[GNC] macOS Mojave 10.14.3 cannot open GNUCASH
John Ralls
jralls at ceridwen.fremont.ca.us
Fri Mar 22 14:29:56 EDT 2019
Another known and fixed Gtk bug related to changing display settings with multiple monitors. The workaround is to not mess with your monitors while GnuCash is running.
Regards,
John Ralls
> On Mar 22, 2019, at 8:08 AM, suk wah Bernstein <sukwahbernstein at gmail.com> wrote:
>
> thanks so much, david, DATE is showing in full. beautiful.
>
> that said, 3.3 quit unexpectedly. tried two times before it successfully opened. here's 1st user report from EXCEPTION to THREAD 1:
>
> Exception Type: EXC_BAD_ACCESS (SIGSEGV)
> Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000128
> Exception Note: EXC_CORPSE_NOTIFY
>
> Termination Signal: Segmentation fault: 11
> Termination Reason: Namespace SIGNAL, Code 0xb
> Terminating Process: exc handler [16035]
>
> VM Regions Near 0x128:
> -->
> __TEXT 000000010a730000-000000010a743000 [ 76K] r-x/rwx SM=COW /Applications/Gnucash.app/Contents/MacOS/Gnucash
>
> Application Specific Information:
> objc_msgSend() selector name: visibleFrame
>
>
> Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
> 0 libobjc.A.dylib 0x00007fff5e6de11d objc_msgSend_stret + 29
> 1 libgdk-3.0.dylib 0x000000010b2add02 gdk_quartz_monitor_get_workarea + 98
> 2 libgtk-3.0.dylib 0x000000010ae9544f gtk_window_guess_default_size + 79
> 3 libgtk-3.0.dylib 0x000000010ae8f16b gtk_window_compute_configure_request + 299
> 4 libgtk-3.0.dylib 0x000000010ae98921 gtk_window_realize + 641
> 5 libgobject-2.0.0.dylib 0x000000010b67ba0a _g_closure_invoke_va + 314
> 6 libgobject-2.0.0.dylib 0x000000010b693831 g_signal_emit_valist + 1521
> 7 libgobject-2.0.0.dylib 0x000000010b694216 g_signal_emit + 134
> 8 libgtk-3.0.dylib 0x000000010ae75c81 gtk_widget_realize + 257
> 9 libgtk-3.0.dylib 0x000000010ae32b54 gtk_tooltip_show_tooltip + 436
> 10 libgtk-3.0.dylib 0x000000010ae3317c tooltip_popup_timeout + 44
> 11 libgdk-3.0.dylib 0x000000010b274992 gdk_threads_dispatch + 50
> 12 libglib-2.0.0.dylib 0x000000010aa3e548 g_timeout_dispatch + 24
> 13 libglib-2.0.0.dylib 0x000000010aa41fb5 g_main_context_dispatch + 309
> 14 libglib-2.0.0.dylib 0x000000010aa422e3 g_main_context_iterate + 419
> 15 libglib-2.0.0.dylib 0x000000010aa4260f g_main_loop_run + 223
> 16 libgtk-3.0.dylib 0x000000010ad2519a gtk_main + 74
> 17 libgncmod-gnome-utils.dylib 0x000000010d8129df gnc_ui_start_event_loop + 47
> 18 org.gnucash.Gnucash 0x000000010a7401ec inner_main + 1116
> 19 libguile-2.2.1.dylib 0x000000010a897632 invoke_main_func + 34
> 20 libguile-2.2.1.dylib 0x000000010a877eef c_body + 15
> 21 libguile-2.2.1.dylib 0x000000010a8ffc5a vm_regular_engine + 1290
> 22 libguile-2.2.1.dylib 0x000000010a8febff scm_call_n + 495
> 23 libguile-2.2.1.dylib 0x000000010a8fb8aa catch + 506
> 24 libguile-2.2.1.dylib 0x000000010a877ebc scm_c_with_continuation_barrier + 140
> 25 libguile-2.2.1.dylib 0x000000010a8fb4b1 with_guile + 65
> 26 libgc.1.dylib 0x000000010a9b97fb GC_call_with_stack_base + 27
> 27 libguile-2.2.1.dylib 0x000000010a8f935b scm_with_guile + 43
> 28 libguile-2.2.1.dylib 0x000000010a8975f5 scm_boot_guile + 69
> 29 org.gnucash.Gnucash 0x000000010a73fbc3 main + 3363
> 30 libdyld.dylib 0x00007fff5f7baed9 start + 1
>
> Thread 1:
> 0 libsystem_kernel.dylib 0x00007fff5f8f77de __psynch_cvwait + 10
> 1 libsystem_pthread.dylib 0x00007fff5f9b1593 _pthread_cond_wait + 724
