[GNC] How to suppress automatic refund fill-in for overpayment

[Adrien Monteleone]

Tim,

You can probably skip the job part of the workflow.

‘Job’ isn’t the right term. It functions like a purchase order, not really a categorization tying multiple documents together. I just got around to filing the RFE to rename the feature accordingly, https://bugs.gnucash.org/show_bug.cgi?id=797153.

Regards,
Adrien

> On Mar 27, 2019, at 10:27 AM, Tim Quinn <tim.quinn at att.net> wrote:
> 
> Hi, Geert.
> 
> Thanks for the response, and sorry about the earlier block.
> 
> My sequence-of-events is slightly different from what you summarized, but I’m not sure the difference is significant for this discussion.
> 
> Anyway, just to be horribly and boringly complete in case it does make a difference, here is my overall workflow involving these prepayments:
> 
> A first-time client attends a session.
> 
> 1. Create the new customer record representing the new client.
> 2. Create an invoice for the new customer at the non-discounted rate.
> 3. Post the invoice.
> 4. Pay the invoice with the exact amount. No prepayment (yet).
> 
> At some time later, the client decides to opt for a prepaid group of discounted sessions. As a good-will gesture, we retroactively consider the first session to be part of the group of discounted sessions, which essentially means we have overcharged (and the client has overpaid) for that first session.
> 
> 4. Create a new job for that client representing the group of sessions being purchased together.
> 5. Create a credit memo, associated with that job, for the overpayment — the difference between the normal rate and the discounted rate.
> 
> (I should probably go back and associate the earlier invoice with this new job, but I’m too lazy to do that because IIRC it would involve unposting the invoice, editing the job field, reposting the invoice, and repaying the invoice. I do not really do anything with the job association — no reporting, etc..  I’m not even sure why I still bother creating the job except out of fear that, some day, I will discover a good use for it.)
> 
> When the client comes for the next session (typically with payment for the remainder of the discounted package):
> 
> 6. Create a new invoice associated with the earlier-created job.
> 7. Post the invoice.
> 8. Pay the invoice. On the payment screen I select the invoice I just created, the credit memo I created earlier, and fill in the payment amount. 
> 
> GnuCash at that point automatically calculates and fills in the refund amount.
> 
> I have not tried the auto-pay feature. I will give that a try.
> 
> If you’ve made it this far, thanks for reading and thanks for the suggestion.
> 
> - Tim