  Somehow it seems that you are not actually getting the correct file.
>>>>> 
>>>>> David C
>>>>> 
>>>>> On Mon, May 28, 2018 at 4:56 PM, Nicholas Shust <nshust1 at reagan.com <mailto:nshust1 at reagan.com> <mailto:nshust1 at reagan.com <mailto:nshust1 at reagan.com>>> wrote:
>>>>> Ok, used that link. Here are the results.
>>>>> 
>>>>> (process:1067): gnc.gui-WARNING **: [mac_set_languages()] Language list: en:en_US:C
>>>>> 
>>>>> 
>>>>> This is a development version. It may or may not work.
>>>>> Report bugs and other problems to gnucash-devel at gnucash.org <mailto:gnucash-devel at gnucash.org> <mailto:gnucash-devel at gnucash.org <mailto:gnucash-devel at gnucash.org>>
>>>>> You can also lookup and file bug reports at http://bugzilla.gnome.org <http://bugzilla.gnome.org/> <http://bugzilla.gnome.org/ <http://bugzilla.gnome.org/>>
>>>>> To find the last stable version, please refer to http://www.gnucash.org <http://www.gnucash.org/> <http://www.gnucash.org/ <http://www.gnucash.org/>>
>>>>> Found Finance::Quote version 1.47
>>>>> 
>>>>> (Gnucash:1067): Gtk-WARNING **: Drawing a gadget with negative dimensions. Did you forget to allocate a size? (node header owner GtkNotebook)
>>>>> 
>>>>> (Gnucash:1067): Gtk-WARNING **: Drawing a gadget with negative dimensions. Did you forget to allocate a size? (node tabs owner GtkNotebook)
>>>>> 
>>>>> (Gnucash:1067): Gtk-WARNING **: Drawing a gadget with negative dimensions. Did you forget to allocate a size? (node tab owner GtkNotebook)
>>>>> Nicholass-iMac:~ nicholas$ 
>>>>> 
>>>>> 
>>>>> Looks the same.  Now I can’t open my old version (3.0) with the last file I was using.
>>>>> 
>>>>> 
>>>>> 
>>>>>> On May 28, 2018, at 5:14 PM, David Carlson <david.carlson.417 at gmail.com <mailto:david.carlson.417 at gmail.com> <mailto:david.carlson.417 at gmail.com <mailto:david.carlson.417 at gmail.com>>> wrote:
>>>>>> 
>>>>>> Use this link from the GnuCash home page:<https://downloads.sourceforge.net/sourceforge/gnucash/Gnucash-Intel-3.1-3.dmg <https://downloads.sourceforge.net/sourceforge/gnucash/Gnucash-Intel-3.1-3.dmg><https://downloads.sourceforge.net/sourceforge/gnucash/Gnucash-Intel-3.1-3.dmg <https://downloads.sourceforge.net/sourceforge/gnucash/Gnucash-Intel-3.1-3.dmg>>>
>>>>>> 
>>>>>> 
>>>>>> David C
>>>>>> 
>>>>>> On Mon, May 28, 2018 at 3:38 PM, John Ralls <jralls at ceridwen.us <mailto:jralls at ceridwen.us> <mailto:jralls at ceridwen.us <mailto:jralls at ceridwen.us>>> wrote:
>>>>>> Please remember to copy the list on all replies.
>>>>>> 
>>>>>> The warning about negative dimensions is a (harmless) bug in GtkNotebook.
>>>>>> 
>>>>>> But the note about “This is a development version” means that it’s not GnuCash 3.1, it’s a git build. Where did you get it?
>>>>>> 
>>>>>> Regards,
>>>>>> John Ralls
>>>>>> 
>>>>>>> On May 28, 2018, at 12:01 PM, Nicholas Shust <nshust1 at reagan.com <mailto:nshust1 at reagan.com> <mailto:nshust1 at reagan.com <mailto:nshust1 at reagan.com>>> wrote:
>>>>>>> 
>>>>>>> John
>>>>>>> 
>>>>>>> Here is the output when I run the terminal version:
>>>>>>> 
>>>>>>> (process:670): gnc.gui-WARNING **: [mac_set_languages()] Language list: en:en_US:C
>>>>>>> 
>>>>>>> 
>>>>>>> This is a development version. It may or may not work.
