[GNC] 3.4 upgraded, crashes when paying invoice

John Ralls jralls at ceridwen.us
Mon Jan 28 23:51:31 EST 2019



> On Jan 28, 2019, at 10:33 AM, Rich Shepard <rshepard at appl-ecosys.com> wrote:
> 
> Environment: Slackware-14.2, Gnucash-3.4.
> 
> Upgraded over the weekend by removing -3.3, building and installing -3.4.
> The new version appeared to be working.
> 
> This morning I entered and posted a vendor invoice and tried to pay it from
> the business' checking account. After filling in the dialog box with the
> payment due date, amount, check number, and activating the print check
> checkbox, I cliked the 'Print' button. Gnucash immediately shut down.
> 
> Tried twice; same results both times.
> 
> The log file, business.gnucash.20190128100724.log (redacted) shows this:
> 
> mod     trans_guid      split_guid      time_now        date_entered    date_posted     acc_guid        acc_name        num     description     notes
>   memo    action  reconciled      amount  value   date_reconciled
> -----------------
> ===== START
> ===== END
> ===== START
> ===== END
> ===== START
> C       ce0e1808db934c5cbcbefb7eb8b5726e        5d11536bcc8e47fcbb06053cbb670d0e        2019-01-28 10:09:59 -0800       2019-01-28 10:09:59 -0800
>       2019-01-28 02:59:00 -0800       4156423033acee5d82eb51fe6343ebc2
>        Checking -- **** Bank    ****    ********
>        Payment n       -10826/100      -10826/100      1969-12-31 16:00:00 -0800
> C       ce0e1808db934c5cbcbefb7eb8b5726e        bd652f7f85a84523b2e5c6a82534840f        2019-01-28 10:09:59 -0800       2019-01-28 10:09:59 -0800
>       2019-01-28 02:59:00 -0800       c42ae1c317d86e04bb5ea7ec1f21db52
>        Accounts Payable        ****    ********
>        Payment n       10826/100       10826/100       1969-12-31 16:00:00 -0800
> ===== END
> 
> I need to have gnucash working ASAP. What other information can I provide?

Please file a bug. Transaction logs are not useful. Trace files (https//wiki.gnucash.org/wiki/Tracefile are sometimes useful and stack traces (https://wiki.gnucash.org/wiki/stack_trace are the most useful for diagnosing crashes.

If you need to get this up-and-running ASAP then reinstall gnucash-3.3.

Regards,
John Ralls



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