[GNC] macOS Mojave 10.14.3 cannot open GNUCASH
suk wah Bernstein
sukwahbernstein at gmail.com
Fri Mar 22 20:25:32 EDT 2019
here's another issue. for one statement, during RECONCILE, opening balance
should be $5172.79, but it comes up in dialog box as $5333.68. i just put
in IMBALANCE. it's fine for statements before and after.
On Fri, Mar 22, 2019 at 11:55 AM suk wah Bernstein <
sukwahbernstein at gmail.com> wrote:
> when i move gnucash window between macbook pro and 27" monitor does this
> constitute "messing with monitors"?
>
> On Fri, Mar 22, 2019 at 11:33 AM suk wah Bernstein <
> sukwahbernstein at gmail.com> wrote:
>
>> i use macbook pro which is attached to 27" monitor. i don't recall
>> changing anything like "display settings". but, out of abundance of
>> caution, please kindly explain further regarding "messing with monitors",
>> e.g. what not to do.
>>
>> On Fri, Mar 22, 2019 at 11:30 AM John Ralls <
>> jralls at ceridwen.fremont.ca.us> wrote:
>>
>>> Another known and fixed Gtk bug related to changing display settings
>>> with multiple monitors. The workaround is to not mess with your monitors
>>> while GnuCash is running.
>>>
>>> Regards,
>>> John Ralls
>>>
>>>
>>> > On Mar 22, 2019, at 8:08 AM, suk wah Bernstein <
>>> sukwahbernstein at gmail.com> wrote:
>>> >
>>> > thanks so much, david, DATE is showing in full. beautiful.
>>> >
>>> > that said, 3.3 quit unexpectedly. tried two times before it
>>> successfully opened. here's 1st user report from EXCEPTION to THREAD 1:
>>> >
>>> > Exception Type: EXC_BAD_ACCESS (SIGSEGV)
>>> > Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000128
>>> > Exception Note: EXC_CORPSE_NOTIFY
>>> >
>>> > Termination Signal: Segmentation fault: 11
>>> > Termination Reason: Namespace SIGNAL, Code 0xb
>>> > Terminating Process: exc handler [16035]
>>> >
>>> > VM Regions Near 0x128:
>>> > -->
>>> > __TEXT 000000010a730000-000000010a743000 [ 76K]
>>> r-x/rwx SM=COW /Applications/Gnucash.app/Contents/MacOS/Gnucash
>>> >
>>> > Application Specific Information:
>>> > objc_msgSend() selector name: visibleFrame
>>> >
>>> >
>>> > Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
>>> > 0 libobjc.A.dylib 0x00007fff5e6de11d
>>> objc_msgSend_stret + 29
>>> > 1 libgdk-3.0.dylib 0x000000010b2add02
>>> gdk_quartz_monitor_get_workarea + 98
>>> > 2 libgtk-3.0.dylib 0x000000010ae9544f
>>> gtk_window_guess_default_size + 79
>>> > 3 libgtk-3.0.dylib 0x000000010ae8f16b
>>> gtk_window_compute_configure_request + 299
>>> > 4 libgtk-3.0.dylib 0x000000010ae98921
>>> gtk_window_realize + 641
>>> > 5 libgobject-2.0.0.dylib 0x000000010b67ba0a
>>> _g_closure_invoke_va + 314
>>> > 6 libgobject-2.0.0.dylib 0x000000010b693831
>>> g_signal_emit_valist + 1521
>>> > 7 libgobject-2.0.0.dylib 0x000000010b694216 g_signal_emit
>>> + 134
