[GNC] Data Entry Loss

[David Cousens]

Dennis,

Along with the possibility that your results are filtered by exclusion by a
date setting other possibilities to check are whether you are opening the
same file. GnuCash creates a copy of the data file as a backup each time it
is opened and also creates a log file (see
https://wiki.gnucash.org/wiki/Backup#GnuCash_Data_Files,
https://www.gnucash.org/docs/v3/C/gnucash-guide/basics-backup1.html for
details) in the same directory as the original data file.

A common problem some users encounter is to open a backup copy of the file
rather than the original. Some file managers truncate the filename to fit a
field width and it is sometimes easy to select a backup because you don't
see the timestamp in the filename.

Try checking the filename of the opened data file.  It is usually displayed
in the header of the main GnuCash window. To check the path to the file
select File ->Save As from the menu and check where the dialog is opening.
It should open at the location you file was opened from as the default
location to save the file to.

If this is not the problem then it is most likely a filtering or settings
problem. Check that the accounting period in the Edit->Preferences
Accounting Period tab includes the current date. Aslo check the View->Filter
By settings  while in the register  to ensure they cover the dates for
transactions that are missing.

Another possibility is the Date format setting used in your locale. Ensure
that the format for dates for transactions you have entered is matching the
setting  for your location or any over ride of that. Reversing months and
days can cause transactions to be hidden as can wrong years in entry .
GnuCash does not accept yyyy year formats in the date entry in the registers
only yy. Typing 2019 can result into entry in 2020 which may be outside the
set accounting period.

David Cousens



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David Cousens
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