[GNC] csv File downloads

[David Carlson]

Jane,

The CSV transaction importer in various 2.6 releases of GnuCash is very
touchy,  particularly regarding the date format, and it does not remember
the settings that you used last time.

Be very careful to change the date format to the correct setting for your
data every time and then it should work.  It is normal after a crash to get
that already open error, just select open anyway unless there is a chance
that it really is open somewhere else.

If 2.6.15 is working fine otherwise for you, you do not need to update into
3.8 right now.  I am still holding off myself from updating.

David Carlson

On Thu, Jan 30, 2020, 2:22 AM Jane Knichel-Aldea <jkaldea at gmail.com> wrote:

> Hi:
> Thank you for the response.
> I am using version 2.6.15 I downloaded from gnucash website, but have not
> done any updates.
> I am using Windows 10 on a PC, not a mobile version. Gnucash closes when I
> hit the final step of the csv import, and then I get an error message about
> the file being in use when I re-open.
> I have gotten it to work once or twice, but not consistently, so I am
> confident it is user error. I was just hoping for some step-by-step
> instructions so I can get it to work consistently.
> Thank you
>
> Best Regards,
> Jane Knichel Aldea
> 201-725-3507
>
>
> On Mon, Jan 27, 2020 at 12:36 PM Tommy Trussell <tommy.trussell at gmail.com>
> wrote:
>
> > On Mon, Jan 27, 2020 at 3:18 AM <jkaldea at gmail.com> wrote:
> >
> >>   I am no longer able to download one of my credit card statements in
> QFX
> >>    format, but every time I try to import a csv file, the system
> crashes.
> >>    Where can I find proper instructions on how to get the csv  import to
> >>    work?
> >>
> > ...
> >
> >>
> >>    Jane Knichel Aldea
> >>
> > ...
> >
> >>    Sent from [1]Mail for Windows 10
> >>
> >> References
> >>
> >>    1. https://go.microsoft.com/fwlink/?LinkId=550986
> >>
> >
> > Greetings!
> >
> > I assume based upon the footer of your message you're using GnuCash on
> > Windows.
> >
> > What version of GnuCash are you using? Where did you get it? The best way
> > is to follow the download links from http://gnucash.org/  (There are
> some
> > "derivative" versions such as the "Portable Apps" versions, so if you're
> > using those it might be an important distinction.) The current stable
> > released version is 3.8.
> >
> > What do you mean by "the system crashes"? Do you see an error message?
> > Does your screen turn a lovely shade of blue? (Hopefully I'm being silly
> > there; I don't run Windows so I don't know if recent versions ever crash
> > and make a "blue screen" anymore.)
> >
> > As noted below, please copy your response to the list so folks who know
> > more than I
> >
> >
> >> -----
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> >>
> >
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