[GNC] GnuCash on macOS Big Sur "Finance::Quote isn't installed properly"

[Chris Graves]

Just another point of information, I had the same issue, but it was resolved after reinstalling F::Q as John mentions below.

> On Jan 21, 2021, at 2:38 PM, davelist--- via gnucash-user <gnucash-user at gnucash.org> wrote:
> 
> 
> 
>> On Jan 21, 2021, at 12:12 PM, John Ralls <jralls at ceridwen.us> wrote:
>> 
>> 
>> 
>>> On Jan 19, 2021, at 8:32 PM, Justin via gnucash-user <gnucash-user at gnucash.org> wrote:
>>> 
>>> Hello everyone,
>>> 
>>> I have an issue with GnuCash (4.4) and Finance::Quote (1.49) on macOS Big Sur (11.0). Despite not being officially supported, GnuCash itself works great, with the exception of Finance::Quote. The "get quotes" button in the Price Database is grayed out and the Security Editor has the warning "Finance::Quote isn't installed properly." When running Gnucash-cli, there is a similar error:
>>> 
>>>> $ /Applications/Gnucash.app/Contents/MacOS/Gnucash-cli --quotes get /Users/username/Documents/Finances/Tracking/finances.gnucash --debug
>>>> Application Path /Applications/Gnucash.app/Contents/MacOS/Gnucash-cli
>>>> 
>>> 
>>>> (process:2277): gnc.gui-WARNING **: 22:01:17.540: [mac_set_languages()] Language list: en:en_US:C
>>>> * 22:01:17  INFO <gnc.backend.dbi> [gnc_module_init_backend_dbi] 3 DBD drivers found
>>>> * 22:01:17  INFO <gnc.backend.dbi> [gnc_module_init_backend_dbi] Driver: pgsql
>>>> * 22:01:17  INFO <gnc.backend.dbi> [gnc_module_init_backend_dbi] Driver: sqlite3
>>>> * 22:01:17  INFO <gnc.backend.dbi> [gnc_module_init_backend_dbi] Driver: mysql
>>>> * 22:01:17  INFO <gnc.gui> [Gnucash::CoreApp::start] System locale returned (null)
>>>> * 22:01:17  INFO <gnc.gui> [Gnucash::CoreApp::start] Effective locale set to en_US.UTF-8.
>>>> * 22:01:17  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general, key: retain-days, settings_ptr: 0x7fde7e839430, handler_id: 1
>>>> * 22:01:17  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general, key: retain-type-never, settings_ptr: 0x7fde7e839430, handler_id: 2
>>>> * 22:01:17  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general, key: retain-type-days, settings_ptr: 0x7fde7e839430, handler_id: 3
>>>> * 22:01:17  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general, key: retain-type-forever, settings_ptr: 0x7fde7e839430, handler_id: 4
>>>> * 22:01:17  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general, key: file-compression, settings_ptr: 0x7fde7e839430, handler_id: 5
>>>> No quotes retrieved. Finance::Quote isn't installed properly.
>>>> * 22:01:17  INFO <gnc.engine> [gnc_hook_lookup] no hook lists
>>> 
>>> The error message above isn't particularly useful. It gets printed here:
>>> https://github.com/Gnucash/gnucash/blob/1e7433daf3307fb3e6ff6d479aacb22d42941fda/gnucash/gnucash-commands.cpp#L91
>>> 
>>> I'm pretty sure that Finance::Quote itself is installed properly. I'm not really sure why GnuCash does not recognize it.
>>> 
>>>> $ sudo gnc-fq-update
>>>> Reading '/Users/username/.cpan/Metadata'
>>>> Database was generated on Wed, 20 Jan 2021 02:29:03 GMT
>>>> Date::Manip is up to date (6.83).
>>>> Finance::Quote is up to date (1.49).
>>> 
>>> A basic query shows that it does work:
>>> 
>>>> $ echo '(yahoo_json "CSCO")' | /Applications/Gnucash.app/Contents/Resources/bin/gnc-fq-helper
>>>> (("CSCO" (symbol . "CSCO") (gnc:time-no-zone . "2021-01-19 12:00:00") (last . #e45.19) (currency . "USD")))
>>> 
>> 
>> BigSur absolutely is supported. What's not yet available yet is a native build for Apple Silicon, but I've found so far that the Intel build of GnuCash works fine with Rosetta2.
>> 
>> The BigSur upgrade seems to have messed up perl; I had to reinstall F::Q to get it working after I upgraded, but one could also set $PERL5LIB in the environment to include the old /Library/perl/5.18 as a workaround. If you did that in a shell rc file it would make gnc-fq-helper work from terminal but not from GnuCash when run from LaunchServices.
>> 
>> Does F::Q work when starting GnuCash from the terminal?
>> 
>> Regards,
>> John Ralls
> 
> 
> I can confirm the same issue - quotes work from the command line (after re-installing finance quote) but in gnucash, the "get quotes" button is disabled. I am running this on an M1 Mac (so obviously Big Sur). My old Mac (where quotes work) is running Catalina (and the M1 Mac was set up from a Time Machine backup of the old Maco) so I don't know if it's a M1 issue or a Big Sur issue.
> 
> Justin, are you using an M1 Mac?
> 
> Thanks,
> Dave
> 
> 
> _______________________________________________
> gnucash-user mailing list
> gnucash-user at gnucash.org
> To update your subscription preferences or to unsubscribe:
> https://lists.gnucash.org/mailman/listinfo/gnucash-user
> If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information.
> -----
> Please remember to CC this list on all your replies.
> You can do this by using Reply-To-List or Reply-All.