[GNC] gnucash 3.7.1 does not start on Macos 10.13.6

[Adrien Monteleone]

If you’re getting the GnuCash splash screen then it is starting, but then either being hidden, or crashing.

I’ll presume:


That you’ve checked *all* workspaces for the window?

That you’ve right-clicked the icon in the dock and tried the ’Show all Windows’ entry? (as well as maybe assigned it to ’this’ desktop or ‘all desktops’)

That the right-click menu of the GnuCash icon in your dock does *not* have a ’show’ entry near the bottom, but instead says ‘hide’ (meaning the window is *not* hidden in this case, it is a toggle)

That a command-tab does not show an icon for GnuCash?

That GnuCash.app is not listed in ActivityMonitor.app after the splash screen goes away?

That a MacOS crash report is also not appearing on the screen after the splash screen disappears?

You’ve tried running with just a single display plugged in?



If all of the above is true, then try running from a terminal.app window:

/Applications/Gnucash.app/Contents/MacOS/Gnucash

Which might output some helpful stuff to the terminal window.

Also, check the wiki about how to find the TraceFile on Mac and report both back here.



If however, GnuCash.app is not properly installed in /Applications or ~/Applications as it always has been or that you haven't verified with Gatekeeper that you want to open the app by *first* right-clicking it and confirming this (only needed after each fresh install of GnuCash) then you shouldn’t even be seeing the splash screen.


Regards,
Adrien



> On Nov 16, 2019 w46d320, at 6:32 AM, George Michalopoulos <metron6 at gmail.com> wrote:
> 
> hello all,
> 
> the subject is self-explanatory...
> gnucash 3.7.1 does not start on Macos 10.13.6
> I was using it for 2-3 years, i tried to open it today, but it does not
> start.
> updated gnucash, nothing.
> installed latest python, nothing.
> added the app to the dock, nothing..
> i can see the splash screen, but up to there.
> i have 2 displays, tried to mirror them, nothing..
> 
> anyone with a new idea ? :)