>>> > 8 libgtk-3.0.dylib 0x000000010ae75c81
>>> gtk_widget_realize + 257
>>> > 9 libgtk-3.0.dylib 0x000000010ae32b54
>>> gtk_tooltip_show_tooltip + 436
>>> > 10 libgtk-3.0.dylib 0x000000010ae3317c
>>> tooltip_popup_timeout + 44
>>> > 11 libgdk-3.0.dylib 0x000000010b274992
>>> gdk_threads_dispatch + 50
>>> > 12 libglib-2.0.0.dylib 0x000000010aa3e548
>>> g_timeout_dispatch + 24
>>> > 13 libglib-2.0.0.dylib 0x000000010aa41fb5
>>> g_main_context_dispatch + 309
>>> > 14 libglib-2.0.0.dylib 0x000000010aa422e3
>>> g_main_context_iterate + 419
>>> > 15 libglib-2.0.0.dylib 0x000000010aa4260f
>>> g_main_loop_run + 223
>>> > 16 libgtk-3.0.dylib 0x000000010ad2519a gtk_main + 74
>>> > 17 libgncmod-gnome-utils.dylib 0x000000010d8129df
>>> gnc_ui_start_event_loop + 47
>>> > 18 org.gnucash.Gnucash 0x000000010a7401ec inner_main +
>>> 1116
>>> > 19 libguile-2.2.1.dylib 0x000000010a897632
>>> invoke_main_func + 34
>>> > 20 libguile-2.2.1.dylib 0x000000010a877eef c_body + 15
>>> > 21 libguile-2.2.1.dylib 0x000000010a8ffc5a
>>> vm_regular_engine + 1290
>>> > 22 libguile-2.2.1.dylib 0x000000010a8febff scm_call_n +
>>> 495
>>> > 23 libguile-2.2.1.dylib 0x000000010a8fb8aa catch + 506
>>> > 24 libguile-2.2.1.dylib 0x000000010a877ebc
>>> scm_c_with_continuation_barrier + 140
>>> > 25 libguile-2.2.1.dylib 0x000000010a8fb4b1 with_guile +
>>> 65
>>> > 26 libgc.1.dylib 0x000000010a9b97fb
>>> GC_call_with_stack_base + 27
>>> > 27 libguile-2.2.1.dylib 0x000000010a8f935b
>>> scm_with_guile + 43
>>> > 28 libguile-2.2.1.dylib 0x000000010a8975f5
>>> scm_boot_guile + 69
>>> > 29 org.gnucash.Gnucash 0x000000010a73fbc3 main + 3363
>>> > 30 libdyld.dylib 0x00007fff5f7baed9 start + 1
>>> >
>>> > Thread 1:
>>> > 0 libsystem_kernel.dylib 0x00007fff5f8f77de
>>> __psynch_cvwait + 10
>>> > 1 libsystem_pthread.dylib 0x00007fff5f9b1593
>>> _pthread_cond_wait + 724
>>> > 2 libgc.1.dylib 0x000000010a9c00a7
>>> GC_wait_marker + 23
>>> > 3 libgc.1.dylib 0x000000010a9b60d5
>>> GC_help_marker + 69
>>> > 4 libgc.1.dylib 0x000000010a9be641
>>> GC_mark_thread + 177
>>> > 5 libsystem_pthread.dylib 0x00007fff5f9ae305 _pthread_body
>>> + 126
>>> > 6 libsystem_pthread.dylib 0x00007fff5f9b126f
>>> _pthread_start + 70
>>> > 7 libsystem_pthread.dylib
>>> >
>>> > here's 2nd user report from EXCEPTION to THREAD 1:
>>> >
>>> > Exception Type: EXC_BAD_ACCESS (SIGSEGV)
>>> > Exception Codes: KERN_INVALID_ADDRESS at 0x000060030385ac40
>>> > Exception Note: EXC_CORPSE_NOTIFY
>>> >
>>> > Termination Signal: Segmentation fault: 11
>>> > Termination Reason: Namespace SIGNAL, Code 0xb
>>> > Terminating Process: exc handler [17660]
>>> >
>>> > VM Regions Near 0x60030385ac40:
>>> > MALLOC_NANO (reserved) 0000600008000000-0000600020000000 [384.0M]
>>> rw-/rwx SM=NUL reserved VM address space (unallocated)
>>> > -->
