[GNC] csv File downloads

[Jane Knichel-Aldea]

Thank you for the clarification. I have successfully imported a csv file! I
will make note of your comment regarding the date format so it works next
time as well.
Thank you again.

Regards,
Jane Knichel-Aldea
201-725-3507

On Thu, Jan 30, 2020, 5:16 AM David Carlson <david.carlson.417 at gmail.com>
wrote:

> Jane,
>
> The CSV transaction importer in various 2.6 releases of GnuCash is very
> touchy,  particularly regarding the date format, and it does not remember
> the settings that you used last time.
>
> Be very careful to change the date format to the correct setting for your
> data every time and then it should work.  It is normal after a crash to get
> that already open error, just select open anyway unless there is a chance
> that it really is open somewhere else.
>
> If 2.6.15 is working fine otherwise for you, you do not need to update
> into 3.8 right now.  I am still holding off myself from updating.
>
> David Carlson
>
> On Thu, Jan 30, 2020, 2:22 AM Jane Knichel-Aldea <jkaldea at gmail.com>
> wrote:
>
>> Hi:
>> Thank you for the response.
>> I am using version 2.6.15 I downloaded from gnucash website, but have not
>> done any updates.
>> I am using Windows 10 on a PC, not a mobile version. Gnucash closes when I
>> hit the final step of the csv import, and then I get an error message
>> about
>> the file being in use when I re-open.
>> I have gotten it to work once or twice, but not consistently, so I am
>> confident it is user error. I was just hoping for some step-by-step
>> instructions so I can get it to work consistently.
>> Thank you
>>
>> Best Regards,
>> Jane Knichel Aldea
>> 201-725-3507
>>
>>
>> On Mon, Jan 27, 2020 at 12:36 PM Tommy Trussell <tommy.trussell at gmail.com
>> >
>> wrote:
>>
>> > On Mon, Jan 27, 2020 at 3:18 AM <jkaldea at gmail.com> wrote:
>> >
>> >>   I am no longer able to download one of my credit card statements in
>> QFX
>> >>    format, but every time I try to import a csv file, the system
>> crashes.
>> >>    Where can I find proper instructions on how to get the csv  import
>> to
>> >>    work?
>> >>
>> > ...
>> >
>> >>
>> >>    Jane Knichel Aldea
>> >>
>> > ...
>> >
>> >>    Sent from [1]Mail for Windows 10
>> >>
>> >> References
>> >>
>> >>    1. https://go.microsoft.com/fwlink/?LinkId=550986
>> >>
>> >
>> > Greetings!
>> >
>> > I assume based upon the footer of your message you're using GnuCash on
>> > Windows.
>> >
>> > What version of GnuCash are you using? Where did you get it? The best
>> way
>> > is to follow the download links from http://gnucash.org/  (There are
>> some
>> > "derivative" versions such as the "Portable Apps" versions, so if you're
>> > using those it might be an important distinction.) The current stable
>> > released version is 3.8.
>> >
>> > What do you mean by "the system crashes"? Do you see an error message?
>> > Does your screen turn a lovely shade of blue? (Hopefully I'm being silly
>> > there; I don't run Windows so I don't know if recent versions ever crash
>> > and make a "blue screen" anymore.)
>> >
>> > As noted below, please copy your response to the list so folks who know
>> > more than I
>> >
>> >
>> >> -----
>> >> Please remember to CC this list on all your replies.
>> >> You can do this by using Reply-To-List or Reply-All.
>> >>
>> >
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>