[GNC] Fwd: Impossible to generate reports.

[Geert Janssens]

The bug being referred to is https://bugs.gnucash.org/show_bug.cgi?id=645273

The issue seems to have something to do with selecting a default browser on a 
fresh windows install. Somehow it seems Windows - or WebKitGtk on Windows - 
blocks all output until the user has made this choice. To date we still 
haven't figured out the details or whether this is something we can fix in 
gnucash.

The workaround has worked on many occasions though.

Regards,

Geert

Op dinsdag 21 mei 2019 20:34:06 CEST schreef David Carlson:
> I agree that it seems like it should not have worked even then, but it did
> for me on a couple of machines and for a lot of other users as well.  I
> think there is some strange kind of software leak that gets repaired by
> that procedure.
> 
> David Carlson
> 
> On Tue, May 21, 2019 at 1:18 PM David Carlson <david.carlson.417 at gmail.com>
> 
> wrote:
> > The instructions that Derek was quoting were originally taken from a very
> > old bug report dating back to Windows XP days.  They do actually work in
> > those older OSes, and there are hints every so often that the same bug
> > still exists in Windows 7 and Windows 10.  That is why some of us continue
> > to mention them when this type of problem appears for some users.  Windows
> > 10 has re-vamped the UI surrounding the suspected settings, and this is an
> > attempt to get to the offending setting.  I am not sure if it is correct,
> > as I don't have that problem on my wife's Windows 10 computer, but I think
> > this addresses that setting.
> > 
> > On Tue, May 21, 2019 at 12:51 PM John Ralls <jralls at ceridwen.us> wrote:
> >> I'll be amazed if that works. GnuCash has its own instance of WebKit and
> >> reports don't interact with the system browser at all, unless of course
> >> one
> >> exports HTML from the report and then opens it with the system browser.
> >> 
> >> Which the OP might consider for a workaround.
> >> 
> >> Regards,
> >> John Ralls
> >> 
> >> > On May 21, 2019, at 9:14 AM, David Carlson
> >> > <david.carlson.417 at gmail.com>
> >> 
> >> wrote:
> >> > On Tue, May 21, 2019 at 8:16 AM Derek Atkins <derek at ihtfp.com> wrote:
> >> >> Hi,
> >> >> 
> >> >> You are trying to configure the way Windows displays HTML pages.
> >> >> You are not configuring GnuCash.
> >> >> 
> >> >> As the instructions say:
> >> >> 
> >> >> * Select the bottom option "Set program access and computer defaults"
> >> >> * You are then asked to chose a configuration:
> >> >> * Extend the "Custom" configuration section by clicking on the double
> >> 
> >> down
> >> 
> >> >> arrow at the right (this step may not be necessary). If you are
> >> >> already
> >> >> using a "Custom" configuration, note the settings so you can go back
> >> >> to
> >> >> them once the problem is fixed.
> >> >> * Scroll up then click on the radio button to use the "Microsoft
> >> 
> >> Windows"
> >> 
> >> >> configuration.
> >> >> 
> >> >> So once you select "Set program access and computer defaults" you need
> >> >> to extend the Custom configuration section and then click on the radio
> >> >> button for "Microsoft Windows" configuration.
> >> >> 
> >> >> Note:  I don't use Windows, so I am just helping you follow the
> >> >> instructions provided by others.
> >> >> 
> >> >> -derek
> >> >> 
> >> >>       Derek Atkins                 617-623-3745
> >> >>       derek at ihtfp.com             www.ihtfp.com
> >> >>       Computer and Internet Security Consultant
> >> >> 
> >> >> _______________________________________________
> >> >> gnucash-user mailing list
> >> >> gnucash-user at gnucash.org
> >> >> To update your subscription preferences or to unsubscribe:
> >> >> https://lists.gnucash.org/mailman/listinfo/gnucash-user
> >> >> If you are using Nabble or Gmane, please see
> >> >> https://wiki.gnucash.org/wiki/Mailing_Lists for more information.
> >> >> -----
> >> >> Please remember to CC this list on all your replies.
> >> >> You can do this by using Reply-To-List or Reply-All.
> >> > 
> >> > In Windows 7 it is under Internet Options, or in Windows 10 under
> >> > Settings.
> >> > Choose Default Apps
> >> > From there, scroll down to Choose Default Apps by filetype.  Scroll
> >> 
> >> down to
> >> 
> >> > .html.  Click on whatever it is currently set to, such as Google
> >> > Chrome.
> >> > Change it to Microsoft Edge or something different.  Then close
> >> 
> >> settings,
> >> 
> >> > reboot the computer, go back to settings and change the Default App for
> >> > .html back to your previous App.
> >> > 
> >> > Now try looking at HTML reports in GnuCash.  You may still need to wait
> >> > several minutes before they appear.
> >> > 
> >> > --
> >> > David Carlson
> >> > _______________________________________________
> >> > gnucash-user mailing list
> >> > gnucash-user at gnucash.org
> >> > To update your subscription preferences or to unsubscribe:
> >> > https://lists.gnucash.org/mailman/listinfo/gnucash-user
> >> > If you are using Nabble or Gmane, please see
> >> 
> >> https://wiki.gnucash.org/wiki/Mailing_Listsfor more information.
> >> 
> >> > -----
> >> > Please remember to CC this list on all your replies.
> >> > You can do this by using Reply-To-List or Reply-All.
> > 
> > --
> > David Carlson