>>> > STACK GUARD 000070000634b000-000070000634c000 [ 4K]
>>> ---/rwx SM=NUL stack guard for thread 7
>>> >
>>> > Application Specific Information:
>>> > objc_msgSend() selector name: visibleFrame
>>> >
>>> >
>>> > Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
>>> > 0 libobjc.A.dylib 0x00007fff5e6de129
>>> objc_msgSend_stret + 41
>>> > 1 libgdk-3.0.dylib 0x000000010fa96d02
>>> gdk_quartz_monitor_get_workarea + 98
>>> > 2 libgtk-3.0.dylib 0x000000010f67944f
>>> gtk_window_guess_default_size + 79
>>> > 3 libgtk-3.0.dylib 0x000000010f67316b
>>> gtk_window_compute_configure_request + 299
>>> > 4 libgtk-3.0.dylib 0x000000010f67c921
>>> gtk_window_realize + 641
>>> > 5 libgobject-2.0.0.dylib 0x000000010fe5da0a
>>> _g_closure_invoke_va + 314
>>> > 6 libgobject-2.0.0.dylib 0x000000010fe75831
>>> g_signal_emit_valist + 1521
>>> > 7 libgobject-2.0.0.dylib 0x000000010fe76216 g_signal_emit
>>> + 134
>>> > 8 libgtk-3.0.dylib 0x000000010f659c81
>>> gtk_widget_realize + 257
>>> > 9 libgtk-3.0.dylib 0x000000010f67c141
>>> gtk_window_show + 65
>>> > 10 libgobject-2.0.0.dylib 0x000000010fe5d7a2
>>> g_closure_invoke + 306
>>> > 11 libgobject-2.0.0.dylib 0x000000010fe74a7d
>>> signal_emit_unlocked_R + 1277
>>> > 12 libgobject-2.0.0.dylib 0x000000010fe75b30
>>> g_signal_emit_valist + 2288
>>> > 13 libgobject-2.0.0.dylib 0x000000010fe76216 g_signal_emit
>>> + 134
>>> > 14 libgtk-3.0.dylib 0x000000010f6594c7
>>> gtk_widget_show + 263
>>> > 15 libgtk-3.0.dylib 0x000000010f464d27
>>> gtk_dialog_run + 215
>>> > 16 libgncmod-gnome-utils.dylib 0x0000000111ff550d
>>> gnc_post_file_open + 1085
>>> > 17 org.gnucash.Gnucash 0x000000010ef27131 inner_main +
>>> 929
>>> > 18 libguile-2.2.1.dylib 0x000000010f076632
>>> invoke_main_func + 34
>>> > 19 libguile-2.2.1.dylib 0x000000010f056eef c_body + 15
>>> > 20 libguile-2.2.1.dylib 0x000000010f0dec5a
>>> vm_regular_engine + 1290
>>> > 21 libguile-2.2.1.dylib 0x000000010f0ddbff scm_call_n +
>>> 495
>>> > 22 libguile-2.2.1.dylib 0x000000010f0da8aa catch + 506
>>> > 23 libguile-2.2.1.dylib 0x000000010f056ebc
>>> scm_c_with_continuation_barrier + 140
>>> > 24 libguile-2.2.1.dylib 0x000000010f0da4b1 with_guile +
>>> 65
>>> > 25 libgc.1.dylib 0x000000010f1977fb
>>> GC_call_with_stack_base + 27
>>> > 26 libguile-2.2.1.dylib 0x000000010f0d835b
>>> scm_with_guile + 43
>>> > 27 libguile-2.2.1.dylib 0x000000010f0765f5
>>> scm_boot_guile + 69
>>> > 28 org.gnucash.Gnucash 0x000000010ef26bc3 main + 3363
>>> > 29 libdyld.dylib 0x00007fff5f7baed9 start + 1
>>> >
>>> > Thread 1:
>>> > 0 libsystem_pthread.dylib 0x00007fff5f9ad3f8
>>> start_wqthread + 0
>>> > 1 ??? 0x0000000054485244 0 + 1414025796
>>> >
>>> >
>>> > On Thu, Mar 21, 2019 at 9:35 PM David Carlson <
>>> david.carlson.417 at gmail.com> wrote:
>>> > You could also double click inside the date title box.
