[GNC] Lost all my transactions on Gnu cash
Derek Atkins
derek at ihtfp.com
Tue Jan 22 16:32:11 EST 2019
Did it say Read-Only when you when through File->Open?
When does it say it is read-only?
-derek
On Tue, January 22, 2019 4:27 pm, Georgina Hunter-Jones wrote:
> Yes, thank you, that worked in that I now have a page with headings and my
> accounts in total numbers. For example, the first one is Assets, next
> Dehumidifier, then equity, expenses etc and all except Dehumidifier have
> totals, but I still can not get into add new inputs.
>
> On Tue, Jan 22, 2019 at 9:16 PM Derek Atkins <derek at ihtfp.com> wrote:
>
>> If that's a blank page then that means you have no data open. Did you
>> try
>> using File -> New File? That might have done it.
>>
>> Let's start over -- Go to File -> Open and then get to the folder where
>> your data file is located and open it. What happens then?
>>
>> -derek
>>
>> On Tue, January 22, 2019 4:11 pm, Georgina Hunter-Jones wrote:
>> > I tried that but all i get is a blank page with headings.
>> >
>> > On Tue, 22 Jan 2019 at 21:08, Derek Atkins <derek at ihtfp.com> wrote:
>> >
>> >> Was it just one account register that was readonly?? Or was it when
>> you
>> >> opened the file?
>> >>
>> >> What do you mean by "get back to my accounts"? Are you missing the
>> >> Chart
>> >> of Accounts Page? If so, use View -> New Accounts Page
>> >>
>> >> -derek
>> >>
>> >> On Tue, January 22, 2019 4:04 pm, Georgina Hunter-Jones wrote:
>> >> > Ah, it said it was read only a page or so ago. I keep fiddling with
>> >> it,
>> >> > hoping to get back to my accounts, but I seem to be making it
>> worse.
>> >> If I
>> >> > can get the read only thing back I’ll take a screenshot. Sorry. I’m
>> >> > getting
>> >> > a bit lost here.
>> >> >
>> >> > On Tue, 22 Jan 2019 at 21:00, Derek Atkins <derek at ihtfp.com> wrote:
>> >> >
>> >> >> Hi,
>> >> >>
>> >> >> So if that didn't work -- how is it telling you that it is
>> read-only?
>> >> >> Could you supply a screen shot?
>> >> >> Maybe a step-by-step of what you do and what happens?
>> >> >>
>> >> >> I'm at a loss for what else would cause a read-only situation here
>> >> >> except,
>> >> >> perhaps, you opening a placeholder account.
>> >> >>
>> >> >> Thanks,
>> >> >>
>> >> >> -derek
>> >> >>
>> >> >> On Tue, January 22, 2019 3:55 pm, Georgina Hunter-Jones wrote:
>> >> >> > Thanks, sadly it did not work. Sorry that replies are so slow,
>> Im
>> >> not
>> >> >> > always with the old computer. Thanks
>> >> >> >
>> >> >> > On Tue, Jan 15, 2019 at 2:38 PM Georgina Hunter-Jones <
>> >> >> > helicopterlife at gmail.com> wrote:
>> >> >> >
>> >> >> >> Thanks, i’ll Try that. Georgina
>> >> >> >>
>> >> >> >> On Tue, Jan 15, 2019 at 2:00 PM Derek Atkins <derek at ihtfp.com>
>> >> wrote:
>> >> >> >>
>> >> >> >>> Dear Georgina,
>> >> >> >>>
>> >> >> >>> [snip]
>> >> >> >>> > Op dinsdag 15 januari 2019 12:52:50 CET schreef Georgina
>> >> >> >>> Hunter-Jones:
>> >> >> >>> >> Dear Geert,
>> >> >> >>> >> Thank you, that helped to a certain extent. I can now see
>> >> lines
>> >> >> of
>> >> >> >>> >> information with the account details. However, it appears
>> to
>> >> be
>> >> >> >>> 'read
>> >> >> >>> >> only'
>> >> >> >>> >> and I cannot enter any further data. I also cannot see
>> >> anything
>> >> >> more
>> >> >> >>> >> than
>> >> >> >>> >> an overall view of the account, ie no dates etc.
>> >> >> >>> >>
>> >> >> >>> >> Anything I can do to change that? Thank you very much for
>> your
>> >> >> help
>> >> >> >>> so
>> >> >> >>> >> far.