> 2 libgc.1.dylib 0x000000010a9c00a7 GC_wait_marker + 23
> 3 libgc.1.dylib 0x000000010a9b60d5 GC_help_marker + 69
> 4 libgc.1.dylib 0x000000010a9be641 GC_mark_thread + 177
> 5 libsystem_pthread.dylib 0x00007fff5f9ae305 _pthread_body + 126
> 6 libsystem_pthread.dylib 0x00007fff5f9b126f _pthread_start + 70
> 7 libsystem_pthread.dylib
>
> here's 2nd user report from EXCEPTION to THREAD 1:
>
> Exception Type: EXC_BAD_ACCESS (SIGSEGV)
> Exception Codes: KERN_INVALID_ADDRESS at 0x000060030385ac40
> Exception Note: EXC_CORPSE_NOTIFY
>
> Termination Signal: Segmentation fault: 11
> Termination Reason: Namespace SIGNAL, Code 0xb
> Terminating Process: exc handler [17660]
>
> VM Regions Near 0x60030385ac40:
> MALLOC_NANO (reserved) 0000600008000000-0000600020000000 [384.0M] rw-/rwx SM=NUL reserved VM address space (unallocated)
> -->
> STACK GUARD 000070000634b000-000070000634c000 [ 4K] ---/rwx SM=NUL stack guard for thread 7
>
> Application Specific Information:
> objc_msgSend() selector name: visibleFrame
>
>
> Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
> 0 libobjc.A.dylib 0x00007fff5e6de129 objc_msgSend_stret + 41
> 1 libgdk-3.0.dylib 0x000000010fa96d02 gdk_quartz_monitor_get_workarea + 98
> 2 libgtk-3.0.dylib 0x000000010f67944f gtk_window_guess_default_size + 79
> 3 libgtk-3.0.dylib 0x000000010f67316b gtk_window_compute_configure_request + 299
> 4 libgtk-3.0.dylib 0x000000010f67c921 gtk_window_realize + 641
> 5 libgobject-2.0.0.dylib 0x000000010fe5da0a _g_closure_invoke_va + 314
> 6 libgobject-2.0.0.dylib 0x000000010fe75831 g_signal_emit_valist + 1521
> 7 libgobject-2.0.0.dylib 0x000000010fe76216 g_signal_emit + 134
> 8 libgtk-3.0.dylib 0x000000010f659c81 gtk_widget_realize + 257
> 9 libgtk-3.0.dylib 0x000000010f67c141 gtk_window_show + 65
> 10 libgobject-2.0.0.dylib 0x000000010fe5d7a2 g_closure_invoke + 306
> 11 libgobject-2.0.0.dylib 0x000000010fe74a7d signal_emit_unlocked_R + 1277
> 12 libgobject-2.0.0.dylib 0x000000010fe75b30 g_signal_emit_valist + 2288
> 13 libgobject-2.0.0.dylib 0x000000010fe76216 g_signal_emit + 134
> 14 libgtk-3.0.dylib 0x000000010f6594c7 gtk_widget_show + 263
> 15 libgtk-3.0.dylib 0x000000010f464d27 gtk_dialog_run + 215
> 16 libgncmod-gnome-utils.dylib 0x0000000111ff550d gnc_post_file_open + 1085
> 17 org.gnucash.Gnucash 0x000000010ef27131 inner_main + 929
> 18 libguile-2.2.1.dylib 0x000000010f076632 invoke_main_func + 34
> 19 libguile-2.2.1.dylib 0x000000010f056eef c_body + 15
> 20 libguile-2.2.1.dylib 0x000000010f0dec5a vm_regular_engine + 1290
> 21 libguile-2.2.1.dylib 0x000000010f0ddbff scm_call_n + 495
> 22 libguile-2.2.1.dylib 0x000000010f0da8aa catch + 506
> 23 libguile-2.2.1.dylib 0x000000010f056ebc scm_c_with_continuation_barrier + 140
> 24 libguile-2.2.1.dylib 0x000000010f0da4b1 with_guile + 65
> 25 libgc.1.dylib 0x000000010f1977fb GC_call_with_stack_base + 27
> 26 libguile-2.2.1.dylib 0x000000010f0d835b scm_with_guile + 43
> 27 libguile-2.2.1.dylib 0x000000010f0765f5 scm_boot_guile + 69
> 28 org.gnucash.Gnucash 0x000000010ef26bc3 main + 3363
> 29 libdyld.dylib 0x00007fff5f7baed9 start + 1
>
> Thread 1:
> 0 libsystem_pthread.dylib 0x00007fff5f9ad3f8 start_wqthread + 0
> 1 ??? 0x0000000054485244 0 + 1414025796
>
>
> On Thu, Mar 21, 2019 at 9:35 PM David Carlson <david.carlson.417 at gmail.com> wrote:
> You could also double click inside the date title box.