>>>>>>> Report bugs and other problems to gnucash-devel at gnucash.org <mailto:gnucash-devel at gnucash.org> <mailto:gnucash-devel at gnucash.org <mailto:gnucash-devel at gnucash.org>> <mailto:gnucash-devel at gnucash.org <mailto:gnucash-devel at gnucash.org> <mailto:gnucash-devel at gnucash.org <mailto:gnucash-devel at gnucash.org>>>
>>>>>>> You can also lookup and file bug reports at http://bugzilla.gnome.org <http://bugzilla.gnome.org/> <http://bugzilla.gnome.org/ <http://bugzilla.gnome.org/>> <http://bugzilla.gnome.org/ <http://bugzilla.gnome.org/> <http://bugzilla.gnome.org/ <http://bugzilla.gnome.org/>>>
>>>>>>> To find the last stable version, please refer to http://www.gnucash.org <http://www.gnucash.org/> <http://www.gnucash.org/ <http://www.gnucash.org/>> <http://www.gnucash.org/ <http://www.gnucash.org/> <http://www.gnucash.org/ <http://www.gnucash.org/>>>
>>>>>>> Found Finance::Quote version 1.47
>>>>>>> 
>>>>>>> (Gnucash:670): Gtk-WARNING **: Drawing a gadget with negative dimensions. Did you forget to allocate a size? (node header owner GtkNotebook)
>>>>>>> 
>>>>>>> (Gnucash:670): Gtk-WARNING **: Drawing a gadget with negative dimensions. Did you forget to allocate a size? (node tabs owner GtkNotebook)
>>>>>>> 
>>>>>>> (Gnucash:670): Gtk-WARNING **: Drawing a gadget with negative dimensions. Did you forget to allocate a size? (node tab owner GtkNotebook)
>>>>>>> 
>>>>>>> (Gnucash:670): Gtk-WARNING **: Drawing a gadget with negative dimensions. Did you forget to allocate a size? (node header owner GtkNotebook)
>>>>>>> 
>>>>>>> (Gnucash:670): Gtk-WARNING **: Drawing a gadget with negative dimensions. Did you forget to allocate a size? (node tabs owner GtkNotebook)
>>>>>>> 
>>>>>>> (Gnucash:670): Gtk-WARNING **: Drawing a gadget with negative dimensions. Did you forget to allocate a size? (node tab owner GtkNotebook)
>>>>>>> 
>>>>>>> Looks like there is a bug in the Gnucash code.
>>>>>>> 
>>>>>>> 
>>>>>>>> On May 28, 2018, at 12:04 PM, John Ralls <jralls at ceridwen.us <mailto:jralls at ceridwen.us> <mailto:jralls at ceridwen.us <mailto:jralls at ceridwen.us>> <mailto:jralls at ceridwen.us <mailto:jralls at ceridwen.us> <mailto:jralls at ceridwen.us <mailto:jralls at ceridwen.us>>>> wrote:
>>>>>>>> 
>>>>>>>> 
>>>>>>>> 
>>>>>>>>> On May 28, 2018, at 8:45 AM, annapolishome via gnucash-user <gnucash-user at gnucash.org <mailto:gnucash-user at gnucash.org> <mailto:gnucash-user at gnucash.org <mailto:gnucash-user at gnucash.org>> <mailto:gnucash-user at gnucash.org <mailto:gnucash-user at gnucash.org><mailto:gnucash-user at gnucash.org <mailto:gnucash-user at gnucash.org>>>> wrote:
>>>>>>>>> 
>>>>>>>>> actually, I just downloaded 3.1-3 for the Mac Intel and tried to install and
>>>>>>>>> am still having the same problem.  looks like everything is going fine until
>>>>>>>>> it gets to the open and then it immediately exits.
>>>>>>>> 
>>>>>>>> If it's crashing it will leave a crash report which you can find with Applications:Utilities:Console; select User Reports from the sidebar.
>>>>>>>> 
>>>>>>>> Otherwise you can look at the trace file [1], but you may need to run it from the command line (open Applications:Utilities:Terminal and type /Applications/Gnucash.app/Contents/MacOS/Gnucash; if you put GnuCash somewhere besides Applications then substitute the path) to see error messages that escape the logger.
>>>>>>>> 
>>>>>>>> Regards,
>>>>>>>> John Ralls
>>>>>>>> 
>>>>>>> 
>>>>>> 
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>>>>> 
>>>>> 
>>>> 
>>> 
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