>>> >
>>> >
>>> >
>>> > On Thu, Mar 21, 2019, 11:31 PM David Carlson <
>>> david.carlson.417 at gmail.com> wrote:
>>> > I meant right edge of the date title box, not it the entire window.
>>> >
>>> > On Thu, Mar 21, 2019, 9:42 PM suk wah Bernstein <
>>> sukwahbernstein at gmail.com> wrote:
>>> > tried adjusting from the right edge. DESCRIPTION is affected, DATE
>>> unaffected.
>>> >
>>> > On Thu, Mar 21, 2019 at 7:36 PM David Carlson <
>>> david.carlson.417 at gmail.com> wrote:
>>> > I think the date field width can only be adjusted from the right
>>> edge. At least that is how it works in older versions.
>>> >
>>> > David Carlson
>>> >
>>> > On Thu, Mar 21, 2019, 9:08 PM suk wah Bernstein <
>>> sukwahbernstein at gmail.com> wrote:
>>> > great. thank you. 3.3 so far so good. personally i like the look of 3.3
>>> > more, numerals are larger
>>> >
>>> > 2 small issues, both regarding DATE column.
>>> > - the first digit is only partially visible, e.g. 2/3/2018, the front
>>> half
>>> > of '2' is cut off.
>>> > - the first and half of second digits in NEW ENTRY are cut off
>>> >
>>> > i tried enlarging the left side of window but no effect.
>>> >
>>> > thanks
>>> >
>>> >
>>> >
>>> > On Thu, Mar 21, 2019 at 1:34 PM John Ralls <
>>> jralls at ceridwen.fremont.ca.us>
>>> > wrote:
>>> >
>>> > > You don't have to, you can have as many different GnuCash versions
>>> > > installed on a Mac as you like, you just need to either rename them
>>> or keep
>>> > > them in different directories because they normally all have the same
>>> > > filename. But since you're not going to use GnuCash 3.4 any more you
>>> might
>>> > > as well trash it.
>>> > >
>>> > > You should certainly quit GnuCash before starting a different
>>> version on
>>> > > the same file.
>>> > >
>>> > > Regards,
>>> > > John Ralls
>>> > >
>>> > >
>>> > > > On Mar 21, 2019, at 1:26 PM, suk wah Bernstein <
>>> > > sukwahbernstein at gmail.com> wrote:
>>> > > >
>>> > > > Thank you.
>>> > > >
>>> > > > do i quit 3.4, trash 3.4 before downloading 3.3?
>>> > > >
>>> > > > On Thu, Mar 21, 2019 at 1:14 PM John Ralls <
>>> > > jralls at ceridwen.fremont.ca.us> wrote:
>>> > > > This is https://bugs.gnucash.org/show_bug.cgi?id=797140. It will
>>> be
>>> > > fixed in the upcoming release of GnuCash 3.5; in the meantime you
>>> can avoid
>>> > > it by using GnuCash 3.3 instead of 3.4. You can download 3.3 at
>>> > > https://github.com/Gnucash/gnucash/releases/tag/3.3
>>> > > >
>>> > > > Regards,
>>> > > > John Ralls
>>> > > >
>>> > > > > On Mar 21, 2019, at 1:00 PM, suk wah Bernstein <
>>> > > sukwahbernstein at gmail.com> wrote:
>>> > > > >
>>> > > > > Exception Type: EXC_ARITHMETIC (SIGFPE)
>>> > > > > Exception Codes: EXC_I386_DIV (divide by zero)
>>> > > > > Exception Note: EXC_CORPSE_NOTIFY
>>> > > > >
>>> > > > > Termination Signal: Floating point exception: 8
>>> > > > > Termination Reason: Namespace SIGNAL, Code 0x8
>>> > > > > Terminating Process: exc handler [13974]