>> >> >> >>> >> Best wishes, Georgina
>> >> >> >>>
>> >> >> >>> This sounds like it could be a permissions problem, although
>> I'm
>> >> not
>> >> >> >>> familiar enough with MacOS permissions to know how best to fix
>> >> it.
>> >> >> >>> Hopefully a MacOS expert will come in. But it really sounds
>> like
>> >> >> when
>> >> >> >>> you
>> >> >> >>> copied your data file you put it into a directory that your
>> >> current
>> >> >> >>> user
>> >> >> >>> does not have access to write new files.
>> >> >> >>>
>> >> >> >>> Can you try this:
>> >> >> >>>
>> >> >> >>> Make a new folder from the Finder
>> >> >> >>> Copy your data file to the new Folder
>> >> >> >>> Open GnuCash
>> >> >> >>> File -> Open the data file from the new folder
>> >> >> >>>
>> >> >> >>> Does this help?
>> >> >> >>>
>> >> >> >>> >> On Tue, Jan 15, 2019 at 8:31 AM Geert Janssens
>> >> >> >>> >> <geert.gnucash at kobaltwit.be>
>> >> >> >>> >>
>> >> >> >>> >> wrote:
>> >> >> >>> >> > A few other suggestions:
>> >> >> >>> >> >
>> >> >> >>> >> > 1. Which files did you transfer ? While that sounds
>> obvious,
>> >> it
>> >> >> is
>> >> >> >>> not
>> >> >> >>> >> > always
>> >> >> >>> >> > so. So this question is to ensure you really did copy
>> your
>> >> >> gnucash
>> >> >> >>> >> data
>> >> >> >>> >> > file
>> >> >> >>> >> > to the older computer.
>> >> >> >>> >> >
>> >> >> >>> >> > 2. How have you tried to open your gnucash data file ?
>> It's
>> >> >> >>> important
>> >> >> >>> >> to
>> >> >> >>> >> > realize that on MacOS double-clicking on a random gnucash
>> >> data
>> >> >> >>> file
>> >> >> >>> >> > doesn't
>> >> >> >>> >> > necessarily mean that file will be opened. GnuCash will
>> >> always
>> >> >> >>> reopen
>> >> >> >>> >> that
>> >> >> >>> >> > previously last opened file (which may be different from
>> the
>> >> >> one
>> >> >> >>> you
>> >> >> >>> >> > double-
>> >> >> >>> >> > clicked on). To fix that you can:
>> >> >> >>> >> > - Start the gnucash application
>> >> >> >>> >> > - Select File->Open
>> >> >> >>> >> > - Navigate to your gnucash data file and open it this way
>> >> >> >>> >> >
>> >> >> >>> >> > Will that bring your data back ?
>> >> >> >>> >> >
>> >> >> >>> >> > Regards,
>> >> >> >>> >> >
>> >> >> >>> >> > Geert
>> >> >> >>>
>> >> >> >>> > Please remember to CC this list on all your replies.
>> >> >> >>> > You can do this by using Reply-To-List or Reply-All.
>> >> >> >>>
>> >> >> >>> -derek
>> >> >> >>>
>> >> >> >>> --
>> >> >> >>> Derek Atkins 617-623-3745
>> >> >> >>> derek at ihtfp.com www.ihtfp.com
>> >> >> >>> Computer and Internet Security Consultant
>> >> >> >>>
>> >> >> >>>
>> >> >> >
>> >> >>
>> >> >>
>> >> >> --
>> >> >> Derek Atkins 617-623-3745
>> >> >> derek at ihtfp.com www.ihtfp.com
>> >> >> Computer and Internet Security Consultant
>> >> >>
>> >> >>
>> >> >
>> >>
>> >>
>> >> --
>> >> Derek Atkins 617-623-3745
>> >> derek at ihtfp.com www.ihtfp.com
>> >> Computer and Internet Security Consultant
>> >>
>> >>
>> >
>>
>>
>> --
>> Derek Atkins 617-623-3745
>> derek at ihtfp.com www.ihtfp.com
>> Computer and Internet Security Consultant
>>
>>
>
--
Derek Atkins 617-623-3745
derek at ihtfp.com www.ihtfp.com
Computer and Internet Security Consultant
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