>
>
>
> On Thu, Mar 21, 2019, 11:31 PM David Carlson <david.carlson.417 at gmail.com> wrote:
> I meant right edge of the date title box, not it the entire window.
>
> On Thu, Mar 21, 2019, 9:42 PM suk wah Bernstein <sukwahbernstein at gmail.com> wrote:
> tried adjusting from the right edge. DESCRIPTION is affected, DATE unaffected.
>
> On Thu, Mar 21, 2019 at 7:36 PM David Carlson <david.carlson.417 at gmail.com> wrote:
> I think the date field width can only be adjusted from the right edge. At least that is how it works in older versions.
>
> David Carlson
>
> On Thu, Mar 21, 2019, 9:08 PM suk wah Bernstein <sukwahbernstein at gmail.com> wrote:
> great. thank you. 3.3 so far so good. personally i like the look of 3.3
> more, numerals are larger
>
> 2 small issues, both regarding DATE column.
> - the first digit is only partially visible, e.g. 2/3/2018, the front half
> of '2' is cut off.
> - the first and half of second digits in NEW ENTRY are cut off
>
> i tried enlarging the left side of window but no effect.
>
> thanks
>
>
>
> On Thu, Mar 21, 2019 at 1:34 PM John Ralls <jralls at ceridwen.fremont.ca.us>
> wrote:
>
> > You don't have to, you can have as many different GnuCash versions
> > installed on a Mac as you like, you just need to either rename them or keep
> > them in different directories because they normally all have the same
> > filename. But since you're not going to use GnuCash 3.4 any more you might
> > as well trash it.
> >
> > You should certainly quit GnuCash before starting a different version on
> > the same file.
> >
> > Regards,
> > John Ralls
> >
> >
> > > On Mar 21, 2019, at 1:26 PM, suk wah Bernstein <
> > sukwahbernstein at gmail.com> wrote:
> > >
> > > Thank you.
> > >
> > > do i quit 3.4, trash 3.4 before downloading 3.3?
> > >
> > > On Thu, Mar 21, 2019 at 1:14 PM John Ralls <
> > jralls at ceridwen.fremont.ca.us> wrote:
> > > This is https://bugs.gnucash.org/show_bug.cgi?id=797140. It will be
> > fixed in the upcoming release of GnuCash 3.5; in the meantime you can avoid
> > it by using GnuCash 3.3 instead of 3.4. You can download 3.3 at
> > https://github.com/Gnucash/gnucash/releases/tag/3.3
> > >
> > > Regards,
> > > John Ralls
> > >
> > > > On Mar 21, 2019, at 1:00 PM, suk wah Bernstein <
> > sukwahbernstein at gmail.com> wrote:
> > > >
> > > > Exception Type: EXC_ARITHMETIC (SIGFPE)
> > > > Exception Codes: EXC_I386_DIV (divide by zero)
> > > > Exception Note: EXC_CORPSE_NOTIFY
> > > >
> > > > Termination Signal: Floating point exception: 8
> > > > Termination Reason: Namespace SIGNAL, Code 0x8
> > > > Terminating Process: exc handler [13974]
> > > >
> > > > Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
> > > > 0 libgdk-3.0.dylib 0x0000000102b6e3d4
> > configure_monitor + 276
> > > > 1 libgdk-3.0.dylib 0x0000000102b6e49b
> > display_reconfiguration_callback + 139
> > > > 2 com.apple.SkyLight 0x00007fff58683c72
> > displayConfigFinalizedProc + 240
> > > > 3 com.apple.SkyLight 0x00007fff586797f2
> > CGSPostLocalNotification + 420
> > > > 4 com.apple.SkyLight 0x00007fff586793e4 (anonymous
> > namespace)::notify_datagram_handler(unsigned int, CGSDatagramType, void*,
> > unsigned long, void*) + 94
> > > > 5 com.apple.SkyLight 0x00007fff5867d0dc
> > CGSDatagramReadStream::dispatch_next_main_queue_datagram() + 270
> > > > 6 com.apple.SkyLight 0x00007fff588d219e invocation
> > function for block in