>>> > > > >
>>> > > > > Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
>>> > > > > 0 libgdk-3.0.dylib 0x0000000102b6e3d4
>>> > > configure_monitor + 276
>>> > > > > 1 libgdk-3.0.dylib 0x0000000102b6e49b
>>> > > display_reconfiguration_callback + 139
>>> > > > > 2 com.apple.SkyLight 0x00007fff58683c72
>>> > > displayConfigFinalizedProc + 240
>>> > > > > 3 com.apple.SkyLight 0x00007fff586797f2
>>> > > CGSPostLocalNotification + 420
>>> > > > > 4 com.apple.SkyLight 0x00007fff586793e4
>>> (anonymous
>>> > > namespace)::notify_datagram_handler(unsigned int, CGSDatagramType,
>>> void*,
>>> > > unsigned long, void*) + 94
>>> > > > > 5 com.apple.SkyLight 0x00007fff5867d0dc
>>> > > CGSDatagramReadStream::dispatch_next_main_queue_datagram() + 270
>>> > > > > 6 com.apple.SkyLight 0x00007fff588d219e
>>> invocation
>>> > > function for block in
>>> > >
>>> CGSDatagramReadStream::dispatch_main_queue_datagrams_async(dispatch_queue_s*,
>>> > > CGSDatagramReadStream*) + 59
>>> > > > > 7 libdispatch.dylib 0x00007fff5f76bd53
>>> > > _dispatch_call_block_and_release + 12
>>> > > > > 8 libdispatch.dylib 0x00007fff5f76cdcf
>>> > > _dispatch_client_callout + 8
>>> > > > > 9 libdispatch.dylib 0x00007fff5f777f63
>>> > > _dispatch_main_queue_callback_4CF + 1125
>>> > > > > 10 com.apple.CoreFoundation 0x00007fff3256e0c7
>>> > > __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
>>> > > > > 11 com.apple.CoreFoundation 0x00007fff3256d7d6
>>> > > __CFRunLoopRun + 2335
>>> > > > > 12 com.apple.CoreFoundation 0x00007fff3256cc64
>>> > > CFRunLoopRunSpecific + 463
>>> > > > > 13 com.apple.HIToolbox 0x00007fff31803ab5
>>> > > RunCurrentEventLoopInMode + 293
>>> > > > > 14 com.apple.HIToolbox 0x00007fff318037eb
>>> > > ReceiveNextEventCommon + 618
>>> > > > > 15 com.apple.HIToolbox 0x00007fff31803568
>>> > > _BlockUntilNextEventMatchingListInModeWithFilter + 64
>>> > > > > 16 com.apple.AppKit 0x00007fff2fabe363
>>> _DPSNextEvent
>>> > > + 997
>>> > > > > 17 com.apple.AppKit 0x00007fff2fabd102
>>> > > -[NSApplication(NSEvent)
>>> > > _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1362
>>> > > > > 18 libgdk-3.0.dylib 0x0000000102b71ed2
>>> poll_func +
>>> > > 178
>>> > > > > 19 libglib-2.0.0.dylib 0x000000010230428d
>>> > > g_main_context_iterate + 333
>>> > > > > 20 libglib-2.0.0.dylib 0x000000010230460f
>>> > > g_main_loop_run + 223
>>> > > > > 21 libgtk-3.0.dylib 0x00000001025eb46a
>>> gtk_main + 74
>>> > > > > 22 libgncmod-gnome-utils.dylib 0x00000001050e293f
>>> > > gnc_ui_start_event_loop + 47
>>> > > > > 23 org.gnucash.Gnucash 0x00000001020031ec
>>> inner_main +
>>> > > 1116
>>> > > > > 24 libguile-2.2.1.dylib 0x0000000102152632
>>> > > invoke_main_func + 34
>>> > > > > 25 libguile-2.2.1.dylib 0x0000000102132eef c_body
>>> + 15
>>> > > > > 26 libguile-2.2.1.dylib 0x00000001021bac5a
>>> > > vm_regular_engine + 1290
>>> > > > > 27 libguile-2.2.1.dylib 0x00000001021b9bff
>>> scm_call_n +
