[GNC] Lost Data

Matthew Lybanon lybanon at earthlink.net
Tue Jan 7 17:31:14 EST 2020


Gnucash 3.5-1 running on a MacBook Pro under macOS 10.14.6. I’m been using Gnucash for years for very simple accounting, primarily just maintaining a checkbook register. Today I had trouble reconciling a bank statement. After clicking “Finish” the reconciled transactions had a “y” in the appropriate column, but when I tried to quit Gnucash I got a message saying that something hadn’t been saved and asking if I wanted to save it. Sorry to be so vague, but I don’t recall exactly what the message was.

When I restarted Gnucash the transactions that were previously reconciled weren’t; they had “n” in place of “y”. I tried to reconcile again, but the next time I started Gnucash and looked at the register I got the message

"Report error

An error occurred while running the report."

I tried opening an earlier version of the data file (NAME.gnucash.string of numbers.gnucash) but got the same error message. I have not deleted anything. I have _.gnucash files, one _.LNK files, _.log files.

What went wrong and–more important–how can I get the data back?


More information about the gnucash-user mailing list