[GNC] Lost all my transactions on Gnu cash

Geert Janssens geert.gnucash at kobaltwit.be
Tue Jan 15 08:49:12 EST 2019


Hi Georgina,

You may not realize you sent this mail to me in private, while it was expected 
to go to the mailing list.

Please remember to always reply to the mailing list instead of individuals. 
That way you are much more likely to get a helpful answer.

In order to reply to the mailing list you can use the "Reply to all" or "Reply 
to list" buttons or menu items in your e-mail program.

I realize some clients tend to hide these options, but if you look carefully 
you will always find some function to do so.

I'm forwarding your message to the mailing list on your behalf so the 
community as a whole has a chance to help you.

Regards,

Geert

Op dinsdag 15 januari 2019 12:52:50 CET schreef Georgina Hunter-Jones:
> Dear Geert,
> Thank you, that helped to a certain extent. I can now see lines of
> information with the account details. However, it appears to be 'read only'
> and I cannot enter any further data. I also cannot see anything more than
> an overall view of the account, ie no dates etc.
> 
> Anything I can do to change that? Thank you very much for your help so far.
> Best wishes, Georgina
> 
> 
> On Tue, Jan 15, 2019 at 8:31 AM Geert Janssens <geert.gnucash at kobaltwit.be>
> 
> wrote:
> > A few other suggestions:
> > 
> > 1. Which files did you transfer ? While that sounds obvious, it is not
> > always
> > so. So this question is to ensure you really did copy your gnucash data
> > file
> > to the older computer.
> > 
> > 2. How have you tried to open your gnucash data file ? It's important to
> > realize that on MacOS double-clicking on a random gnucash data file
> > doesn't
> > necessarily mean that file will be opened. GnuCash will always reopen that
> > previously last opened file (which may be different from the one you
> > double-
> > clicked on). To fix that you can:
> > - Start the gnucash application
> > - Select File->Open
> > - Navigate to your gnucash data file and open it this way
> > 
> > Will that bring your data back ?
> > 
> > Regards,
> > 
> > Geert






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