>>> > > 495
>>> > > > > 28 libguile-2.2.1.dylib 0x00000001021b68aa catch +
>>> 506
>>> > > > > 29 libguile-2.2.1.dylib 0x0000000102132ebc
>>> > > scm_c_with_continuation_barrier + 140
>>> > > > > 30 libguile-2.2.1.dylib 0x00000001021b64b1
>>> with_guile +
>>> > > 65
>>> > > > > 31 libgc.1.dylib 0x00000001022787fb
>>> > > GC_call_with_stack_base + 27
>>> > > > > 32 libguile-2.2.1.dylib 0x00000001021b435b
>>> > > scm_with_guile + 43
>>> > > > > 33 libguile-2.2.1.dylib 0x00000001021525f5
>>> > > scm_boot_guile + 69
>>> > > > > 34 org.gnucash.Gnucash 0x0000000102002bc1 main +
>>> 3425
>>> > > > > 35 libdyld.dylib 0x00007fff5f7baed9 start +
>>> 1
>>> > > > >
>>> > > > > Thread 1:
>>> > > > > 0 libsystem_kernel.dylib 0x00007fff5f8f77de
>>> > > __psynch_cvwait + 10
>>> > > > > 1 libsystem_pthread.dylib 0x00007fff5f9b1593
>>> > > _pthread_cond_wait + 724
>>> > > > > 2 libgc.1.dylib 0x000000010227f0a7
>>> > > GC_wait_marker + 23
>>> > > > > 3 libgc.1.dylib 0x00000001022750d5
>>> > > GC_help_marker + 69
>>> > > > > 4 libgc.1.dylib 0x000000010227d641
>>> > > GC_mark_thread + 177
>>> > > > > 5 libsystem_pthread.dylib 0x00007fff5f9ae305
>>> _pthread_body
>>> > > + 126
>>> > > > > 6 libsystem_pthread.dylib 0x00007fff5f9b126f
>>> > > _pthread_start + 70
>>> > > > > 7 libsystem_pthread.dylib 0x00007fff5f9ad415
>>> thread_start
>>> > > + 13
>>> > > > >
>>> > > > >
>>> > > > > On Thu, Mar 21, 2019 at 12:51 PM John Ralls <
>>> > > jralls at ceridwen.fremont.ca.us> wrote:
>>> > > > > Good. Open it and find lines starting with Exception Type and
>>> Thread
>>> > > 1. Drag your mouse over all of the lines between those two so that
>>> they're
>>> > > highlighted. Press Command-C on the keyboard to copy them.
>>> > > > >
>>> > > > > Open a reply to this email and click in the body, then press
>>> Command-V
>>> > > to paste the lines into the email. Send it.
>>> > > > >
>>> > > > > Regards,
>>> > > > > John Ralls
>>> > > > >
>>> > > > >
>>> > > > > > On Mar 21, 2019, at 12:46 PM, suk wah Bernstein <
>>> > > sukwahbernstein at gmail.com> wrote:
>>> > > > > >
>>> > > > > > the last one is from last evening after successfully
>>> reconciled one
>>> > > statement.
>>> > > > > >
>>> > > > > > On Thu, Mar 21, 2019 at 12:43 PM suk wah Bernstein <
>>> > > sukwahbernstein at gmail.com> wrote:
>>> > > > > > yes, 9.
>>> > > > > >
>>> > > > > > On Thu, Mar 21, 2019 at 12:09 PM John Ralls <
>>> > > jralls at ceridwen.fremont.ca.us> wrote:
>>> > > > > > First let's see if we can figure out why it's quitting. Open
>>> > > /Applications/Utilities/Console and select User Reports from the
>>> sidebar.
>>> > > Are there any whose names start with Gnucash?
>>> > > > > >
>>> > > > > > Regards,
>>> > > > > > John Ralls
>>> > > > > >
>>> > > > > >
>>> > > > > > > On Mar 21, 2019, at 8:11 AM, suk wah Bernstein <
>>> > > sukwahbernstein at gmail.com> wrote:
>>> > > > > > >
>>> > > > > > > good news is it is working so long as it stays open.
