[GNC] Gnucash 4.0 doesn't launch on MacOS X 10.15.4

will at theprescotts.com will at theprescotts.com
Mon Jun 29 20:41:13 EDT 2020


I have:

Gnucash-2.6.1-1
Gnucash-3.0-1
Gnucash-3.4
Gnucash-3.10
Gnucash-4.0

All installed and 4.0.2 works without deleting any of them. Mac OS 10.15.5. For whatever that is worth.

Will

On 2020 Jun 29, at 06-29 19:04:02, peterb <peterb at gmail.com> wrote:

Agreed, it absolutely should.  Alton's theory was that something about
having both installed was confusing something.  All I know if it didn't
work until I deleted my old installation.

On Mon, Jun 29, 2020 at 5:08 PM David H <hellvee at gmail.com> wrote:

> Normally works for me just doing steps 4, 5, 6 :-)
> 
> Cheers David H.
> 
> 
> On Tue, 30 Jun 2020 at 06:42, peterb <peterb at gmail.com> wrote:
> 
>> I got this working thanks to some out-of-band advice from Alton Brantley
>> (thanks!).  We might consider documenting this if it happens to more
>> people
>> on Catalina besides him and me.
>> 
>> (1) Save copy of file in 3.10.
>> (2) Delete old copy of Gnucash from hard drive.
>> (3) I deleted ~/Library/Application Support/GnuCash (probably unnecessary,
>> but I was being paranoid).
>> (4) Copy GnuCash 4.0 from disk image to /Applications
>> (5) Double-click GnuCash 4.0 in /Applications.  Choose "Open" when the OS
>> asks you if you're sure you want to open.
>> 
>> At that point, the app still doesn't seem to launch, though it should.
>> However subsequent launches work as expected, so:
>> 
>> (6) Double-click GnuCash 4.0 in /Applications again.
>> 
>> At that point 4.0 launched and ran for me.
>> 
>> -Peter
>> 
>> 
>> On Mon, Jun 29, 2020 at 1:18 PM John Ralls <jralls at ceridwen.us> wrote:
>> 
>>> That's unfortunately a pretty common user experience on Mac. I haven't
>>> been able to figure out where is the disconnect between Launch Services
>> and
>>> GnuCash after Gatekeeper verification is complete. Gatekeeper also
>> fails to
>>> remove the com.apple.quarantine xattr from the app bundle and that
>> caused a
>>> complete failure for one user last week, though it doesn't seem to
>> affect
>>> most users.
>>> 
>>> Regards,
>>> John Ralls
>>> 
>>> 
>>>> On Jun 29, 2020, at 9:56 AM, will at theprescotts.com wrote:
>>>> 
>>>> Ditto on Mac OS 10.15.5. Opened without issues.
>>>> The first time it asked for the standard permission to open since it
>>> didn't come from the App Store.
>>>> But it didn't open.
>>>> Then I opened it again and it was fine.
>>>> 
>>>> Will
>>>> 
>>>> On 2020 Jun 29, at 06-29 11:08:57, Jean Laroche <ripngo at gmail.com>
>>> wrote:
>>>> 
>>>> I'm on 10.13.4 (High Sierra) and it launches without any problem.
>>>> J
>>>> 
>>>> On 6/29/20 7:58 AM, peterb wrote:
>>>>> ...or at least, not on my instance of it.  No particular user-visible
>>> error
>>>>> message, no splash screen visible, lots of stuff in the console.
>> Happy
>>> to
>>>>> file a bug or share whatever data might help.
>>>>> Is anyone else seeing this, or am I unique?
>>>>> -P
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