[GNC] Register columns: The balance column is no longer visible

Geoff cleanoutmyshed at gmail.com
Thu Sep 24 06:32:23 EDT 2020


That's disappointing news John, I thought we had nailed this one.

Would you mind sending through a couple of screenshots please?

Thanks

Geoff
=====

On 24/09/2020 7:17 pm, John Mansfield wrote:
> Geoff, thank you so much for taking the time in providing a detailed resolution.
> 
> However, having gone through your instructions and screen shots I am still unable to view the 'balance' column.
> 
> The maximum screen resolution I could initially go to was 175% with no success.
> 
> In advanced settings I went up to 300% but again with no success.
> 
> In each case I hovered the 'double arrow' over the thick black line and 'double click' but without success.
> 
> I have even put the mouse pointer on the thick black line, and doubled clicked, to see if that expands the column (if I do this in other columns it expands the column to their maximum length) - but again without success.
> 
> I have spent several hours this morning in trying to resolve ☹
> 
> It is if the 'balance' column has been deleted?
> 
> Are there any other options I could try e.g.
> 
> 1)	bulk copy the transactions into an account that has all the columns?
> 2)	Is there a config file that can be modified?
> 3)	or ?
> 
> 
> Geoff, I do very much appreciate your assistance and time on this issue.
> 
> John.
> 
> 
> -----Original Message-----
> From: Geoff <cleanoutmyshed at gmail.com>
> Sent: 24 September 2020 01:23
> To: John Mansfield <john.mansfield3 at outlook.com>; Maf. King <maf at chilwell.net>; gnucash-user at gnucash.org
> Subject: Re: [GNC] Register columns: The balance column is no longer visible
> 
> John, you said earlier that you are using Windows 10, so here is a tip to help restore your balance column:
> 
>   From the Windows "start button" (not Gnucash):
> Settings / System / Display / Scale and layout / 200%
> 
> This will make every window (including Gnucash) twice as big, and thus it will be easier to use your mouse to manipulate the Gnucash column widths.
> 
> Then, to restore your Balance column, (or any other column) you need to:
> 1. Hover over its right hand border (scroll the window to the far right if necessary) 2. Wait for the double headed arrow to appear 3. Double click.
> 
> Be patient - it may take a few attempts until you get the knack.
> 
> Please see attached screenshots.
> 
> I hope this restores your balance ;--)
> 
> Geoff
> =====
> 
> On 24/09/2020 12:38 am, John Mansfield wrote:
>> Maf, thank you for your email.
>>
>> The column lines are so close to the vertical bar the column (Charge
>> and Balance) lines just seem to blur together as one.  There appears to be no opportunity to "highlight" the balance column line If I touch the line(S) I either get the symbol for expanding left or right or the mouse pointer overlaps with the vertical bar!
>>
>> As you are probably aware it is like "splitting" 2 thin lines.
>>
>> John
>>
>> -----Original Message-----
>> From: Maf. King <maf at chilwell.net>
>> Sent: 23 September 2020 15:19
>> To: gnucash-user at gnucash.org
>> Cc: John Mansfield <john.mansfield3 at outlook.com>
>> Subject: Re: [GNC] Register columns: The balance column is no longer
>> visible
>>
>> On Wednesday, 23 September 2020 14:01:23 BST John Mansfield wrote:
>>> The 'balance' column is no longer visible on one of my accounts.
>>> ...
>>> double clicked each column to
>>> maximise the width - to no avail *   I am unable to view the balance column
>>> as it appears to be a very thin black line (more than one?) and it
>>> seems
>>
>>>
>>> Has anyone got a resolution for this as I have spent so much time in
>>> trying to resolve.
>>>
>>
>> Can you get the mouse onto the thin black line and double click it?
>>
>> HTH,
>> Maf.
>>
>>
>>
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