[GNC] Lost all my transactions on Gnu cash

Derek Atkins derek at ihtfp.com
Tue Jan 22 16:08:18 EST 2019


Was it just one account register that was readonly??  Or was it when you
opened the file?

What do you mean by "get back to my accounts"?  Are you missing the Chart
of Accounts Page?  If so, use View -> New Accounts Page

-derek

On Tue, January 22, 2019 4:04 pm, Georgina Hunter-Jones wrote:
> Ah, it said it was read only a page or so ago. I keep fiddling with it,
> hoping to get back to my accounts, but I seem to be making it worse. If I
> can get the read only thing back I’ll take a screenshot. Sorry. I’m
> getting
> a bit lost here.
>
> On Tue, 22 Jan 2019 at 21:00, Derek Atkins <derek at ihtfp.com> wrote:
>
>> Hi,
>>
>> So if that didn't work -- how is it telling you that it is read-only?
>> Could you supply a screen shot?
>> Maybe a step-by-step of what you do and what happens?
>>
>> I'm at a loss for what else would cause a read-only situation here
>> except,
>> perhaps, you opening a placeholder account.
>>
>> Thanks,
>>
>> -derek
>>
>> On Tue, January 22, 2019 3:55 pm, Georgina Hunter-Jones wrote:
>> > Thanks, sadly it did not work. Sorry that replies are so slow, Im not
>> > always with the old computer. Thanks
>> >
>> > On Tue, Jan 15, 2019 at 2:38 PM Georgina Hunter-Jones <
>> > helicopterlife at gmail.com> wrote:
>> >
>> >> Thanks, i’ll Try that. Georgina
>> >>
>> >> On Tue, Jan 15, 2019 at 2:00 PM Derek Atkins <derek at ihtfp.com> wrote:
>> >>
>> >>> Dear Georgina,
>> >>>
>> >>> [snip]
>> >>> > Op dinsdag 15 januari 2019 12:52:50 CET schreef Georgina
>> >>> Hunter-Jones:
>> >>> >> Dear Geert,
>> >>> >> Thank you, that helped to a certain extent. I can now see lines
>> of
>> >>> >> information with the account details. However, it appears to be
>> >>> 'read
>> >>> >> only'
>> >>> >> and I cannot enter any further data. I also cannot see anything
>> more
>> >>> >> than
>> >>> >> an overall view of the account, ie no dates etc.
>> >>> >>
>> >>> >> Anything I can do to change that? Thank you very much for your
>> help
>> >>> so
>> >>> >> far.
>> >>> >> Best wishes, Georgina
>> >>>
>> >>> This sounds like it could be a permissions problem, although I'm not
>> >>> familiar enough with MacOS permissions to know how best to fix it.
>> >>> Hopefully a MacOS expert will come in.  But it really sounds like
>> when
>> >>> you
>> >>> copied your data file you put it into a directory that your current
>> >>> user
>> >>> does not have access to write new files.
>> >>>
>> >>> Can you try this:
>> >>>
>> >>> Make a new folder from the Finder
>> >>> Copy your data file to the new Folder
>> >>> Open GnuCash
>> >>> File -> Open the data file from the new folder
>> >>>
>> >>> Does this help?
>> >>>
>> >>> >> On Tue, Jan 15, 2019 at 8:31 AM Geert Janssens
>> >>> >> <geert.gnucash at kobaltwit.be>
>> >>> >>
>> >>> >> wrote:
>> >>> >> > A few other suggestions:
>> >>> >> >
>> >>> >> > 1. Which files did you transfer ? While that sounds obvious, it
>> is
>> >>> not
>> >>> >> > always
>> >>> >> > so. So this question is to ensure you really did copy your
>> gnucash
>> >>> >> data
>> >>> >> > file
>> >>> >> > to the older computer.
>> >>> >> >
>> >>> >> > 2. How have you tried to open your gnucash data file ? It's
>> >>> important
>> >>> >> to
>> >>> >> > realize that on MacOS double-clicking on a random gnucash data
>> >>> file
>> >>> >> > doesn't
>> >>> >> > necessarily mean that file will be opened. GnuCash will always
>> >>> reopen
>> >>> >> that
>> >>> >> > previously last opened file (which may be different from the
>> one
>> >>> you
>> >>> >> > double-
>> >>> >> > clicked on). To fix that you can:
>> >>> >> > - Start the gnucash application
>> >>> >> > - Select File->Open
>> >>> >> > - Navigate to your gnucash data file and open it this way
>> >>> >> >
>> >>> >> > Will that bring your data back ?
>> >>> >> >
>> >>> >> > Regards,
>> >>> >> >
>> >>> >> > Geert
>> >>>
>> >>> > Please remember to CC this list on all your replies.
>> >>> > You can do this by using Reply-To-List or Reply-All.
>> >>>
>> >>> -derek
>> >>>
>> >>> --
>> >>>        Derek Atkins                 617-623-3745
>> >>>        derek at ihtfp.com             www.ihtfp.com
>> >>>        Computer and Internet Security Consultant
>> >>>
>> >>>
>> >
>>
>>
>> --
>>        Derek Atkins                 617-623-3745
>>        derek at ihtfp.com             www.ihtfp.com
>>        Computer and Internet Security Consultant
>>
>>
>


-- 
       Derek Atkins                 617-623-3745
       derek at ihtfp.com             www.ihtfp.com
       Computer and Internet Security Consultant



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