[GNC] Process Payment for Customer with Credit Balance

[Adrien Monteleone]

Simply zero out the calculated refund amount. GnuCash will retain the remainder as a pre-payment.

Alternatively, if even for one invoice, you can change the preference to “pay on posting” and GnuCash will auto-enter the payment using the pre-payment balance that it needs, then you can change the preference back.

Regards,
Adrien

> On Apr 2, 2019, at 1:01 PM, David Burleigh <david.burleigh at saphar.net> wrote:
> 
> How do you process a payment when the customer has a credit balance
> sufficient to cover the invoice? In the "process payment" dialog box
> (as suggested on the #gnucash irc), I selected both the current invoice
> and the earlier pre-payment, and clicked OK. This resulted in recording
> the payment for the current invoice, and also recording a debit in the
> general ledger for the customer's remaining credit balance, as if I
> were issuing a refund. But that is not really what I want to do. I just
> want it to deduct the amount of the current invoice from the customer's
> credit balance, leaving him with a lower credit balance. There must be
> a better way to do this.