> > CGSDatagramReadStream::dispatch_main_queue_datagrams_async(dispatch_queue_s*,
> > CGSDatagramReadStream*) + 59
> > > > 7 libdispatch.dylib 0x00007fff5f76bd53
> > _dispatch_call_block_and_release + 12
> > > > 8 libdispatch.dylib 0x00007fff5f76cdcf
> > _dispatch_client_callout + 8
> > > > 9 libdispatch.dylib 0x00007fff5f777f63
> > _dispatch_main_queue_callback_4CF + 1125
> > > > 10 com.apple.CoreFoundation 0x00007fff3256e0c7
> > __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
> > > > 11 com.apple.CoreFoundation 0x00007fff3256d7d6
> > __CFRunLoopRun + 2335
> > > > 12 com.apple.CoreFoundation 0x00007fff3256cc64
> > CFRunLoopRunSpecific + 463
> > > > 13 com.apple.HIToolbox 0x00007fff31803ab5
> > RunCurrentEventLoopInMode + 293
> > > > 14 com.apple.HIToolbox 0x00007fff318037eb
> > ReceiveNextEventCommon + 618
> > > > 15 com.apple.HIToolbox 0x00007fff31803568
> > _BlockUntilNextEventMatchingListInModeWithFilter + 64
> > > > 16 com.apple.AppKit 0x00007fff2fabe363 _DPSNextEvent
> > + 997
> > > > 17 com.apple.AppKit 0x00007fff2fabd102
> > -[NSApplication(NSEvent)
> > _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1362
> > > > 18 libgdk-3.0.dylib 0x0000000102b71ed2 poll_func +
> > 178
> > > > 19 libglib-2.0.0.dylib 0x000000010230428d
> > g_main_context_iterate + 333
> > > > 20 libglib-2.0.0.dylib 0x000000010230460f
> > g_main_loop_run + 223
> > > > 21 libgtk-3.0.dylib 0x00000001025eb46a gtk_main + 74
> > > > 22 libgncmod-gnome-utils.dylib 0x00000001050e293f
> > gnc_ui_start_event_loop + 47
> > > > 23 org.gnucash.Gnucash 0x00000001020031ec inner_main +
> > 1116
> > > > 24 libguile-2.2.1.dylib 0x0000000102152632
> > invoke_main_func + 34
> > > > 25 libguile-2.2.1.dylib 0x0000000102132eef c_body + 15
> > > > 26 libguile-2.2.1.dylib 0x00000001021bac5a
> > vm_regular_engine + 1290
> > > > 27 libguile-2.2.1.dylib 0x00000001021b9bff scm_call_n +
> > 495
> > > > 28 libguile-2.2.1.dylib 0x00000001021b68aa catch + 506
> > > > 29 libguile-2.2.1.dylib 0x0000000102132ebc
> > scm_c_with_continuation_barrier + 140
> > > > 30 libguile-2.2.1.dylib 0x00000001021b64b1 with_guile +
> > 65
> > > > 31 libgc.1.dylib 0x00000001022787fb
> > GC_call_with_stack_base + 27
> > > > 32 libguile-2.2.1.dylib 0x00000001021b435b
> > scm_with_guile + 43
> > > > 33 libguile-2.2.1.dylib 0x00000001021525f5
> > scm_boot_guile + 69
> > > > 34 org.gnucash.Gnucash 0x0000000102002bc1 main + 3425
> > > > 35 libdyld.dylib 0x00007fff5f7baed9 start + 1
> > > >
> > > > Thread 1:
> > > > 0 libsystem_kernel.dylib 0x00007fff5f8f77de
> > __psynch_cvwait + 10
> > > > 1 libsystem_pthread.dylib 0x00007fff5f9b1593
> > _pthread_cond_wait + 724
> > > > 2 libgc.1.dylib 0x000000010227f0a7
> > GC_wait_marker + 23
> > > > 3 libgc.1.dylib 0x00000001022750d5
> > GC_help_marker + 69
> > > > 4 libgc.1.dylib 0x000000010227d641
> > GC_mark_thread + 177
> > > > 5 libsystem_pthread.dylib 0x00007fff5f9ae305 _pthread_body
> > + 126
> > > > 6 libsystem_pthread.dylib 0x00007fff5f9b126f
> > _pthread_start + 70
> > > > 7 libsystem_pthread.dylib 0x00007fff5f9ad415 thread_start
> > + 13
> > > >
> > > >
> > > > On Thu, Mar 21, 2019 at 12:51 PM John Ralls <
> > jralls at ceridwen.fremont.ca.us> wrote:
> > > > Good. Open it and find lines starting with Exception Type and Thread
> > 1. Drag your mouse over all of the lines between those two so that they're
> > highlighted. Press Command-C on the keyboard to copy them.
