[GNC] Can't get GNUCASH to work on OSX

[John Ralls]

Yves,

Thanks for the report. 4.1-2 is pretty old, but please open a bug report at https://bugs.gnucash.org and attach the crash report. Thanks,

Regards,
John Ralls


> On Jan 1, 2021, at 12:57 PM, Yves Forget via gnucash-user <gnucash-user at gnucash.org> wrote:
> 
> Hello,
> 
> First, I’m a few days late.  Second, the crash seems to happen only the first time after the app has been installed, so fixing this bug may not be the top priority of Gnucash developers.  Anyways, here’s what I found.
> 
> I’m running High Sierra 10.13.6.  I’m using GnuCash for a couple of years now.  Back in September, I saw GnuCash version 4 was out, and downloaded 4.1.2, but didn’t install it at that time.  Last week I installed it (4.1.2).  The first time I started the app, the icon bounced for a few seconds, then nothing.  I started the app again, and it worked.
> 
> After seeing this thread I looked in my Console app, and found a crash of GnuCash 4.1.2 on Dec 26.  The app did not crash since then, so this must be the crash on the first run after installing it.  Apple generated a crash file in ~/Library/Logs/DiagnosticsReports.  The file is human readable.  On the top of the file I can see that the app crashed on an exception EXC_BAD_ACCESS (SIGSEGV).  Termination Signal 11 : Segmentation Fault.  I can provide the file if needed.
> 
> My Gnucash file is in SqLite format.  I don’t know if the problem is related to that.
> 
> I use VmWare Fusion on my Mac.  It allows me to run a copy of OSX as a « Virtual Machine ».  It allows me to run something in the VM, and then restore the VM to the original state.  Since the problem occurs only the first time the app is run after installing, restoring the VM might help.  If someone is interested with this issue, I could see if the bug is random or if I can reproduce it every time I start Gnucash after installing the new version, try with various file formats, etc.
> 
> If I can help further please let me know !
> 
> Thanks,
> 
> Yves
> 
>> Le 29 déc. 2020 à 15:58, David H <hellvee at gmail.com> a écrit :
>> 
>> Ralph,
>> 
>> Go to system prefs under Security and Policy and see if there's  a prompt
>> to allow Gnucash to run - working from memory here so I think that's where
>> it used to show up for me.
>> 
>> Michael,
>> 
>> Check your system prefs under Security and Policy - I have "Allow apps
>> downloaded from:" set to "App Store and identified developers" and don't
>> get prompted to allow a new version to run.  All I ever do is mount and
>> open the dmg, CTRL-A to select all files and in Applications CTRL-V to
>> paste and select copy over if I already have Gnucash installed.
>> 
>> Cheers David H.
>> 
>> 
>> On Tue, 29 Dec 2020 at 22:16, Michael Hendry <hendry.michael at gmail.com>
>> wrote:
>> 
>>>> On 29 Dec 2020, at 12:08, Ralph Musto via gnucash-user <
>>> gnucash-user at gnucash.org> wrote:
>>>> 
>>>> HI all,
>>>> I have been trying to install GNUCASH on OSX 10.14.6 but with no
>>> success. New set-up, fresh install.
>>>> 
>>>> After download and moving the app to Applications. When I run it the
>>> Icon bounces in the dock for a second or two and then just disappears. No
>>> error messages, nothing.
>>>> 
>>>> Anybody know how I can find out and fix what is wrong?
>>>> 
>>>> Thanks,
>>>> Ralph
>>> 
>>> Just try running it again - this appears to be a “feature” of MacOS.
>>> 
>>> I downloaded, installed and ran “Check and Repair” on all my books this
>>> morning, but I did have to run the new version twice.
>>> 
>>> Michael
>>> 
>>> 
>>> 
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