[GNC] Gnucash crashes after upgrade

[Brian M. Sutin]

Thank you, everyone. I think I will wait for the next version to come out next month and try it out then. If I am going to install it by hand, I might as well install the latest.

-- 
  Brian M. Sutin
  gnucash3 at skewray.com

On Mon, Aug 26, 2019, at 3:32 AM, Geert Janssens wrote:
> Op zaterdag 24 augustus 2019 20:17:50 CEST schreef gnucash3 at skewray.com:
> > A year or two ago I was running Ubuntu 16.10. When I upgraded to the next
> > Ubuntu version, Gnucash did some moving and reformatting of my config files.
> > When I ran Gnucash, it would hang up inside any register and crash.  I
> > 'solved' the problem by running 2.6.12 in Virtualbox on Ubuntu 16.04, which
> > is what I've been doing ever since.  Ubuntu has upgraded a few times, and
> > the issue persists.  The current version that still doesn't work is Gnucash
> > 3.4.
> > 
> > Is this a known issue? Is ther a previous thread in this list that addresses
> > this?  If not, how would I go about starting to debug the issue?
> > 
> > Places where config files seem to be:
> >     .config/gnucash
> >     .gconf/apps/gnucash
> >     .gnucash/books/Gnucash
> >     .local/share/gnucash/books
> > I don't know which of these is from before the conversion and which are new.
> > The problem might also be in a library, I guess.
> 
> A few more bits that were omitted or glossed over in the other responses:
> 
> .gconf/apps/gnucash predates even gnucash 2.6. If you have no intention to 
> rerun gnucash 2.4, you can safely remove this.
> Of the others
> .gnucash/ is the config directory used by gnucash2.6
> .config/gnucash and .local/share/gnucash are used by gnucash 3.x
> 
> If you have been running gnucash in a VM, and now run gnucash on your main 
> system, obviously it won't find the config data stored in your VM. If you 
> would like gnucash to redo the config data conversion for you, you'll have to
> 1. copy everything from .gnucash/ in your VM to .gnucash/ on your main system
> 2. delete .local/share/gnucash and .config/gnucash from your main system
> 3. start gnucash
> 
> As others have noted, if that still crashes, we're need more details to 
> determine the root cause. A trace file would be useful [1] or if you know how 
> to use the gdb debugger tool, a backtrace usually holds more details still.
> 
> Regards,
> 
> Geert
> 
> [1] http://wiki.gnucash.org/wiki/Tracefile
> 
> 
>