>>> > > > > > > not so good news is it intermittently quits unexpectedly.
>>> > > > > > >
>>> > > > > > > is there a way to stabilize? thanks so much for everything.
>>> > > > > > >
>>> > > > > > > On Wed, Mar 20, 2019 at 6:49 PM suk wah Bernstein <
>>> > > sukwahbernstein at gmail.com> wrote:
>>> > > > > > > yay! it opened, quit suddenly, reopened...
>>> > > > > > >
>>> > > > > > > what great support! such amazing community! so much
>>> connection,
>>> > > such love💞😘👏👍🌹
>>> > > > > > >
>>> > > > > > > blessings
>>> > > > > > > suk wah
>>> > > > > > >
>>> > > > > > > On Wed, Mar 20, 2019 at 5:19 PM John Ralls <
>>> > > jralls at ceridwen.fremont.ca.us> wrote:
>>> > > > > > > Maf's right, 2.4.7 is very old and is indeed too old to run
>>> on
>>> > > Mojave. The _inflate_validate error message is consistent with
>>> trying to
>>> > > run too old a version of GnuCash. If it's still spinning the
>>> beachball then
>>> > > by all means force-quit. Then drag Gnucash to the trash and empty
>>> the trash.
>>> > > > > > >
>>> > > > > > > You can download the latest release of GnuCash from
>>> > > https://www.gnucash.org.
>>> > > > > > >
>>> > > > > > > Regards,
>>> > > > > > > John Ralls
>>> > > > > > >
>>> > > > > > > > On Mar 20, 2019, at 2:07 PM, suk wah Bernstein <
>>> > > sukwahbernstein at gmail.com> wrote:
>>> > > > > > > >
>>> > > > > > > > I am trying to download Gnucash 3.4, still failing at
>>> opening it.
>>> > > > > > > >
>>> > > > > > > > Meanwhile, in Applications Folder, there is a hardrive
>>> icon,
>>> > > under the old Gnucash icon, titled Gnucash-Intel-2.4.7
>>> > > > > > > > Wild guess, it may be to do with the Gnucash version that
>>> I have
>>> > > been using and working well before upgrading to Mojave. don't know
>>> for sure.
>>> > > > > > > >
>>> > > > > > > > On Wed, Mar 20, 2019 at 1:58 PM Maf. King <
>>> maf at chilwell.net>
>>> > > wrote:
>>> > > > > > > > On Wednesday, 20 March 2019 19:52:28 GMT suk wah Bernstein
>>> wrote:
>>> > > > > > > > > fyi FINDER not responding. force quit?
>>> > > > > > > > >
>>> > > > > > > > > On Wed, Mar 20, 2019 at 11:34 AM suk wah Bernstein <
>>> > > > > > > > >
>>> > > > > > > > > sukwahbernstein at gmail.com> wrote:
>>> > > > > > > > > > fyi color wheels still spinning in desktop where icon
>>> is and
>>> > > Applications
>>> > > > > > > > > > after several hours. email working.
>>> > > > > > > > > >
>>> > > > > > > >
>>> > > > > > > >
>>> > > > > > > > Hi,
>>> > > > > > > >
>>> > > > > > > > I don't know Macs, but it sounds like a reboot might be a
>>> good
>>> > > idea.
>>> > > > > > > >
>>> > > > > > > > I am a bit confused, though. You said you had downloaded
>>> > > Gnucash 3.4, but
>>> > > > > > > > then you mention GC 2.4.7 - which is *very* old. have
>>> you got
>>> > > some old
>>> > > > > > > > partial installation of an old GC lying around?
>>> > > > > > > >
>>> > > > > > > > Maf.
>>> > > > > > > >
>>> > > > > > > >
>>> > > > > > > >
>>> > > > > > > >
>>> > > > > > > >
>>> > > > > > >
>>> > > > > >
>>> > > > >
>>> > > >
>>> > >
>>> > >
>>> > _______________________________________________
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>>> > -----
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>>>
>>>
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