[GNC] Strange message on launching app

[John Ralls]

The trace file associated with a crash just means that GnuCash got far enough into the program to open it before trying to load the library linked to libgncmod-app-utils.dll. That's not meaningful.

"GNU FEB 12 2019.gnucash" is a very odd name for a book, but OK. The existence of a lock file from the 8th means that that's when you last successfully opened the file, and that the full name is "GNU FEB 12 2019.gnucash.20210219151108.gnucash.LCK" means that you've been working with a backup file since mid-afternoon on 19 February. The other two files aren't from GnuCash; perhaps they're download or cache files from your browser?

Navigate to the folder where "GNU FEB 12 2019.gnucash.20210219151108.gnucash.LCK" is and look for "GNU FEB 12 2019.gnucash", "GNU FEB 12 2019.gnucash.20210219151108.gnucash", and files of the form "GNU FEB 12 2019.gnucash.20210219151108.gnucash.YYYYMMDDHHMMSS.gnucash" which will be backups of your GnuCash sessions since you opened the backup file instead of the original.

Regards,
John Ralls


> On Mar 15, 2021, at 7:13 AM, Mahon Finbar <mahon.finbar at neuf.fr> wrote:
> 
> OK, I appreciate that, thank you.
> 
> However, in trying to find the last backup file before uninstalling, I am finding some very strange file dates and times in the list.
> 
> For example - gnucash.trace.3JC5Z0.log - on 14.3.2021 - a time when I could not get the app to load, [with the same message as originally].
> 
> I don't seem to have any backups, which according to the help file should read as .YYYYMMDDHHMMSS.gnucash 
> 
> The 'latest' file in the list is GNU FEB 12 2019.gnucash.20210219151108.gnucash.LCK on 8.3.2021 and I have several - https___bugs_gnucash_org_enter_bug_cgi_product=GnuCash files on the same date, as well as several - {7C5A40EF-A0FB-4BFC-874A-C0F2E0B9FA8E}_gnucash_doc_gnucash_README_win32-bin_txt files dated the same date, 8.3.2021.
> 
> The file names don't seem to align with the help file data.
> 
> Any ideas? 
> 
> Thanks Finbar
> 
> On 13/03/2021 19:47, John Ralls wrote:
> 
>> The important thing is to make sure that you don't restore an old version of GnuCash dlls. The most straightforward way is to leave executables out of the backup plan because you can always download them again from their respective sources. A bit less simple is to have a separate backup set for them so that you can easily roll back after an update or restore more quickly after a disk failure.
>> 
>> Regards,
>> John Ralls
>> 
>> 
>> 
>>> On Mar 13, 2021, at 6:06 AM, Mahon Finbar <mahon.finbar at neuf.fr>
>>>  wrote:
>>> 
>>> OK, I'll try that, thanks.
>>> 
>>> I have the most recent version for Windows 10, afaik. Haven't recently downloaded any update and have been using the current version for a while, like since last q 2020. Could be a storage glitch, I suppose.
>>> 
>>> Should I make a specific backup? I have backblaze for backup, but do I need to ensure files are the latest?
>>> 
>>> Finbar
>>> 
>>> On 12/03/2021 21:08, John Ralls wrote:
>>> 
>>>> You don't say what version of GnuCash, but GnuCash 4.x renamed libgncmod-app-utils.dll to libgnc-app-utils.dll, so it seems that you have some leftover bits from an earlier installation. Try uninstalling GnuCash with Apps & Settings then delete the installation directory--it defaults to C:\Program Files (x86)\gnucash--before reinstalling GnuCash 4.4.
>>>> 
>>>> Regards,
>>>> John Ralls
>>>> 
>>>> 
>>>> 
>>>>> On Mar 12, 2021, at 3:20 AM, Mahon Finbar <mahon.finbar at neuf.fr>
>>>>>  wrote:
>>>>> 
>>>>> Oops the screen grab didn't transfer -
>>>>> 
>>>>> "the procedure entry point gmc_scm_call_1_symbol_to_string could not be located in the dll C:\programfiles(x86)\gnucash\libgncmod-app-utils.dll"
>>>>> 
>>>>> On 12/03/2021 10:52, Mahon Finbar wrote:
>>>>> 
>>>>>> Sorry, sent this with the wrong email address.
>>>>>> 
>>>>>> A Windows message? Using W10, no recent change with Gnucash.
>>>>>> 
>>>>>> Needs task manager to get rid of the message.
>>>>>> 
>>>>>> Finbar
>>>>>> 
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