[GNC] macOS Mojave 10.14.3 cannot open GNUCASH

[John Ralls]

Please remember to copy the list on all replies. Reply all (the double arrow icon) works well.

A dmg is a MacOS disk image file. That's the kind of file that we use to distribute the GnuCash packages from Sourceforge and Github. After downloading  most browsers will open it on their own, but if your's doesn't you can find it in your downloads folder and double-click it. It will open as a Finder window showing a bunch of files including Gnucash.

You unmount by control-clicking with the mouse inside that Finder window and selecting "unmount Gnucash-Intel-3.4.dmg" from the resulting context menu.

Regards,
John Ralls


> On Mar 19, 2019, at 7:57 PM, suk wah Bernstein <sukwahbernstein at gmail.com> wrote:
> 
> namaskar john,
> 
> sorry i don't know what dmg is. 
> 
> wild guess. does it mean to download GnuCash 3.4 Mac OS X Intel?
> 
> thanks so much,
> love and respect
> suk wah
> 
> On Tue, Mar 19, 2019 at 7:44 PM John Ralls <jralls at ceridwen.fremont.ca.us> wrote:
> 
> 
> > On Mar 19, 2019, at 5:19 PM, suk wah Bernstein <sukwahbernstein at gmail.com> wrote:
> > 
> > MacBook Pro
> > Intel core i5
> > 
> > please instruct. thanks so much.
> 
> The process is to download the dmg, open it, and drag GnuCash somewhere; the Applications folder is popular. After the copy completes eject the dmg then double click the icon in the Applications folder. You should first get a dialog box from GateKeeper telling you that GnuCash is something that you downloaded from the internet, are you sure you want to run it? Tell that yes, then you'll get another dialog with a progress bar called something like "Verifying GnuCash". When that finishes GnuCash should start, but doesn't always. If it doesn't, double click on the icon again and it should start up.
> 
> If that's what you did and it didn't work, please detail what happened that's different.
> 
> Regards,
> John Ralls
>