> > > >
> > > > Open a reply to this email and click in the body, then press Command-V
> > to paste the lines into the email. Send it.
> > > >
> > > > Regards,
> > > > John Ralls
> > > >
> > > >
> > > > > On Mar 21, 2019, at 12:46 PM, suk wah Bernstein <
> > sukwahbernstein at gmail.com> wrote:
> > > > >
> > > > > the last one is from last evening after successfully reconciled one
> > statement.
> > > > >
> > > > > On Thu, Mar 21, 2019 at 12:43 PM suk wah Bernstein <
> > sukwahbernstein at gmail.com> wrote:
> > > > > yes, 9.
> > > > >
> > > > > On Thu, Mar 21, 2019 at 12:09 PM John Ralls <
> > jralls at ceridwen.fremont.ca.us> wrote:
> > > > > First let's see if we can figure out why it's quitting. Open
> > /Applications/Utilities/Console and select User Reports from the sidebar.
> > Are there any whose names start with Gnucash?
> > > > >
> > > > > Regards,
> > > > > John Ralls
> > > > >
> > > > >
> > > > > > On Mar 21, 2019, at 8:11 AM, suk wah Bernstein <
> > sukwahbernstein at gmail.com> wrote:
> > > > > >
> > > > > > good news is it is working so long as it stays open.
> > > > > > not so good news is it intermittently quits unexpectedly.
> > > > > >
> > > > > > is there a way to stabilize? thanks so much for everything.
> > > > > >
> > > > > > On Wed, Mar 20, 2019 at 6:49 PM suk wah Bernstein <
> > sukwahbernstein at gmail.com> wrote:
> > > > > > yay! it opened, quit suddenly, reopened...
> > > > > >
> > > > > > what great support! such amazing community! so much connection,
> > such love💞😘👏👍🌹
> > > > > >
> > > > > > blessings
> > > > > > suk wah
> > > > > >
> > > > > > On Wed, Mar 20, 2019 at 5:19 PM John Ralls <
> > jralls at ceridwen.fremont.ca.us> wrote:
> > > > > > Maf's right, 2.4.7 is very old and is indeed too old to run on
> > Mojave. The _inflate_validate error message is consistent with trying to
> > run too old a version of GnuCash. If it's still spinning the beachball then
> > by all means force-quit. Then drag Gnucash to the trash and empty the trash.
> > > > > >
> > > > > > You can download the latest release of GnuCash from
> > https://www.gnucash.org.
> > > > > >
> > > > > > Regards,
> > > > > > John Ralls
> > > > > >
> > > > > > > On Mar 20, 2019, at 2:07 PM, suk wah Bernstein <
> > sukwahbernstein at gmail.com> wrote:
> > > > > > >
> > > > > > > I am trying to download Gnucash 3.4, still failing at opening it.
> > > > > > >
> > > > > > > Meanwhile, in Applications Folder, there is a hardrive icon,
> > under the old Gnucash icon, titled Gnucash-Intel-2.4.7
> > > > > > > Wild guess, it may be to do with the Gnucash version that I have
> > been using and working well before upgrading to Mojave. don't know for sure.
> > > > > > >
> > > > > > > On Wed, Mar 20, 2019 at 1:58 PM Maf. King <maf at chilwell.net>
> > wrote:
> > > > > > > On Wednesday, 20 March 2019 19:52:28 GMT suk wah Bernstein wrote:
> > > > > > > > fyi FINDER not responding. force quit?
> > > > > > > >
> > > > > > > > On Wed, Mar 20, 2019 at 11:34 AM suk wah Bernstein <
> > > > > > > >
> > > > > > > > sukwahbernstein at gmail.com> wrote:
> > > > > > > > > fyi color wheels still spinning in desktop where icon is and
> > Applications
> > > > > > > > > after several hours. email working.
> > > > > > > > >
> > > > > > >
> > > > > > >
> > > > > > > Hi,
> > > > > > >
> > > > > > > I don't know Macs, but it sounds like a reboot might be a good
> > idea.
> > > > > > >
> > > > > > > I am a bit confused, though. You said you had downloaded
> > Gnucash 3.4, but
> > > > > > > then you mention GC 2.4.7 - which is *very* old. have you got
> > some old
> > > > > > > partial installation of an old GC lying around?
> > > > > > >
> > > > > > > Maf.
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > >
> > > > >
> > > >
> > >
> >
> >
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