[GNC] Can't get GNUCASH to work on OSX

[John Ralls]

Adrien,

Please don't tell users to change the priority or severity of bugs in bugzilla except to mark enhancements. That's the only thing we use those fields for.

Regards,
John Ralls


> On Jan 2, 2021, at 10:49 AM, Adrien Monteleone <adrien.monteleone at lusfiber.net> wrote:
> 
> Crashes should be filed at bugs.gnucash.org, put 'Crash' at the beginning of your subject line for the bug and mark it as 'critical' severity.
> 
> Be sure to attach the crash report from Console.app to your bug report.
> 
> Also, check the wiki concerning TraceFiles while it gets overwritten on each use, if you can get the crash to repeat, also attach the TraceFile before re-opening GnuCash post crash.
> 
> Regards,
> Adrien
> 
> On 1/1/21 2:57 PM, Yves Forget via gnucash-user wrote:
>> Hello,
>> First, I’m a few days late.  Second, the crash seems to happen only the first time after the app has been installed, so fixing this bug may not be the top priority of Gnucash developers.  Anyways, here’s what I found.
>> I’m running High Sierra 10.13.6.  I’m using GnuCash for a couple of years now.  Back in September, I saw GnuCash version 4 was out, and downloaded 4.1.2, but didn’t install it at that time.  Last week I installed it (4.1.2).  The first time I started the app, the icon bounced for a few seconds, then nothing.  I started the app again, and it worked.
>> After seeing this thread I looked in my Console app, and found a crash of GnuCash 4.1.2 on Dec 26.  The app did not crash since then, so this must be the crash on the first run after installing it.  Apple generated a crash file in ~/Library/Logs/DiagnosticsReports.  The file is human readable.  On the top of the file I can see that the app crashed on an exception EXC_BAD_ACCESS (SIGSEGV).  Termination Signal 11 : Segmentation Fault.  I can provide the file if needed.
>> My Gnucash file is in SqLite format.  I don’t know if the problem is related to that.
>> I use VmWare Fusion on my Mac.  It allows me to run a copy of OSX as a « Virtual Machine ».  It allows me to run something in the VM, and then restore the VM to the original state.  Since the problem occurs only the first time the app is run after installing, restoring the VM might help.  If someone is interested with this issue, I could see if the bug is random or if I can reproduce it every time I start Gnucash after installing the new version, try with various file formats, etc.
>> If I can help further please let me know !
> 
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